Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,397.99
Save $1,102
The comparable value is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 757 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the product's vibrant picture quality and deep black levels. They also appreciate the superior OLED quality and impressive brightness, noting that the QD-OLED panel produces incredibly wide and lifelike color volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 757 reviews
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for my basement space. Bright, clear and a joy to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture would recommend this TV to everyone I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience of purchasing our new TV and the additional equipment that went with it was smooth and simple. The installation scheduling and communication was a breeze and the installer was very personable and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WAITING SAVING SAVORING ENJOYING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What There’s not enough space to say what this television means to me and my wife. We have saved and saved, and watched every week so when this the top of the line television went on sale we jumped on it, and we now have our first home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I canceled it before it arrived

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled the order before it was delivered because of the experience I had with an open box LG G5 OLED… I opted for a TCL QM9K instead and I am so much happier all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great upgrade from my old TV, great picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pruitt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Yasmene and Sharir are tremendous assets. It was a technological leap for me, but they walked me through every step. I strongly tecommend purchasing the full setup/tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OLED TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has stellar contrast, vivid colors, and fantastic picture quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has such an amazing beautiful picture. Got a great deal at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the color is excellent, worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the picture quality of my new 65" Oled TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to set up. Best Buy had it to me in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Apps loaded is a plus and the sound is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i ever had. I love oled and my daughter knew instantly that color and brightness was different loved it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    terrible support for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is like we expected. The TV was delivered without a remote control. It took almost 1 month to get the remote control. Th e geek Squad person did a good job .... however the people and the overall support process (especially tel people)are not trained properly and in some instances had difficulty speaking english. The remote control is not easy to use and it is a big dissappointment.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dennis,

      We’re sorry to hear about your experience. For assistance, we recommend reaching out directly to Best Buy, as they’ll be best equipped to help resolve the issue. We hope it’s taken care of promptly.

      If you need help with your Samsung TV once the issue is resolved, please reach out to 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect via LiveChat on our website under ‘Support’.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    James Juliano

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very knowledgeable in answering our questions regarding the different pros and cons of each television which helped us decide the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality! The 4k blue ray is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED 65" AI Smart Tizen TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this OLED and it has a fabulous picture! We also like the Samsung channel offerings and ease of use and easy setup for the TV. Glad we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been happy with Samsung TV’s. No exception here. Have stuck with them over the years and never disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey but worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. External box makes connections to devices easy. Remote takes some getting used to.

    I would recommend this to a friend