Customer Ratings & Reviews
- Model:
- QN65Q60AAFXZA
- |
- SKU:
- 6452371
Customer reviews
Rating 4.7 out of 5 stars with 1282 reviews
(1,282 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, love this tv for picture quality and sound
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
65” Samsung QLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture quality and we love the 65” screen.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so far. There are after freezes and not sure it’s tv or internet but it only happens on this tv.
I would recommend this to a friendBrand response from Samsung
Posted .Janice,
Thank you for your review of the Q60ATV and sharing your experience with response time.
To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bigger is bettet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger is better. We can now see even things we did not exist
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the price thin screen makes it more modern
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Excellent picture quality. Great customer service!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful. I love my new 65" Q TV. I upgraded from a 55".
I would recommend this to a friend Rated 4 out of 5 stars
Thank you for the offer and price match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Samsung TV. I have problem to connect to WIFI. When I contact customer serves. Some of them were very nice to assist me . Some were not . Anyway, At last I got offer to change TV and set up for free. Even though I didn't use this offer because my internet person help me solve this issue. I still appreciate this offer. I also want to say Thank you for give me some return due to price match. Thank you.
I would recommend this to a friendRated 4 out of 5 stars
Tried something different
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to try the Samsung QLED with Tizen.( Have only used a fire stick.) The remote and menus take a little getting used to. Picture quality is alright. It’s a little dark at times and when you switch apps, it takes a minute or 2 for the picture to unscramble. It doesn’t come with a lot of instructions even though there are QR codes for manuals. I didn’t find them particularly helpful. But, it is a nice tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality great! We are happy with the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product! Great picture and sound quality!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clear picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear TV. This was used in a conference room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, just the right size for the area.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, light weight and outstanding picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. I am really enjoying my new television
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has great picture everyone at Best Buy is great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality in picture, the sound is not very good
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this television, the picture is very clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
I enjoy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Great picture quality. Love the tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung makes best tvs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.QLED is the way to go. I love the picture quality.
I would recommend this to a friend




