Customer Ratings & Reviews
- Model:
- QN65Q8FNBFXZA
- |
- SKU:
- 6200121
Customer reviews
Rating 4.7 out of 5 stars with 695 reviews
(695 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the 65" Class - LED - Q8F Series - 2160p - Smart - 4K UHD TV with HDR has great picture quality, easy setup, and vivid colors. Many customers were pleased with the price they were able to get the TV for. While some customers found the remote control to be unintuitive, others found the smart TV to be great.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
awesome tv great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after looking at many selections i believe my choose has been amazing. Extremely happy with this product.
I would recommend this to a friendRated 5 out of 5 stars
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv and quickly found it was more than we needed. Exchanged it for the Samsung 65” NU8000
I would recommend this to a friendRated 5 out of 5 stars
Great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with the purchase of the open box item, both equipment quality and price.
I would recommend this to a friendRated 4 out of 5 stars
Poor quality picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The colors on this TV are not great. It has the look of a really cheap TV. I could have paid $500 instead of $2500 and gotten the same quality. I will never buy another TV over the internet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kate:
I am very sorry to see that you are not happy with the Q8F. Please know that this model features over a billion shades of color and 100% color volume. Coupled with an anti-reflective screen, extreme contrast levels, Full Array Backlight control and impressive Q HDR Elite, the Q8F is designed to deliver an exceptional visual experience.
Please give us the opportunity to assist you with image quality adjustments by contact us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/TVs/bd-p/tv
We look forward to hearing from you.
Rated 5 out of 5 stars
Best tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv of 2018 and 2019. Aside from OLED these TV's are too notch and would recommend it..
I would recommend this to a friendRated 5 out of 5 stars
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my purchase. They say bigger is better. But not this time. Love this tv
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In it’s day, this was top of the line…it still plays wonderfully
I would recommend this to a friendRated 5 out of 5 stars
Great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best television I have ever bought. I would recommend this television to all of my friends.
I would recommend this to a friendRated 5 out of 5 stars
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this tv! I was a little skeptical about the price but it's totally worth it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service and product quality was stellar and is what I have always expected and rec’d from Best Buy
I would recommend this to a friendRated 5 out of 5 stars
My first 4K tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fist 4k TV and it looks great. Hooked up an Xbox one X and it look good as well.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 65” Samsung has great clarity and awesome color range. Exceptional for sports and movies.
I would recommend this to a friendRated 5 out of 5 stars
fantastic picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color detail, only concern is that the sound volume isn't consistent between channels
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Picture Studder?????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is beautiful until it stutters.It seems to randomly drop a frame giving a skip to the picture. At first I thought it was a internet bandwidth issue. It is not because I have since installed Direct TV and it happens while watching there. This TV will be going back unless there is a fix. Two stars and no recommendation to a friend is because, for what the price of this TV is, it should be perfect out of the box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Zephyr,
The Q8F TV comes with a feature called Auto Motion Plus that helps to optimize motion image quality.
Try the steps here to reduce the stutters:
1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen
2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
3) Then you will see the following three options:
a) Off: Auto Motion Plus will always be off
b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
c) Custom: Allows custom adjustments and settings to be used
4) By selecting the Custom option, you can access these advanced settings:
a) Blur Reduction: Use the directional keys on the remote to adjust the Blur setting
b) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting
c) LED Clear Motion: Select to turn On/Off
For further assistance on this feature or other advanced setting adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you. Or LiveChat with our product experts at:  http://www.samsung.com/us/support/contact
We are likewise reachable via Facebook Messenger at:  https://www.facebook.com/samsungsupport
You can also find us on Twitter at:  https://twitter.com/SamsungSupport
- Samsung Ambassador
Rated 5 out of 5 stars
Best tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing. It is like we are in Little Cesar's arena watching the Red Wings live.
I would recommend this to a friendRated 5 out of 5 stars
Great picture and good detail.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like detail and not overwhelming color saturation this is a better option than OLED.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV this is the best TV I ever own, the resolution is so great and really fast.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome incredible perfect for mi room and in joy like
I would recommend this to a friendRated 5 out of 5 stars
Great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this to replace our old Samsung! Went with the q8 based on the features.
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV an experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this purchase was awesome! I will return to BB for future products!
I would recommend this to a friend













