Customer Ratings & Reviews
- Model:
- QN65Q60AAFXZA
- SKU:
- 6452371
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.
This summary was generated by AI based on customer reviews.
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all we want. I would give five stars but the installation was not so good.
I would recommend this to a friendHappy watching
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very happy with my new TV , the only thing is the viewing angles aren't too great.
I would recommend this to a friendBrand response from Samsung
Posted .VHernandez,
Thank you for your review of the Q60A QLED TV and for sharing your thoughts on the viewing angle. Your Q60A is designed with Dual LED technology which allows the TV to balance color and brightness more accurately than conventional Edge Lighting arrangements. Samsung TVs with Dual LED also produce a wider viewing angle, making it better for everybody watching. Starting with our Q70A, our models feature a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our QN90A Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Scripted geek squad speech
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service as TV failed within less than 2-years of operation. There was no external damage, whatsoever, that is the de facto response. I’ve been a client of Best Buy for decades. Not any longer. Amazon has now my business.
No, I would not recommend this to a friendSamsung 65” QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution is great! But its so expensive compared to other TV brand.
I would recommend this to a friendBack Light Bleeding
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine if you are watching during the day. It has horrible back light bleeding which means you can see the light behind the TV screen come through. It is only noticeable during dark scenes or movies but its super annoying either way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Idontknow,
Thank you for purchasing the Samsung Q60A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
Additionally, there are image adjustments you can make to optimize your picture to suit your preferences. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
You can also go to: Settings > Picture > Expert Settings > Contrast Enhancer to manually fine tune your image.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Great TV with vivid picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV still trying to get used to using the remote control.
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is high-quality, but my first one didn’t work and I had to return it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BuyerGuyer,
You are leaving a review for the 2021 Samsung Q60A Series TV. From your description, I believe your review was intended for a soundbar.
Should you ever need a TV in the future, the Q60A would be an excellent choice. Information on entire lineup of TVs can be found on BestBuy.com. Samsung Customer Support is available to answer any questions or concerns regarding our TV products. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for more ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, & Samsung Members app.
~ Samsung Specialist
Great tv but poor technician craftsmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. I can say much because it’s still new & I don’t watch much tv
I would recommend this to a friendAwesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features for Samsung lovers. SAMSUNG AND SPECTRUM go hand and hand.
I would recommend this to a friendnice tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems good so far however the delivery process was not so great
I would recommend this to a friendGreat TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great! Have had no issues, just wish it had an additional HDMI port.
I would recommend this to a friendSamsung not good tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two years this tv died, the screen when dark, cost to mucho to fixed Technician says that Samsung tv are having a lot of problems….really no happy about this
No, I would not recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for over a month now and everything is great.
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second tv from the same model. Pretty good but the price kinda high.
I would recommend this to a friendFor the tv and soundboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer care and agood delivery.lts the tv.and.spund bar l ordered.
I would recommend this to a friendNICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice !!......... ..... .. ...................
I would recommend this to a friendTV for family room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Tv for the money. I found the apps to be useful.
I would recommend this to a friendBacklighting not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV for the price, but I notice some dark areas in the backlight during white or light colored scenes. Unfortunately it took some time to really notice this, and the return period is over. Should have returned it when I could, and bought a Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MinimalTechnoAddict,
Thank you for sharing your thoughts on the picture quality of your Q60A TV. To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
If the picture you are seeing is still not to your liking after performing any necessary firmware updates, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Getting blue screen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this as I always get blue screen with lines and gets fixed after few minutes/hours.
No, I would not recommend this to a friendSolar Remote- Not Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the worst Remote for any product I have ever purchased.
No, I would not recommend this to a friend