Customer Ratings & Reviews

The addition of FALD to the 2018 Q8 is a huge improvement to the contrast of the TV. Motion has also improved on this TV and is excellent for gaming. This TV is fantastic and it’s better than both the KS8000 and 2017’s Q8.

We bought the 65" Q8FN online. It is a nice TV but It was to big for our living room and after about 24 hours of use we realized we were not happy with the image quality. We realized we just wanted that deep OLED look and we felt that the QLED just could not get us close enough. We returned the Q8 to our nearest store and got a 55" LGC8 instead. We like this one better. When in doubt... buy it... try it... see if you like it. Best Buy is still one of my favorite places to shop because their return policy is fair. I'm happy to spend thousands there because I know in the end I will eventually get what I want and not get stuck with what I don't. Also - being able to drop off my electronic for recycling is a huge bonus. The Q8FN was nice enough that I would recommend it to a friend for consideration. But I would also recommend the LGC8 as that is what I ultimately preferred. We stream shows and play games on our LGC8 and we are very happy with it.

This tv is absolutely amazing the picture quality compared to other TVs it size doesn’t compare. Very easy to setup and program and user friendly.

Just an overall beautiful TV..amazing blacks and vivid colors!

Picture is awesome. Well worth the money. Just buy it

Immediately had green lines after professional installation by Best Buy. They came back out and replaced the screen. However warranty expired after 24 months and 36 months after green lines are back. Beautiful picture but not worth so much money to only last 3 years.

A great TV and i highly recommend it for a great quality screen and quality.

I've purchased 2 of these TVs and I have returned the first and am in the process of returning the second. Both TVs arrived with a shaded vertical bar on both sides of the screen. It appears to be due to the packaging. The bars are aligned with a screen protector that covers the screen during shipment. It's clear in any scene that has a lot of white or a menu. Also the backlighting has been odd when you watch a dark scene. If there are two faces in a night scene, it appears to backlight a circular area that hides parts of the person's face outside of the circle. During cloud scenes the backlight flickers as it tries to process the changes in darkness between the bright whites and greying clouds. I was thinking I might upgrade to the Q9 to correct this but at $700 more I'm very nervous. I've spent over 6 hours with support over the phone and chat to explain to them they problem I'm having. One representative even told me to buy it locally at Best Buy to avoid any damage during shipping. I processed an order for the Q9 hoping that the packaging would be better and the backlighting Issue would be corrected. After support told me multiple contradicting statements, I cancelled the order. I'm very disappointed in the product and the support I was given. Nobody seemed to care about the time spent setting up, taking down, repackaging, and shipping back, only to have to do it a second time. I'm willing to give Samsung an opportunity to correct this issue if they would contact me directly.

We've had no problems whatsoever. Great TV. Would buy again!

The colors are and blacks are mind blowing, dark scenes and shadows are like nothing I've seen before. Unfortunately when it comes to objects in motion, no amount of changing the settings makes the judder go away. I've turned on all the polishing settings and even tried turning them off but to no avail. It's really sad when my Sony 850e had zero judder (which is choppiness when something is moving in a scene, or the scene is panning). When you pay this much for a tv, especially considering the Sony was almost half this price you'd expect nothing like what's happened. I'm not happy because movies especially look bad if someone turns their face too quickly it gets all chopped up. I'm very dissatisfied with this tv and heavily considering returning it for a lesser equivalent Sony 900f. So if you expected movies to actually look good other than just nice colors, I don't recommend this tv.

The salesman assured me when I purchased this TV, that it contained a user or product manual. Well, It didn't, it only contained a couple pages on how to view the E-manual on the TV. It took me about 2 hours to figure out how to turn it on and view an over the air broadcast. it has a good picture but no good if you dont know how to operate it. I'm a retired tech repair person and a connoisseur of everything electronic. Not only did the salesperson mislead me..this was the worst product introduction that I have ever seen. I am replacing another Samsung TV that had a real 120 or more page manual.

If you have a Samsung put it on a solid color esp white screen and look closely ! This all started with my ks8000 that I was happy with until about 7 months in it deleveloped a red dead pixel - no problem called Samsung they sent a tech out now Iv learned a lot in the process but Samsung was out 4 times with new and what I found out to be refurbished models all defective Samsung then offers refund at store towards new tv so then I’m happy go get the Samsung q7 2017 model Best Buy exchanged this model 5 times all either had bezels that were bad or again red dead pixels - finally I say I’ll wait for the 2018 models I go again with a step up and get the 2018 q8 sure enough dead pixel straight out of box - Samsung tells me to return it but the Best Buy store is getting what I feel annoyed with me although I think Best Buy should be getting with Samsung I cannot believe all these defects total of 10 units straight out of the box

I had this tv less than a year and the screen was totally swapped out .

Bought this tv and it worked fine for the first 4 months and then it started restarting. Itll just turn off and on when im playing games on my xbox or ps4. at first it was restarting once a month, then every other week, every week, then every few days, etc. according to Samsung forums this is a massive common issue. geek squad is set to come out in a couple days, I hope they can exchange it.

did samsung seriously put out a tv in 2018 that cannot be mounted??? returning this