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Customer reviews

Rating 4.6 out of 5 stars with 1536 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,536 reviews
  • Rated 5 out of 5 stars

    Good Family washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get washer. Ended up getting the matchijg dryer. No complainants as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the washer and was lucky to find the dryer. It was a great price, easy to set up, big drum and many settings to choose from. Would highly recommend. Best Buy has excellent appliance pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drier! Installer reversed the door to open easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung brands are awesome. Great dyer and a lot of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up from our old dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife does not care to use the pre-set functions for drying. She said clothes were still damp. She uses the timed function and that has served her well. I like when the cycle finishes, it plays a musical tune.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the drier this is my second one first one made noise but best buy did replace it 4 calls to customer service one agent never put the order in but it all came out ok and the second is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it will do the job great and I believe it will be great. They are in storage right now till my house is built. The only thing I don’t like is having to drive 100 miles round trip to pick them up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rex’s drier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He eats very well. Lots of choices. One thing I’m not used to and don’t particularly care for is the Silly song that it plays when the dryer is done drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please pack the dryers better when delivering to homes. My dryer had two scratches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer was good. Install was not completed due to where the vent was but i did it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I ever made

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! Has a cute little chime when done. The guy who hooked up for me actually did more repair and had more knowledge than my actual maintenance guy. Super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick/Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality takes is poor because it was dented in delivery from the Best Buy employee. This however DID NOT cause the dryer to function poorly. I'm very happy with it. It's quick and very efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    87 year old grandma.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot switch door. Cannot control time. Wife not happy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Woody,

      We understand your disappointment with not having the best experience with your dryer. Let us help.

      Here is a link to the user manual; kindly go to pages 32-35 for a guide on how to switch the door of your dryer and 36-37 for instructions on how to set the timer on your dryer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1150072743) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very functional. The brand says everything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dryer setup error

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine it's the whole installation that makes me feel I will never purchase from Best Buy again. The purchase of my Samsung dryer inshore was fine. The problems were with installation. The dryer was installed in a timely manner BUT when I started using it it felt like a sauna in the laundry room. My husband called to have someone come back and check. The Geek squad came and a neighbor let them in. They called to tell me it wasn't install properly originally and that we didn't have the proper neck and needed a Plumber or HVAC person to properly hook up. My question why was it hooked up in the first place and I was told it was done by a subcontractor because they are so busy. Needless to say you shouldn't be using subcontractors that don't do thing right and the Geek Squad guy even told me this was dangerous. Needless to say we have taken care of this on our own and don't need the Geek squad although now I'm getting messages that they are coming today May 6 for installation which I never set up. I have tried to contact someone but can't get a real person. Obviously there has been a communication problem here and I don't care for the way your company does business!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like an old school dryer but better. Works great and handles large loads. Very simple but attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung dryer works well and is a great value for the money. The dryer was a display model with noted minimal exterior damage to the outside which does not affect how it works at all..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traditional dryer. Who needs all the creature features to dry clothes? Get some thing affordable and reliable. This is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS! Very happy about that. Plays a nice tune to know when the cycle is complete. Could fit big bedding in there (i haven't tried yet)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 months in still working well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard clothes drying will take the expected time. Sheets, towels, large blankets or comforters need extra time and several rotations during the drying cycle. Overall, it is a good purchase.

    I would recommend this to a friend