Customer Ratings & Reviews
- Model:
- QN65Q60AAFXZA
- SKU:
- 6452371
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.
This summary was generated by AI based on customer reviews.
Love this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this 8n our theater room in our basement and it is great
I would recommend this to a friend- Pros mentioned:Picture quality
Best TV Ever !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best TV I have ever owned and its perfect for my PS5 ! I didn't even know it came with free Samsung Tv which reminds me of satellite radio as far as the channels go. I'm in love with this bad boy not to big not to small just right. I must admit I love the Samsung Tv and its free.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found an open box at my local store. Picture is great setup and wall mount was simple
I would recommend this to a friend - Pros mentioned:Picture quality
Grjeat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sharp, vibrant colors, easy setup. Only negative is the quality of the sound without a sound bar - it sounds tinny but I'm more aware of it because we do have a sound bar already installed so In know what I'm missing when it isn't paired. Otherwise, we are very happy with the purchase and love the picture.
I would recommend this to a friendBrand response from Samsung
Posted .Hi teenfamily,
Thank you for purchasing the Samsung Q60A and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, please reach out to us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
SAMSUNG 65 inch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love my 65” SAMSUNG TV! Must admit that at 80 years (plus) I needed my G’Daughter to Help me with this Smart TV…that seemed Smarter than me! Everything about this TV is Perfect! Rain and her partner (GEEKS) were so nice /helpful when they delivered and set the TV up. Thanks
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful picture
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never owned a tv above 55 inches. This tv is absolutely beautiful. For the money it is ridiculously worth it. I saw them all on display at Best Buy and it stood out. Most people go for Sony, including myself. This time around sony didn’t stand out, unless it was $2500 or more.
I would recommend this to a friend - Pros mentioned:Picture quality
Just blown away with the picture quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded our 70" Sharp Aquos 1080P TV with this unit and I am just blown away by the quality! The color depth and smoothness of motion is incredible. I disabled all motion smoothing options to get rid of the soap opera effect and could not be happier. Samsung knocked it out of the park with this unit!
I would recommend this to a friendBrand response from Samsung
Posted .Bigpapa1975:
I’m happy to hear that you are enjoying your upgrade to the 65” Q60A QLED TV. Motion Xcelerator is designed with enhanced motion clarity for smooth, crisp detail. Embrace every bold detail brought to life with dedicated warm and cool LED backlights that optimize colors and dramatically enhance contrast with Dual LED.
Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
samsung q60a
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i picked up this tv on july1 2021 replacing my sony kd30x360 60in lcd/led 4k tv and wow this blows it out of the water so bad. Samsung made a great tv with the q60a i cant be more happy with the pic and the size of it. Playing the ps5 and xbox on it is crazy its only 60hz but it still shows great
I would recommend this to a friend - Pros mentioned:Picture quality
65 inch Q60A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as an open box item. I prefer Samsung and like the included channels. This picture is much brighter and detailed than my previous model. I only needed to setup my samsung account, streaming services and my living room is more enjoyable.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung QLED has a really good picture. It is in a room with big windows and a lot of light and the picture quality is still excellent. It is connected to a streaming service and it does a wonderful job streaming. I highly recommend this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV, but........
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and I'm looking at the reviews. This is the 2nd TV that I have received (the 2nd one is a replacement of the 1st). BOTH TVs continue to turn on/off by itself. When I'm watching TV, it will automatically shut down. When it turns back on, it may/may not have a sound or it will turn back on with "narration" (which when I go turn it off, it's not on). I've been back and forth with Total Tech and either I have been given the run around, representatives hanging up on me (that happened twice) or I don't receive any answers. The latest replacement was only a few days ago and the TV is operating the same. I have uninstalled/ re-installed the app that I'm watching but still the same issue. Lately, the picture is not fully in the screen! I have been very disappointed not only in this TV, but the customer service that I have received from Total Tech. At this point I need to decide what I am going to do before I cannot return it. I refuse to pay all this money for a television that chooses to operate how/when it wants.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TeeT,
Thank you for purchasing the Samsung Q60A TV and for your review. HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
Settings > Picture > Picture Size Settings > Picture Size
We appreciate your feedback regarding the issues you are are experiencing with your TV turning itself on and off repeatedly. Please try a few troubleshooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
65 inch Samsung smart television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this television to replace older Samsung 60 inch. This new television is larger 65 inches and was able to use same stand. The color and clarity on this televsion is outstanding. Also the smart feature are so much faster then are old Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV and Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size was perfect above our fireplace. The picture is clear and not impacted by the light coming thru the multiple windows. Staff was great with assisting in our purchase, along with the team that did the install (very knowledgable.
I would recommend this to a friend - Pros mentioned:Color
My Latest TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was very easy. Setup and operation were simply described in the brochure and the instructions were easy to follow. Colors are bright and Samsung has captured the quality necessary to make this an excellent product.
I would recommend this to a friend - Pros mentioned:Picture quality
Family Room TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were long overdue for a new TV in the family room. The Samsung QLED was the perfect choice for us. We weren’t sure what brand or model to get when we walked into our the store. We were fortunate to get a patient and knowledgeable sales person the walked us thru the TV section and informed up about the brands and picture quality. We are happy with our selection
I would recommend this to a friend - Pros mentioned:Picture quality
Zoori
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is really big. The sound quality is good and we don’t have any complains about it. However, the visual quality was not that great, it appeared somewhat pixelated whereas it was clear when we saw it in the store. Other than that, we really enjoy the tv. It has many functions and works well altogether. The tech support was able to help us mount the tv as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Zziou,
Thank you for choosing the Samsung Q60A TV and for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great buy. Beautiful picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Beautiful picture. Upgraded to a 65” from a 55” We watch a lot of TV since my husband has been sick. So far no problems with it. Can’t say enough about it. Thank you Samsung and Best Buy. And the sound bar makes you feel like you are really there.
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new tv addition was needed since our older one was on the break of extinction. Happy to have a pretty picture to watch on with family and friends above the mantle, especially this time of year with the Christmas tree and fire going.
I would recommend this to a friend - Pros mentioned:Picture quality
Wonderful Television!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a crystal clear picture and a slim bezel that makes it really stand out when mounted on my wall! Smart features are great (and there is a multi-picture feature, think old school PIP)! Highly recommended unit and I have 3 of these in my house!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture. Easy Set Up when following directions. No Issues at all.
I would recommend this to a friend