Customer Ratings & Reviews
- Model:
- QN65Q60AAFXZA
- SKU:
- 6452371
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Almost good enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful picture but there’s white light showing through at the top corners when it’s dark or black. It’s known as flash lighting or something. It’s annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lola,
Thank you for purchasing the Samsung Q60A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed the tv without any issues. They also taught us how to use the TV features. We had a very favorable experience.
I would recommend this to a friendTV/soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and advice. New system works perfectly. It was mounted on a brick wall which increased complexity. We are very happy.
I would recommend this to a friendGreat Transaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, great explanation of any questions, no pressure in the sale. Product good. Salesperson top notch
I would recommend this to a friendSamsung smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my TV without having a long wait. It was delivered and set up perfectly. I’m glad I had a sound bar because you do need one to have better volume throughout the room.
I would recommend this to a friendThe perfect selection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung 65" Q60A TV is excellent for our small tv room. Came out of the box ready to run. We have no complaints yet :-)
I would recommend this to a friendLive My New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was do very helpful. Explained everything to our satisfaction. He answered all my questions to where i could understand.
I would recommend this to a friendA great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am very satisfied with this product. Set up was a little confusing. Other than that a great product for the cost.
I would recommend this to a friendFinally a smart tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new smart tv. The Geek squad was super helpful ! I subscribed to them for a year and I’m sure it will be worth the money!
I would recommend this to a friendVery Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually bought this as a Geek Squad Certified - Open Box because there was no new inventory available in my area. I am very happy with the purchase and the entire process.
I would recommend this to a friendDecent but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so a quick background on me. I am a computer tech with years of experience installing audio and video equipment. This TV was a gift, and I am not one to complain about a free QLED TV. A quick honest review, the colors are ok, the Dynamic is TOO bright and TOO red and lowering the settings only makes the image decent. The standard and Movie setttings are dim and the colors are washed out. When playing my XBOX X or Playstation 5, the games look sharp, but again the colors are either too much or too little. there does not seem to be a fair balance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Riker:
Thank you for purchasing the Samsung Q60A 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
2) On Samsung’s website, click on the ‘Support’ link in the upper right corner of the homepage. For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
We look forward to hearing from you.
- Samsung Advisor
customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the service was good and the staff seem to know what they were talking about. I'll may be back for some other things.
I would recommend this to a friendGo big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pretty good experience, But I wish I wouldn't have listened to the sales person And gotten a smaller TV than what I actually had planned on, I'm disappointed that I did not get the Bigger screen.
I would recommend this to a friend- Pros mentioned:Picture quality
No MLB.TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, but there’s a bunch of missing app. I can’t even find the MLB.tv on the apps. Need to connect my old Roku device to watch my games.
No, I would not recommend this to a friendBrand response from Samsung
Posted .davidales,
Thank you for your review of the 2021 Q60A QLED TV. The built-in App Store allows you to choose from and download hundreds of apps such as ESPN, fuboTV, HBO Max, and many more. If you cannot find the MLB.tv app at this time, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Samsun TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv but the Bixby voice doesnt register. only issue i say is wrong with it everything else is awesome
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great deal I purchased for a birthday gift it’s great
I would recommend this to a friendSamsung QLED 65"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.QLED for our new home! The picture difference is phenomenal! But its Samsung so you know its a great TV!
I would recommend this to a friendNice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast & Easy. Was a quick install. Just remoce old TV and install new. Installers were very knowledgeable and polite.
I would recommend this to a friendBuy a Samsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the Samsung Qled. This is the second one of these in our home. We have had great luck with Samsung televisions.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv..............................................................................................
I would recommend this to a friend