Customer Ratings & Reviews
- Model:
- DVE45T3200W
- SKU:
- 10926584
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept turning off although check by electrician. No rlectrical problem on residence end. The cord in nack was improperly installed. Best Buy would not replace them although it was less than 35 days out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working dryer. Allow us to help.
We recommend checking this link to help you troubleshoot if your dryer won't stay on. Please click on the embedded words and choose the "No, Did this resolve your issue?" option to access the complete steps.
Samsung dryer loses power or won't turn on
https://www.samsung.com/us/support/troubleshoot/TSG10000730/
To provide feedback to the installer who incorrectly installed your dryer, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150325444) to help our team pull up your information.
Have a great day.
^Camille
Samsung song
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer ok. If budget is a concern, then i would recommend.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Kokoa.
Thank you very much for your observation of our dryer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Poor delivery service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service canceled because they ony have "one" employee that does deliveries and he was sick. No back-up. I have to wait another week. You can't even talk to a real delivery person.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Wish the controls weren't dumbed down so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I knocked off a star since it doesn't have easily adjusted controls such as timed wash - you're locked into 10, 20, 30 minutes and that's it. Likewise only on certain settings can you control the dryness level (sensor shut-off)
I would recommend this to a friendDoes not completely dry, even at the Very dry sett
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to set it up Very dry no matter the type of clothing or the quantity. And even then, most batches are still damp when they cycle finishes. That's a terrible design flaw or a failure of the humidity sensor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MatthewW,
We understand how essential it is to have a functioning dryer in our home. We are here to assist you.
Here's a link to help you figure out why your clothes are still wet after using the dryer. Please select the bullet that most closely matches your experience, check for any embedded words along the steps, and watch the video completely.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#:~:text=If%20your%20dryer%20is%20heating,moisture%20sensors%20could%20be%20dirty.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Kimberly
Basic dryer that does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to the dryer. Heavy items seem to need an extra few minutes…not always completely dry on normal. Will be trying a different setting. However, normal weight clothing comes out dry, and wrinkle free on the first drying cycle.
I would recommend this to a friendSamsung dryer terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. The dryer stopped working 4 days after the return window. Bestbuy was absolutely no assistance, other than referring me to Samsung. After multiple attempts to reach Samsung, they setup a repair inspection. The appliance repair company never showed up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your disappointment if your dryer stopped working and the service technician never showed up. We want to speak to you directly to get more information about your dryer for better assistance and update you on your service technician visit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148732542) to help our team pull up your information.
Have a great day.
^Camille
Doesn’t dry anything.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. Takes so long to dry the smallest bit of clothes. Always have to put on highest temp and longest amount of time. Don’t know if it’s just a bad sensor but always thinks things are dry after maybe 10 mins and they very much aren’t. Also no way to turn off chime and end of cycle. Why?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianM,
We are aware of the significance of having functional appliances at home. We are here to assist you with your dryer.
Please see the link below for assistance with your dryer, which takes time to complete a cycle. Click on the embedded text and watch the entire video.
The dryer cycle takes too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146960134) to help our team pull up your information when you message us.
Thank you.
-Kimberly
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer ever. We bought it because of the large capacity. It takes multiple cycles on heavy duty high heat to dry four towels. Every load of laundry that we wash, we don’t have to split into two dryer loads. Do not buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing some concerns with your Samsung Dryer and I would like to offer some assistance to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143158264. We thank you for being a part of our Samsung family. ^Brad
for several weeks we have needed help..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we asked the dryer door be reversed but the service calls has been delayed and delayed... not pleased...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi jill! If you don't want to wait on the service call, reversing the dryer door is actually something many customers are able to do on their own. In fact, you can even find step by step instructions in this link (https://bit.ly/3mqLzV2). ^Jecca
Dont purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this along with the washing machine on 11/10/2023 and was able to pick it up a week later. And i still have yet to be be able to use it. And bestbuy is charging me $126 to come and repair it! I havent had it a month yet. First visit they said it was the breaker it wasnt getting enough volts. I had an electrician and my electric company come out, fix the voltage intake and the dryer still isnt working properly. Itll only run 2 mins and cut off. Please dont waste ur time and money on this appliance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want you to have a great time using your dryer. We'd love to get that taken care of.
We recommend checking the resources below for steps to take when the dryer does not stay on. Please click the link and hyperlinks and watch the instructional video for tips.
The Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146581234, to help our team pull up your information when you message us.
Have a great day.
-John
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a good dryer definitely don’t select this one. Don’t dry good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I can help with your issues of getting the best performance from your Samsung Dryer. I have some information that will provide you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Wrinkle release
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t put wrinkle release on high it doesn’t really un wrinkle my clothes as good as my old dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cymone D,
We understand how disappointing it is to have a dryer that doesn't work as expected. We'd love to help.
Please see the model's user manual link below for the steps if the clothes are still wrinkled after using the wrinkle-release feature on page 45.
https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147480204, which will help our team pull up your information.
^Rainly
Stopped working within a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer on 6/7/24. The dryer worked really good until it didn't. It just stopped worked on 7/10/24.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
It’s disappointing when something that was working well suddenly fails. We are here to assist you.
I have shared a Samsung link below to help with your experience. The link shared also has hyperlinks like Won't Start or Spin that you can click or visit for additional help.
Samsung dryer loses power or won't turn on:
https://www.samsung.com/us/support/troubleshoot/TSG10000730/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147324569 to help our team pull up your information.
Leo
***
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok, i guess. Some of the cycles on it don't work.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Terri, I can definitely understand how frustrating that can be. You are a valued member of Samsung and your experience matters to us. Samsung is continually improving it's products and services and your feedback is vital to that process. We would like to inquire further about the concerns you are having with your dryer. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144110213) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Good dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was ok fit inside my wash room does what it supposed to do just too pricey
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, after starting the dryer for a few seconds we smelt burning coming from the dryer. We immediately turned it off and called customer service. They were willing to send us a new dryer, however we had to wait a month. We are still waiting and should receive a replacement around January 7th.
I would recommend this to a friendUnhappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item on 09/07 and it has already stopped working on 09/23
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
This is not the experience we want you to have. We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150848964) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Wire
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not giving to me wire Can you send to me wire to my address
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are asking about a plug wire for your new Electric Dryer. Our Samsung Dryers do not come with the plug wire due to the options in your home are not known. You will need to purchase a Three or Four prong cord from the retailer. Thank you for choosing Samsung. ^Brad
Short lived
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in february 2025, its now july 2025, heard a loud bang. Dryer will power on but will not begin its cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your dryer, Kirk. Let's get this taken care of.
We suggest referring to the resources listed below to address your dryer's concerns. Click the links and the hyperlinks and watch the embedded video for tips.
Samsung dryer turns on but doesn't start or spin:
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150079986, to help our team locate your information when you message us.
Have a great day.
-John