Customer Ratings & Reviews
- Model:
- QN65S90FAFXZA
- SKU:
- 10735879
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is well worth it I love it! Samsungs quality has definitely upgraded!
I would recommend this to a friendsamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and easy to set up with simple directions from the factory
I would recommend this to a friend- Pros mentioned:Picture quality
Stocking problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture , just had to wait 6.5 weeks to get tv.
I would recommend this to a friend The tv that is really slow with apps.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lags alot but other then that it is a really good tv. I will see if it will work its self out. But im not holding my breath.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jacob,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Excellent Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation and support from purchase to install.
I would recommend this to a friendLast TV u will buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture definitely wont be disappointed with the picture!
I would recommend this to a friendTomS TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received sufficient assistance picking out this TV. Made sure all my questions and concerns were addressed.
I would recommend this to a friendNo title.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional TV viewing experience. Enjoying it so much.
I would recommend this to a friendMy Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew was great knowledgeable and professional
I would recommend this to a friendNew Samsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person (Jason) was very helpful and answered all of my questions which led me to purchase this brand and model television.
I would recommend this to a friendBest of the Best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional! Dealing with the salespeople to delivery was a pleasure!
I would recommend this to a friendSamsung 65" T.V.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this time we are fully happy with our purchase.
I would recommend this to a friendScreen Flicker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having some trouble with screen flicker. It resolves itself when I turn it off and back on, but it is annoying.
I would recommend this to a friendTv inslall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very happy with the quality of the product and the Geek Squad service was on time and very efficient
I would recommend this to a friendPoor color resolution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a disappointing product. I got the Tv during my 2 weeks vacation to watch movies on and the colors are inconsistent. During dark scene in movies the skin tone of the actors seemed saturated. Even after doing research on best settings did not resolve my issues. I’ll give it another month to get use to but so far it was not worth the $1500 dollars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarkSanity24,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung S90F TV. If the image appears inconsistent, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been waiting for this TV, I finally get it, I’m just gonna say worth the money
I would recommend this to a friendAm I blue?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV 95% of the time. My only concerns are volume changing going up by itself. Sometimes the color is off, giving people blue teeth, and the whites of their eyes are blue and skin tones are off. Assuming it has something to do with the AI features.
I would recommend this to a friendBrand response from Samsung
Posted .GlendaR,
Thank you for sharing your experience with volume fluctuations and picture quality on your TV. Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve both audio and picture performance: Settings > Support > Software Update > Update Now
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Like being at the movies ... Great picture ...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the Sun Room and the Living Room ... with the Samsung HW-Q990F Sound System ...
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound just so so and was a little bit glutchie so returned it
No, I would not recommend this to a friendBrand response from Samsung
Posted .KellyS,
It’s unfortunate to hear of the issues that have caused you to return your S90F TV. Your experience is very important to us and will be shared with our product team.
If you experience any issues in the future, please know we’re here to help. Many common problems can be resolved with simple troubleshooting steps, and we’re happy to guide you through them if you decide to try Samsung again.
Should you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Specialist
Amazing tv and clarity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you adjust the settings on the tv its perfect
I would recommend this to a friend