Customer Ratings & Reviews
- Model:
- QN65Q60AAFXZA
- SKU:
- 6452371
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
QLED 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with ease of operation and overall picture sharpness. I was a little nervous setting up due to how thin the TV is, but my wife and I were able to remove from box and install
I would recommend this to a friend - Pros mentioned:Picture quality
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good budget 4K TV. However with the advent of micro LED in Samsung’s higher models there is no real comparison with black levels. For a few $100 more you can upgrade to the NEO series and get OLED quality without all the negative drawbacks like screen burn or low brightness.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV. Great picture. I love the size and the look of the TV. I was going to get the UHD Samsung tv which isn't a bad buy but glad I waited and saved up a little more money to purchase my tv.
I would recommend this to a friend - Pros mentioned:Picture quality
In a league of its own!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took some getting use to being that all of our other televisions are Roku. However, the picture quality, clarity and overall features make it the best tv we’ve ever owned!
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to place in living room and the picture quality is good. Have recently had a problem with the color being too dark and have to adjust frequently.
I would recommend this to a friend - Pros mentioned:Picture quality
Solar Remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great...but the remote control is solar or USB chargeable , which I was not aware of and Samsung does not supply the USB cable. For a $1,200 TV you'd think they could supply the USB cable for regular charging.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Trxi6565,
Thank you for choosing Samsung's Q60A TV and for your review. Our new Solar Cell Remote is part of Samsung’s commitment to pursuing sustainability that puts the environment first and prevents the wastage of AA batteries. Additionally, 28% of the remote comes from recycled polyethylene terephthalate. We appreciate your thoughts on the Solar Cell remote and will share them with our product teams.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was an excellent compromise between high- and low-end systems. It was easy to set up to wifi and a Samsung soundbar. The picture is great at all angles.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my new Samsung 65" TV, which I've had for 3 weeks. The various features are easy to access, the picture quality is excellent, and the sound is quite good.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. Picture quality and sound is perfect. The only minor complaint I have is that it sometimes disconnects from Wi-Fi when I turn it on. The only thing that seems to fix it is unplugging/plugging the power cable. If it wasn’t for that I’d give it five stars for sure.
I would recommend this to a friendBrand response from Samsung
Posted .Renato,
Thank you for purchasing the 2021 Q60A TV and for sharing the details of your issue with Wi-Fi connectivity. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
6) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
New Samsun TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great, Picture is clear and sound is good. Turn around time and delivery service were outstanding. I have absolutely no complaints and recommend Best Buy and Samsun highly.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love this TV. Even though I have not fully figured out how to use all the bells and whistles, I am overly satisfied with this TV. The picture is excellent.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv, very easy to set up and the picture quality is great. Updates via cat6 are fast. We use a Roku with it as the built in smart features still are too clunky to navigate.
I would recommend this to a friend - Pros mentioned:Picture quality
new samsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice TV; however, as others expressed it is complicated figuring out the remote. we had several people try but my tech savy son finally figured it out. Beautiful picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Worth the money!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is remarkable, love the added features. I would recommend this T.V. Great for movies watching or binge watching shows.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when our old Samsung TV was lost in a power outage (my fault). I really like Samsung so we bought this one. Works great, great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
SAMSUNG QLED - 65" | MUST HAVE!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my living room - the quality is amazing. Have been using for little over 6 months now with NO COMPLAINTS!! The sound and display is breath-taking...
I would recommend this to a friend - Pros mentioned:Picture quality
Vivid colors, great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome TV! The colors are so vibrant. The only issue we had was getting used to the remote, as it’s a lot different than what we were used to, but we have it now. Love it!
I would recommend this to a friendBrand response from Samsung
Posted .Hi CoryAndAnissa,
Thank you for choosing Samsung’s Q60A TV and for your review. We appreciate your feedback regarding the remote included with your TV. To further assist you in learning the functions and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q60A under "QLED 4K TVs” > "A Model Lineup". Additionally, you can find other guides and manuals to further assist you with your TV’s features.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the quality of the picture on this tv. Watching movies where you can actually see the hairs/scales on animals etc is incredible.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. I purchased this TV for myself and I like the picture quality. I purchased same another TV 70 inch and Gifted my sister.
I would recommend this to a friend - Pros mentioned:Picture quality
would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.incredible difference from 2016 model that resides in family room and no issues using existing JBL 4K soundbar from previous generic TV this is replacing
I would recommend this to a friend