Customer Ratings & Reviews
- Model:
- UN65CU7000FXZA
- SKU:
- 6537363
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 65” Class CU7000 Crystal UHD 4K Smart Tizen TV's picture quality, ease of use, and price. Many appreciate the vibrant colors and straightforward setup process. While some users find the remote control a bit small and the volume could be improved, the overall experience is largely positive. The sleek design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
65 in Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loveeee this TV. I also bought a swivel mount and I couldn’t be more happy with this purchase! I can’t wait to purchase another one.
I would recommend this to a friend - Pros mentioned:Picture quality
A+++++
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Perfect picture. Couldn’t ask for a better tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Good views, poor apps
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great visuals. But the UI is slow. I would suggest using a different device to stream
I would recommend this to a friend Samsung does it again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TVs in the market for affordability and picture
I would recommend this to a friend- Pros mentioned:Picture quality
good. not the greatest.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clear pic. good price for the size tv. the sound is not great. you can turn the sound up to 100 and it is barely loud. also when the tv first turns on it is stuck on the app screen about 40 seconds loading I guess then I can tune to tv or apps or whatever. I did not have that issue with my vizio.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MichelleA,
Thank you for your feedback on the CU7000 TV's volume and software. Please know we are here to help and have a few tips that should improve your experience.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, I recommend that you utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
Next, there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Ease of use
Performance
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance, good price deal, easy to use, enjoying the reception
I would recommend this to a friend - Pros mentioned:Picture quality
Avoid Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own 11 TVs, and almost half of them are Samsung, but this one has been a disappointment. The picture quality is fine, but the smart features are frustrating. The internet connection needs to be refreshed every other day, and every few months I have to reinstall apps just to keep them working. That’s not something you should deal with on a brand-new TV. If you want reliability, I’ve had much better luck with Google-enabled TVs and even Best Buy’s store brands. This Samsung looks nice on paper, but the constant connection and app issues make it hard to recommend.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Highly Recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture and sound. Fit perfectly in the main bedroom.
I would recommend this to a friend - Pros mentioned:Price
Great option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great product. Originally got it in sale for presidents day sale. Did curbside pick up. They brought it out in 5 mins or so.
I would recommend this to a friend - Pros mentioned:Picture quality
Tizen…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the quality is good, the sound is okay, but the tizen software is just not there. I know you are able to use “Smart TV” features to download apps and such but it is so slow, choppy and sometimes unresponsive.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with great quality picture. It was a replacement from my old series 6000 and I so happy with it. Add Dolby Atlas sound to get the whole experience.
I would recommend this to a friend - Pros mentioned:Picture quality
TV 100%
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% loved it , ny daughter loves her new tv in her room to watch her cartoons and videogames.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung only way to go in my opinion! Great picture and easy menu structure.
I would recommend this to a friend - Pros mentioned:Color
Great, but sort of annoying UI
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful. Very bright and vibrant on standard settings. The only problem I have is with some aspects of the UI. Other than that, great tv for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My partner and I really love this TV. We actually have 2 in our home. Affordable 4k just great
I would recommend this to a friend - Pros mentioned:Picture quality
Great product for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and light weight for wall mounting. I'm not using any of the smart features or sound as I have a Roku player and soundbar.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice addition to our entertainment room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung TVs and this one is no exception. Beautiful picture sound is fine with out a sound bar / system. Price was outstanding!!
I would recommend this to a friend - Pros mentioned:Picture quality
great purchase and great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was quick on line and the pick up went quick. The television was a gift for my hubby and he loves it. The quality is great and really like the way they protected the tv in packaging
I would recommend this to a friend - Pros mentioned:Picture quality
Super Dooper!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and SmartTV is user friendly and slim remote more comfortable to handle. The built in sound is more clear and easier to comprehend than my old Samsung model.
I would recommend this to a friend Just OK
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of Samsung TVs and this one is by far the most annoying. It could be user error though. I plugged my kindle fire stick into it bc it made me so mad but then I still had to use the Samsung remote to turn on the TV. I don’t have to do that with my other Samsung or Sony TV. Other than that it works just the app setup bugs me and sometimes it drops my internet.
I would recommend this to a friend