Customer Ratings & Reviews
- Model:
- DVE45T3200W
- SKU:
- 10926584
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit, but seems to take a little extra time to dry. Also, the top is curved at the sides and slants to the front slightly make it difficult to put items on top (they tend to slide off).
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dent in it. Not happy, but did receive a gift card
I would recommend this to a friendThis not working good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud, hit from one side, hit on one side, some screws were missing on the back, it looked like a used product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Omar L,
We understand your experience with this Samsung dryer model. Let us aid you with it.
I have shared a Samsung link below that will help with your experience with the dryer model. The link has an embedded video which we recommend watching in full.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146716042 to help our team pull up your information.
Leo
Disappointed in the lack of accountability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received scratched & dented appliances & when the delivery guy called his supervisor because I wanted it replaced I was offered a gift card & have had to call several times & still have not received the gift card
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, JoniD.
We know your frustration if you didn't receive the promised gift card. To better assist you with providing an update on your promised gift card, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day.
^Camille
Wet clothing no matter what
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want dry clothing this is not for you. 4 hours to dry a basic LIGHTWEIGHT comforter. 2 hours to dry clothing (minimum) The smart sense is a joke. Put a wet load in and it will dry for 5 min and turn off. You have to use times dry even then this machine sucks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Joeb,
We want to ensure you have the best experience with your dryer. Let us assist you with this.
For bedspreads and comforters, these items require repositioning in the drum to ensure even drying
For assistance with your dryer cycles that stop too soon and take a lot of time, click the link below. Please check the bullets "Dryer cycle ends too quickly" and "Dryer cycle takes too long". Kindly complete the steps, check the embedded links, and watch the entire video.
Clothes are not dry after using a Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146984298) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Drying performance
Love, Love, Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I contemplated getting this dryer because some reviews said that it doesn't fully dry with the time sensor. That simply isn't the case. I like to use the dryer as an iron. I throw my DRY, wrinkled clothes in and use the time-dry setting. Voila! Wrinkle-free. This dryer is also very quiet. It dries everything I throw into it.
I would recommend this to a friend Heck no!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I have the washer to this dryer and I love it so we decided to buy the dryer. We set it up an fit never had heat. I guess the heat element was bad but that shouldn’t be the case with a brand new dryer. I am also a little bit salty because Best Buy’s customer service is awful. I had to speak to 11 different people in three days to get the dang dryer returned. I will never buy anything from Best Buy again unless it’s something small.
No, I would not recommend this to a friendsqueaking machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont understand the high reviews. My new one was squeaking and thanks BB replaced it for me. The second one is squeaking too. Its definitely not normal noise. I understand dryers are supposed to be loud. Each time if I push the machine or adjust the leg, the pattern of squeaking noise will change. I am not sure if I will call BB to return. I totally lose the confidence to Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Xwli,
We understand that we all want a quiet dryer.
A squeaking noise usually happens when the dryer load is too heavy.
You can check the Samsung link below to determine the closest sound so you can do the correct troubleshooting steps.
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145132975), which will help our team pull up your information.
^Rainly
Don't buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good don't dry clothes. it takes too long dry clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how frustrating it is to deal with a dryer taking too long to dry clothes, Keith22. Let us help.
Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options. We recommend checking these resources and watching the attached video guide from start to finish.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
We've also included a guide about properly loading the dryer for reference.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146723909) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working washing machine and dryer. I love how the dryer can feel of the clothes are dry it’ll either shorten the time or prolonge it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Ronnie,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience that the dryer takes longer to dry clothes. We will surely notate this feedback for better products in the future.
I highly recommend visiting these links for a basic troubleshooting guide to resolve the inconvenience:
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE45T3200W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144349749
Thank you for choosing Samsung. Have a great day.
-Trisha-
Dryer runtimes are too long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer calculates the time needed automatically. Unfortunantly it is always too much run time. For example sheets were calculated at 50 minutes but bone dry after 25 minutes. No way to reprogram the system.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Leinad,
It seems that you are experiencing issues with your Samsung Dryer not turning off when the clothes are dry. I would like to offer some assistance that to make sure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143269756. We are sorry for any inconvenience this may have caused and welcome you to our fmaily. Thank you for choosing Samsung. ^Brad
Dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer looks nice but is garbage! Lasted less than 2 years. Samsung parts were outrageously priced to even attempt to have it repaired. Motor burnt out after only 1 year and 8 months from purchase date. Would not recommend any Samsung appliances.
No, I would not recommend this to a friendterrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this product no stars i would! The drum started coming apart and was fraying my clothes. It has destroyed clothing, blankets, sheets. I have been dealing with samsung and their terrible customer service for over 2 months now. first they were going to repair it then that took a month and a half and i was informed they dont know when parts will be in so they cant repair it at this time. while it is still destroying my clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Dryer damaging your clothes and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143180150. We thank you for being a part of the Samsung family. ^Brad
damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the dryer with damage. When it's working, something is having a lot of friction and making a lot of noise.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We aim to provide a hassle-free experience when using your dryer. Let us assist you.
Here is a link with information about dryer noise and why they happen. Browse the guide and select the sound that is similar to what your dryer creates. Please watch the video included.
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance on the friction that the dryer is doing, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148722416) to help our team pull up your information.
Have a great day.
^Camille
Poor dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the dryer and so far I called twice to get it replaced. Dyer starts drying than it just end drying cycle saying is complete. But it never went more than 5 minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with how the dryer performs, Jrod. We're here to help.
Below is the link to troubleshoot the unit if the cycle ends quickly. The resource also has another resource about dryer error codes and a video to watch from start to finish.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
We have also provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147357835) to help our team pull up your information when you message us.
Thank you.
-Angelica
Not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer turns off thinking the items inside are dry and they are not. When you restart the dryer it only runs for a few more minutes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having concerns with your Samsung Dryer not drying your clothes completely. I have some help information to provide you to make sure that you are getting the most from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Great Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, quick and efficient!! The installation team was on time and friendly!
I would recommend this to a friendCan't Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rating it a 1 star because I haven't been able to use it yet. The screws on the back to connect the power cord are so tight we cannot get them off even using an electric screwdriver. Now the screws are stripped and I'm not sure how we are going to get them off. Very frustrated. There is no reason for them to be so tight on here. Perhaps this is their way of trying to force you to pay for installation. I may just return it instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy
customer service department at P. (888) 237-8289
H.24 Hours a Day- Best buy, can either answer your question or transfer you to your local store to answer your specific concern.
Reference number:1144563124
^Ross
SAMSUNG SUCKS!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy Samsung. One year and 2 months of use and its garbage!! No assistance in repairing, bought warranty they deny it. Expensive for NOTHING!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .CarolynS, we understand your frustration with the experience regarding your dryer. We want to discuss this experience further and determine what steps can be taken to assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148036331) to help our team pull up your information.
Have a great day.
^Camille
3/21/2022 dryer purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine delivered to seems to have operational problems. Vibration an rotational noise coming from dryer operation
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it is vibrating and there is a rotational noise during operation. We do apologize for the inconvenience this has caused you. We are here to help you.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000979/ to guide you. It has a step by step instructions on what to do if your dryer is noisy.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ if your dryer is vibrating or shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144350868.
-Noraina