Customer Ratings & Reviews
- Model:
- QN65Q60AAFXZA
- SKU:
- 6452371
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 65" Class Q60A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, with many praising its vibrant colors and sharp details. The easy setup process is also a highlight, making it a user-friendly choice. While some users have concerns about the remote control's inconvenience and occasional glare issues, the overall sentiment is positive, with customers expressing satisfaction with the TV's performance and value for money.
This summary was generated by AI based on customer reviews.
Don’t buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV a month ago and now it’s not returnable start blinking and not working at all, lost my money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Habib,
Thank you for sharing the issues you are experiencing with your Samsung Q60A TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They gave me this open box purchase and no remote or power cord is in it. Now it’s too late.
No, I would not recommend this to a friendNot happy!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture wasn’t that good. Very bright and no matter what I did , it didn’t help.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clouds on the edges, recommend investing in a Sony
No, I would not recommend this to a friendPICTURE QUALITY POOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PICTURE QUALITY NOT AS DISPLAYED. THE UNIT HAS POOR PICTURE IN LIGHT OR DARK SPACES.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Q70A,
Thank you for sharing your thoughts on the picture quality of your Q70A TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Definitely recommend perfect size great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to wait to write a honest review on this TV so here is my 2-year review this TV is quick and sharp and when it comes to sound it's impeccable it's definitely unbeatable even with the newest TVs up to date thisTV blows any other TV out of water this TV made me a Samsung customer for life
I would recommend this to a friend Will Never Get My Business Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trashhhh. No Call No Show. & Gave Me The Run Arounds for Two Weeks. Don’t Recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disappointed,
Thank you for sharing your experience with us. I recommend you contact Best Buy directly for assistance. I hope your issue is resolved quickly.
Should you ever need assistance or have questions about using your TV once it arrives, please know we are here to help. You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software & Warranty Info
~ Samsung Specialist
Poor Picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not great for the price. User experience is okay.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nestorian,
Thank you for sharing your thoughts on the picture quality of your new Q60A QLED TV. If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality, Remote control
Awesome colors, upgraded remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome colors, upgraded remote I would like to start this review with I am a big Samsung fan. I upgraded from a 4 year old Samsung. I can tell you the colors are more vivid, the bezel is almost non existent. The remote is really cool, first of all no more double A's, it is rechargeable, love it. I still use my sound bar, but sound is decent, I just prefer my movies with surround sound. If there was one thing that I think needs attention, sound would be it. The smart TV features are awesome, connect to the internet and you have tons of apps at your disposal. You don't even need an antenna to have Samsung programming without signing up for anything additional.
I would recommend this to a friendBrand response from Samsung
Posted .Jeremiah1979:
Thank you for your review of Samsung’s 2021 Q60A QLED TV. I’m glad to hear that you are loving all the features of your new TV including the colors brought to you by our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness.
Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Amazing for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV still looks as crystal clear as the day I got it 3 years ago. UI and everything setup wise still runs good
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv that i ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this tv for three years great picture and sound quality will buy this series again
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Years in, greatest TV I've ever owned! Picture quality is great for gaming, movies and TV.
I would recommend this to a friend Samsung QLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great tv ! Only complaint would be the solar remote doesnt really recharge with the sun and ive had to buy a replacement but that one had the same issue and its hard to find a replacement
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great value tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a few months but tv works great and shows bright, vibrant colors. It was easy to setup and get online. I expect it to be the centerpiece of our living room for years to come.
I would recommend this to a friend 3 years old and looks great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years later it looks perfect and works great. Some slight light bleed on edges when screen is black. Otherwise would be 5 star.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great product for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price, quality, and value where what drew me to this particular tv. The picture is so clear it's almost too perfect. It is really easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED is awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really love these Samsung Q60 series QLED sets. Great picture at a great price!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65” class Q60A
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great picture setup was pretty easy. Thought the price was good.
I would recommend this to a friend - Pros mentioned:Picture quality
Bargain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding and crisp images. For its price of under a grand, it is a real keeper.
I would recommend this to a friend - Pros mentioned:Picture quality
Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have had Samsung TV'S Have had it for a couple of weeks. Once again Samsung does not disappoint. Beautiful picture and I have a sound bar But, the sound in this one is actually very good. I'm a fan!
I would recommend this to a friend