Customer Ratings & Reviews
- Model:
- QN65Q60AAFXZA
- SKU:
- 6452371
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Remote control
Save Your Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the remote control for this television. Less buttons and no batteries or charger needed. It’s solar powered. The interface is way too busy. Unfortunately, you’re just going to have to spend more money for a better quality picture. You will definitely need a sound bar.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
The price is right.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. TV has decent picture in bright room.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound quality. Not at all bulky and very light weight.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Light weight, excellent picture, easy to start up
I would recommend this to a friend - Pros mentioned:Picture quality
Picture Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality, not some much the remote or the sound.
I would recommend this to a friend - Pros mentioned:Picture quality
My new Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture seems to go from clear to blurry at times. We know it's the TV as we also had all new equipment and cables set up by The Geek Squad. And you do see every freckle on people's faces. I would recommend this TV if you have a big room, or a bar, as the picture is clearer the further away you sit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dvae,
Thank you for choosing the Samsung Q60A TV and for sharing your feedback regarding your picture's clarity. For optimal image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Tv quality
Withholding judgement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far. Had it almost a month and so far so good.
I would recommend this to a friend Samsung 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price but not better of the Samsung LED
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Great quality. Sound is good, not great.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Would recommend this to others looking to buy a TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is crystal clear. Definitely need a sound bar. Easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
65” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV love the Size, the picture is great. I want it to be bigger…
I would recommend this to a friend - Pros mentioned:Picture quality
So far so good. We are really enjoying the picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We are really enjoying the picture. Goodbye!
I would recommend this to a friend Great TV for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a very nice product. We have a BD player, an Nvidia Shield TV box, and a 7 year old A/V receiver. The receiver doesn’t have HDMI ARC, so we are using the Optical audio OUTput. I wish it had one more HDMI port, so I could eliminate one or two remotes. It’s only been a couple of weeks, so maybe I can still figure out a solution.
I would recommend this to a friendSamsung - Q60A Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this model for our vacation home. It is light, thin, the picture is awesome. My only complaint is that the remote is not lit. Other than that, there is no reason not to own this model if a 65" television is what you are shopping for.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung programming is not desirable for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fantastic. The pre programmed stuff is difficult to get it hidden. It is NOT removed just hidden. Samsung customer support was of no help. Geek squad had to show us how to hide the Samsung junk that was preloaded. Will not buy another Samsung TV.
No, I would not recommend this to a friend Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product by Samsung. What I find most amazing is the up-scaling ability of this TV. Every channel in 1080p looks like it's 4K. There is some light leakage areas in the corners but it's not bad. It has all the apps I need for streaming.
I would recommend this to a friend- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV was able to get what I needed. Price was good.
I would recommend this to a friend Satisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad arrived on time and was super professional. Upon entering my home they wore mask and shoe coverings. They set up my equipment in a timely manner and educated mon the proper use of it . They did a phenomenal job!!
I would recommend this to a friend- Pros mentioned:Picture quality
Is it really that smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a smart TV. But it has issues with Xfinity and connecting. The app constantly freezes and does not work. The remote is solar powered and runs out without notice. The picture quality is very good. Instructions on use of TV could be much better
No, I would not recommend this to a friendBrand response from Samsung
Posted .TNVol,
Thank you for choosing the Q60A QLED TV and taking the time to share your experience with the Xfinity app. This issue may be related to your network connection and quality. We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Go to Settings > Support > Software Update, then select Auto Update.
Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
This improves your apps performance as it frees up unused cached memory and closes background apps.
When the Solar Cell Remote is not in use, please ensure you place it on a surface receiving sunlight or ambient lighting with the solar cell facing upwards. For a quicker charge, we recommend using a Samsung branded USB-C charging cable.
To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q60A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q60A TV under QLED 4K TVs > A Model Lineup to download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope these tips help. Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist