Customer Ratings & Reviews

Easy to install. Looks better than the black standard frame.

Absolutely stunning picture and fits very tight against wall like a painting. Please note that the "brains" of the TV are in a separate box that has to either be recessed into the wall behind the TV or held separately in a cabinet.

I ordered a new Frame TV, and given the nature of the low-profile setup, thought it might be best to pay for the installation. If what should have been a simple purchase turning into a difficult situation wasn't bad enough, getting Best Buy to keep a commitment made it even worse. I first ordered the TV online, where it indicated a perfectly reasonable delivery date with installation. Once I purchased, it pushed the date to Christmas Eve??? I called about this, and the agent I spoke with was actually helpful, which was the only positive part of this experience. He canceled the order, and split the installation from the TV, and magically the dates became acceptable again. Weird? Fast forward, the TV was actually delivered when promised, so another "win", I suppose. This was short lived though, since calling the morning of the day that the installation to find out a window when they would be here, I was told that they really needed to reschedule for another day, and seemed surprised to hear that nobody had previously called me to let me know (this sincerity was very unauthentic, by the way). I had taken a day off work to be home for this, and now needed to take off a second day? Fail. After reluctantly agreeing to reschedule, I stewed over it and the longer that I thought about it, the madder I was getting. I ultimately canceled the installation and will just do it myself at this point. Frankly, if I didn't have enough already going on, I would tell them to come pick up the TV as well, and just go buy it somewhere else where maybe I would get a better customer experience. As it is, I'm going to keep the TV, install it myself, and just skip out on Best Buy going forward. This is unfortunate, up until a year or so ago, Best Buy was my go to for all things electronics/home theater. Things have gone downhill for whatever reason, and customer experience seems to not factor in when it comes to strategy relative to brand pride and customer satisfaction. I'm generally not a "review guy", but this one was so bad I needed an outlet, which by the way, cannot be found anywhere on the Best Buy website, or, it is so buried that you cannot locate it. I suppose this makes sense, from a business perspective, you probably don't want to hear how horrible your service team is. Thanks, Best Buy, for Nothing. Ho-ho-ho

Just got it in less than a month but so far we’re loving it. Bought it mostly for the “Frame” look and I know I could’ve bought something with better picture for the 1700 I paid for but we’re so happy the TV does look more like a Frame. It fooled a few people already. Oh we bought the frame attachment as well.

Great picture great price great service. I waited almost a year for the sale price and was thankful. Definitely worth the wait. Also purchased bezel gold frame which truly makes it look like a work of art.

It looks nice enough, but it's a bit pricey for a thin plastic frame, and it covers the ancient light sensor so that the tv dims oddly.

Bezel was very easy to install fits perfect on TV. The tv blends seem less with the decor.

This complimented our house completed. Such an addition to our room

The frame completes the look of a picture hanging on the wall. Very happy with the results.

I think I made a great purchase and enjoy it every day.

Great accessory for the Samsung picture TV. No notice interference with remote. Looks great and easy to install.

Excellent tv works as a great picture frame as well. The setup was easy and this TV surpassed our expectations.

Beautiful addition to a great tv. Very pleased. Love being able to change the entire look of the tv

Great product! Fits perfect. Looks awesome too. A lot better than the original.

Perfect! Just what we expected! Looks and fits great!

it gave the tv another look. much better with the frame. makes my tv look like a picture in the wall.

Easy to install and brings a good value to the TVs

I love this product! The picture looks like real art!

Nice looking frame. I wish it was thicker/bigger, but it was easy to install. It’s magnetic with clips.

Best TV I've ever had. The picture quality is amazing