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Customer reviews

Rating 4.6 out of 5 stars with 1534 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,534 reviews
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great it dries the clothes quickly and completely.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this a few weeks but we are happy with it! Pretty quite and the sensor dry is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. I don’t have to do multiple cycles to get my clothes dry

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely Disappointing Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this dryer, but after using it for a while, I’m honestly frustrated. The Samsung 7.2 cu. ft. Electric Dryer with Sensor Dry simply does not dry clothes properly unless the load is extremely small. If you put in more than about one-third of the drum, the clothes come out damp every single time—even after multiple cycles. It completely defeats the purpose of having a large-capacity dryer. Another major issue: this dryer cannot handle blankets or comforters at all. Even lightweight bedding won’t dry evenly, and the machine keeps stopping early because the sensor thinks the load is done. I’ve had to take things out and hang-dry them, which is ridiculous for a brand-new dryer. Overall, for the price, I expected something far more reliable. If you dry normal-sized loads or need to dry bedding, this dryer is absolutely not for you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SijiaS,

      Thank you for sharing your experience with your Samsung dryer. We understand how frustrating it can be when normal-sized loads or bedding don’t dry evenly, especially when you purchased a large-capacity appliance to avoid exactly these issues. We’re here to help you get more reliable results.

      To address the concern with clothes coming out damp or the dryer stopping early, please follow the guide below and be sure to click on all embedded links for additional support:

      Clothes are not dry after using Samsung dryer
      http://www.samsung.com/us/support/troubleshoot/TSG10001001/

      For guidance on proper loading—especially for larger items like blankets and comforters—please follow the guide below and click on the subtopic “Load your dryer.”

      The best laundry load size for your Samsung washing machine and dryer
      https://www.samsung.com/us/support/answer/ANS10004802/

      If you need further assistance, our support team is ready to help you directly:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151470891) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and and works great. I would give it a 5 star, but I’m only buying it because the last one went out after only 5.5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dryer that does what it is supposed to do. I like how it is slightly skinnier because it fits perfectly with its partner washing machine (same brand/set).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a Samsung dryer before and really missed not having one. We upgraded to the set and couldn’t be happier!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the dryer for about 2 years now. It does a really good job and takes roughly an hour to dry most loads. The main setting we use is the time dry setting. Other settings don’t seem to get loads all the way dry. We do use the “wrinkle release” setting often and that works well. Also after two years, it seems to be getting louder. Hopefully it continues to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer. Easy to load. extremally efficient. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Simple review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do and that’s all I care about. Personally looks wise this dryer doesn’t look bad, has all the simple basic functions you would need, and the lint trap is really nice for how it works. It pushes the lint to the bottom of the lint tray, so all you need to do is open the lint door on the trap and throw it all away. Do I recommend this, yes. Especially if you don’t care about having a techy dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size dryer. Dries clothes in time selected. Does not have light inside .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, works as expected. Friendly staff at the location where it was purchased

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet dryer. Large capacity. Easy to use. Energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity and easy operation. I like the chimes that indicate load is dry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer- it’s quick, fits my king bedding and is quiet!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lint trap design, & sensor dry need improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is average at best, I waited to review and use the dryer to the fullest capacity. The sensory dry definitely needs to be perfected, as it works currently if you wash a sweatshirt with t-shirts the dryer will shut off as it thinks the entire load is dry but the sweatshirt will still be wet. I'm now having to wash bulky items and dry them separately or using just the time dry feature . The lint trap has to be the poorest design possible, when trying to empty it, when you open it lint goes everywhere, as it snaps open and closed. I was aware of it not having a light inside and did not think it would be an issue but in hindsight it actually is very difficult to see darker items that are in the back of the dryer without a light. Overall it's mediocre at best and in hindsight I would have paid extra money for a better quality dryer. It does dry the clothes faster than my old one did which is a plus but my old dryer was also 20 plus years old...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how you feel about the dryer not drying the clothes completely, Cheryl. Let us help.

      Below is the link to troubleshoot the unit if the cycle ends quickly. The resource also has another resource about dryer error codes and a video to watch from start to finish.

      The dryer cycle ends too quickly:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      We have also provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need further assistance with the lint trap and the drum light, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149693970) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Dryer performance
    Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Good so far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer options! It dries really fast. I do wish that there was light when opened.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First dryer purchased arrived damaged and had to wait a couple weeks for the new one. The new one was much quieter and I enjoy all of the options. Did not give 5 stars because I have to dry clothes a couple times for them to dry all the way. Larger loads usually come out with some items still wet, mainly top of sweat pants are never dry so I have to put them back in with timed dry to keep it from stopping too soon. Smaller loads have been stopping too soon as well and are not dry when I check on them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Dryer performance

    Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will fit king size quilt as well and dried in no time

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Front Load Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity , easy to use and dries clothes quickly

    I would recommend this to a friend