Customer Ratings & Reviews
- Model:
- DV40J3000EW
- SKU:
- 2878395
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 7.2 Cu. Ft. Electric Dryer's fast drying speed, quiet operation, and ease of use. Many appreciate its spacious capacity and find it to be a good value for the price. While some wish for additional features or an interior light, the overall performance and quality receive positive feedback. The dryer's energy efficiency is also frequently praised.
This summary was generated by AI based on customer reviews.
Don't buy. Price look good but quality suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought less than 1 year, it began give me problem. Now either spend 400 to fix it or buy new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dryer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142716694. We thank you for being a part of the Samsung family. ^Brad
Broke in 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drum came apart . Now it makes a whole lot of noise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles with model number DV40J3000EW. I understand you're having issues with your dryer as the drum came apart and makes a lot of noise. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000979/ to guide you if your dryer is noisy.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DV40J3000EW/A2 for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144603941.
-Noraina
Had to have washer replaced 3 x in 1st 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3rd time it was replaced with a different model washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SLC1,
We appreciate you giving us a review about the Samsung dryer. We apologize for the inconvenience since you need to replace it for 3 times. I understand that this experience is not ideal. Right now, we are continuously working to improve our Samsung products.
To help you with this, I will provide you with a link that indicates an article if laundry is stained or damaged after using a Samsung washing machine.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144466906
^Rainly
- Pros mentioned:Drying speed, Noise level
I loved this dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this dryer. Works well, looks nice, has nice chimes. The dryer didn’t last past year 4, however. At year 4, started making a loud sound. Had to replace.
I would recommend this to a friend - Pros mentioned:Drying speed
Such a great buy!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy I decided to buy this washer and dryer. I have several kids and lots of laundry and this is by far the best washer and dryer I have owned. The dryer gets done so fast. I used to have to wait for the clothes to be dry before switching laundry out and now the dryer is done before the washer is done washing. I definitely recommend anyone looking for a washer and dryer to buy this one. Great choice by far. Oh and the best part they aren't to crazy expensive....
I would recommend this to a friend - Pros mentioned:Drying speed
Great Dryer - Easy to Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our Whirlpool Duet Sport dryer with this one three weeks ago. Our Whirlpool was expensive when we bought it (4 years ago) and it was bought purely because I thought it was "pretty." It did it's job up until we had a board problem that we ended up fixing for three dollars only days AFTER we bought the new one. Hey, I got a new dryer out of it, right? ;) I did a lot of research to select something inexpensive that would do a good job. I ended up selecting this model. It was on sale and had great reviews. I found that I really only needed/used a features on my expensive model, so I was just looking for something that would dry my clothes. Period. It's been in use for those three weeks and has worked flawlessly, as it should... it's new. I'm enjoying it. It dries quicker than our old unit, even on sensor dry. Easy to clean out the filter. Not as quiet as our last one, but what little noise there is doesn't bother me at all. The little alarm it plays is cute, but you can't hear it from that far away. I highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Yes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dryer works and operates as it should. Does a great job, easy to use operate and clean
I would recommend this to a friend - Pros mentioned:Drying speed
Best Dryer I've ever had!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old broken dryer with this samsung. Read multiple reviews before I made this purchase. Dryer works excellent, even plays a little tune when it's done drying. It has sensor technology which basically mean the dryer will sense when your clothes are dry and stop itself accordingly, but if you don't like that it has manual where you can do timed as well.
I would recommend this to a friend - Pros mentioned:Drying speed, Noise level
Great effective dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer, would wish it had a delecate cycle setting but otherwise it is great and quiet.
I would recommend this to a friend is a good dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this dryer is a good brand a good size and a good price
I would recommend this to a friend- Pros mentioned:Performance
Samsung dryer - great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy a Samsung dryer but the performance and features of this appliance have made me a proud Samsung owner. There is not one thing negative about this dryer and it is a must try if you are in the market for one.
I would recommend this to a friend - Pros mentioned:Drying speed
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new electric dryer for a rental house and after researching consumerreports.org I decided this model Samsung was the best value for the money. Tenant really likes the new dryer. Fast delivery by BestBuy.
I would recommend this to a friend - Pros mentioned:Drying speed
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Have had it 3 yrs now and it's still working like it's brand new.
I would recommend this to a friend - Pros mentioned:Capacity
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great dryer! Purchased almost a year ago! Was surprised at how much room is inside, can fit a king size comforter and still have room!
I would recommend this to a friend - Pros mentioned:Noise level
Would Buy Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Not too loud. Many options for drying.
I would recommend this to a friend - Cons mentioned:Interior light
No dryer light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with this new dryer after installation and realized it has no light inside. Even my 15 yr old unit replaced had an interior light. It would not have cost that much to include one. Also, the door locks after starting so you can't add an item to tumble after pressing start. You would have to cancel dryer and start program all over again.. These new electronic appliances are not better than the old manual units.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Livinghope,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for any inconvenience if the dryer does not have light and does not meet your expectation. We understand that it would be easier for us to get the laundry out if there were light. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Please click the link below for the specification guide:
https://image-us.samsung.com/SamsungUS/home/home-appliances/dryers/all/032218/DV40J3000EW.pdf
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV40J3000EW/A2
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144711306
Thank you for choosing Samsung. Have a great day.
-Trisha-
good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had no issues with this dryer, works really good for the price
I would recommend this to a friend- Pros mentioned:Drying speed
Great Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great, almost too well. Drys my clothes in no time at all.
I would recommend this to a friend Great Durable Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dryer at a retail store that I worked at and we did A LOT of laundry. The set lasted five years and was still working great after continuously being run. When I set my dryer on fire (motor burn out) this was the one we got! Absolutely great, worth the money, and quite the bargain for what you're getting.
I would recommend this to a friend- Pros mentioned:Capacity
Great dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pairing with the Samsung washer purchased. Very please with both products!
I would recommend this to a friend
