Customer Ratings & Reviews
- Model:
- QN65Q60AAFXZA
- SKU:
- 6452371
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.
This summary was generated by AI based on customer reviews.
Walt Hess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was very good. I received some excellent advice from one of the sale staff one what would be best for my needs. I installed both of the Nest devices and the TV. We have an appointment for the Geek Squad to come out next week. I am hoping they can improve the picture quality and hang TV on wall mount.
I would recommend this to a friendSatisfied costumer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was excellent and helping me purchase this television and setting me up for home installation so I only had to Home to have it set up the quality of the television is beyond my expectations
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up. Will find any TV app that is needed.
I would recommend this to a friend Miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. Helpful. Easy pay and load in car. Several associates asked us if we needed help thT out the experience but we were good do once we decided it was a fast n pleasant experience
I would recommend this to a friend- Pros mentioned:Remote control
Low smart TV reliability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is ok and has a good 4k quality, but the smart tv is terrible. The Youtube TV app has the most connection problems to where I have to constantly restart the TV several times daily to get it to work properly. I may think about another brand if a firmware update dosen't come through to fix these issues. This says a lot for me because I am a loyal Samsung customer and dont want to look elsewhere. I do like the fact that the remote is solar or USB-C powered, so no batteries. The other apps I have used seem to work as intended (Netflix, Hulu, HBO max, Disney+). I would not recommend this TV if you are like me, a person that has cut the cord and needs a dependable smart TV to watch Youtube TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello mtm704,
Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
LOVE the selection here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has a great selection of TVs and very helpful sales agents who can explain the differences and features. We are retirees and always looking for a deal. Best Buy is our "go to" place.
I would recommend this to a friendSamsung is my favorite TV brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV's are my favorite tv ever, this is my 5th Samsung tv, it has a beautiful and bright screen, wonderful natural colors, we really enjoyed watching our favorite movies with this device,
I would recommend this to a friendCitycat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and with total tech, everything went smooth, the installation and appointment was very timely. I recommend anybody buying anything in Best Buy, get Total tech.
I would recommend this to a friendSamsung 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just great - brought it home - unpack and set up in less than 1 hour. Now we are enjoying the channels and learning some of the great features it has. Thank you Best Buy!!!
I would recommend this to a friendNew TV for home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was helpful and did a good job of explaining the differences in the TVs. When I came to pick the TV up the individuals who helped me load it were somewhat confused over how to tie it down for the ride home but in the end we managed to get it home in one piece.
I would recommend this to a friendA lot for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing just what I was looking for. My friend had his before I purchase mine. I saw his and that's when I got in my car and drove to best buy to get one of my own.
I would recommend this to a friendSamsung QLED 65" 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the setup date was earlier, but other then that everything went smoothly. The team that set up the tv was great. The lead guy was very knowledgable and took care of all my questions before I even asked! (especially syncing my Xfinity remote to the TV. Excellent job!)
I would recommend this to a friendBest decision on purchasing a T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Tv could not be happier with the stand you crew that delivered it are very professional & help me understand the endeavor & outs of operating all the little buttons.
I would recommend this to a friendPerfect Family room TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this tv, i purchased a second one in a smaller size specifically for gaming as it detects your console and tv automatically adjusts, really cool!
I would recommend this to a friendNice TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new TV, though we have had it for less than a month. We used the geek squad to install the TV and the soundbar system and they were great.
I would recommend this to a friendglad i got this great bundle tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture clarity and sound bar gives great sound with sound automatically starts when tv starts with additional hdmi cable that i purchased
I would recommend this to a friendTV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tyson was excellent in helping us with the purchase of our new Samsung tv and other equipment. We’re very satisfied with our purchase and the attention given to us by Tyson.
I would recommend this to a friendSamsung 65" Smart Tizen TV - QLED 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying watching shows on this new TV. This is the largest size TV that will fit into the space above our fireplace so it is great!
I would recommend this to a friend- Pros mentioned:Picture quality
Edge lighting bad and bleeding through screen.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a good picture but the backlighting was awful. It was so bad on my unit, you could see a blue glow in one of the corners even in the daylight... at night there were blue glows all over the edges of the TV.. looked terrible. It's possible my unit was defective but also possible it wasn't. I returned it and upgraded to a mid-range Sony and 100% pleased.
No, I would not recommend this to a friendBrand response from Samsung
Posted .suprob,
Thank you for your review of the Samsung Q60A TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
Never buy another brand of TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs are the best. Have four total in my house. Simplicity of the remote is great once you get used to it!
I would recommend this to a friend