Customer Ratings & Reviews
- Model:
- QN65S90FAFXZA
- SKU:
- 10313306
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers express satisfaction with the product's vibrant picture quality and deep black levels. They also appreciate the superior OLED quality and impressive brightness, noting that the QD-OLED panel produces incredibly wide and lifelike color volume.
This summary was generated by AI based on customer reviews.
Great Help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person explained the tv so well and the installer was so patient when Cox wasn’t working correctly
I would recommend this to a friendBest TV ever purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic contrast. Great black and white westerns
I would recommend this to a friendTomS TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received sufficient assistance picking out this TV. Made sure all my questions and concerns were addressed.
I would recommend this to a friendStocking problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture , just had to wait 6.5 weeks to get tv.
I would recommend this to a friendWell worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is well worth it I love it! Samsungs quality has definitely upgraded!
I would recommend this to a friendSansung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying every minute. Very good display. We use it everyday.
I would recommend this to a friendSamsung 65in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new samsung 65in f90 is like no other t.v i owed.
I would recommend this to a friendsamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and easy to set up with simple directions from the factory
I would recommend this to a friendNew Samsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person (Jason) was very helpful and answered all of my questions which led me to purchase this brand and model television.
I would recommend this to a friendLast TV u will buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture definitely wont be disappointed with the picture!
I would recommend this to a friendExcellent Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation and support from purchase to install.
I would recommend this to a friendThe tv that is really slow with apps.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lags alot but other then that it is a really good tv. I will see if it will work its self out. But im not holding my breath.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jacob,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
No title.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional TV viewing experience. Enjoying it so much.
I would recommend this to a friendBest of the Best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional! Dealing with the salespeople to delivery was a pleasure!
I would recommend this to a friendMy Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew was great knowledgeable and professional
I would recommend this to a friendTv inslall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very happy with the quality of the product and the Geek Squad service was on time and very efficient
I would recommend this to a friendSamsung 65" T.V.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this time we are fully happy with our purchase.
I would recommend this to a friendGood TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been waiting for this TV, I finally get it, I’m just gonna say worth the money
I would recommend this to a friendBUYER BEWARE OF OPEN BOX
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy labeled this TV as Open Box EXCELLENT, which was their highest rating for an open box. They refer to this as "returned by a customer." When we went to pick it up we were informed that they had just pulled it off the wall as it was a display model. In my opinion that should not be considered a Open Box "EXCELLENT" as it was a display model TV that had been on display and powered on for THOUSANDS of hours. I called the 1-800 line and they told me they couldnt do anything and that I should talk to someone at the store level, and when we went to the store they told us we had to talk to someone on the 1-800 line. It was within the 30 days so we returned the TV, but had the employee not said that they took it off the wall we never would have known. So, BUYER BEWARE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .ERICH,
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.
If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
Am I blue?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV 95% of the time. My only concerns are volume changing going up by itself. Sometimes the color is off, giving people blue teeth, and the whites of their eyes are blue and skin tones are off. Assuming it has something to do with the AI features.
I would recommend this to a friendBrand response from Samsung
Posted .GlendaR,
Thank you for sharing your experience with volume fluctuations and picture quality on your TV. Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve both audio and picture performance: Settings > Support > Software Update > Update Now
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist