Customer Ratings & Reviews
- Model:
- DVE45T3200W
- SKU:
- 10926584
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Bad quality, does not work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ ve been having issues with this Dryer since day one! Bought it in January 2023 still having troubles and its almost September 2023. I need an exchange. Does not dry, clothes are wet. Spending a lot in electricity
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer I have ever purchased. Do not purchase without getting an extended warranty. I had my dryer for 17 months and it is no longer powering on. If you are looking for a good quality dryer this is not it. I'm so upset that I will never purchase another Samsung product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Dryer is not powering on. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Dryer will not Turn on or Stay on": https://www.samsung.com/us/support/troubleshooting/TSG01001008/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue on your Samsung Dryer on page 42: https://downloadcenter.samsung.com/content/UM/202101/20210108110439001/DV3200T_DC68-03784N-03_EN_CFR_MES.pdf.
I also shared the link about the warranty information of your Samsung Dryer: https://www.samsung.com/us/support/service/warranty/DVE45T3200W/A3.
Your Samsung Dryer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) Year All Parts and Labor.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144729352
Have a great day.
Melardo
Great dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly and the cycles have the perfect timing.
I would recommend this to a friendPoor Quality Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer broke after 15 months and the repair is expected to be half the cost. It would turn on, but wouldn’t spin. This is now my second Samsung product that has stopped working around the ~1 year mark (Q850A Soundbar was the other). Terrible quality products, stay away from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi joeshmoe.
Thank you for reaching out regarding your Samsung dryer not spinning. On behalf of Samsung, we apologize for the inconvenience this has caused you. Regarding your concern, to help you with the dryer not spinning, I suggest you check this link.
Samsung dryer turns on but doesn't start or spin.
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Also, to get the best results when you're doing laundry, you must consider the weight of each load you're washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items. Overloading your washing machine or dryer can reduce the cleaning performance and cause other issues with your appliances. Because of this, you'll want to ensure you're adding your clothing and other items in the best way possible. Please link below..
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144805521
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Modern Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer that warms up my clothes in a quick manner.
I would recommend this to a friendNot a good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry towels or even one quilt. Shuts off automatically and items are still not dry. Not a good buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nessa,
We know how important it is to have a reliable appliance at home. Let us help you with your dryer.
Here is a link for troubleshooting steps for your dryer that doesn't dry towels; kindly choose the one that matches, watch the video, and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Here is a link for your dryer that doesn't complete the cycle; kindly click the embedded words.
Samsung dryer will not turn off or stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147963017) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Buyer Beware
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DRYER WOULD NOT POWER OFF AFTER CYCLE. I HAD TO UNPLUG IT AFTER EVERY USE. THEN DRYER STARTED MAKING NOISES, ALL IN UNDER 2 YEARS FROM PURCHASE. NOT WORTH THE PURCHASE OR THE HASSLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Natashia,
We understand that an efficiently working dryer is one of the vital home appliances. Let us assist.
Here is a link with information on what to do when the dryer does not turn off.
Samsung dryer will not turn off or stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
Below is a link detailing the different sounds that a dryer can make. Browse the guide and select the noise your unit makes for troubleshooting steps. It also includes a video you can watch all the way through.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
For reference, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146152454) to help our team pull up your information when you message us.
Thank you.
-Angelica
Dryer issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer was delivered, hooked up and started. the crew was asked about the smell and they said it was from being new. once they left we turned on the dryer to cycle and smoke started pouring out of the unit. we immediately called in a claim and have yet to get a response from anyone
No, I would not recommend this to a friendAnnoying chimes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star simply for the chimes that you can't mute. Annoying
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChiP,
Thank you very much for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Would not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 5 appointments to get delivered and it came damaged. I would recommend this product but I would never shop at Best Buy after this poor experience again. I will be telling others the same.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to raise feedback about your overall experience with your recent purchase.
Have a great day.
-John
No Worked Dyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used two dryers and they have not worked. And we need attendance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your dryer that is not working. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148034900) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Bad Dryer x's 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st Dryer did not heat up and dry. Returned and waited for replacement dryer. In 2 days, the replacement dryer did the same thing and stopped heating. I do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We know how frustrating it is to receive a replacement with having the same issue. We are here to assist you.
To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Low end model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is okay. I’ve had much better this is a low end model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks so much for sharing your thoughts, CBCB! We always appreciate feedback. ^Jecca
- Pros mentioned:Drying performance
ReviewMcreview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had ot long enough for a 5 starvrsting but so far so good. Dries better than my old one able to fo a full load of towels in one cycle.
I would recommend this to a friend Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes all day to dry 4 towels even though you can tell the machine is getting hot. OR when you turn it on for a normal dry for an hour it shuts off after ten minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we definitely understand the frustration of when you purchase a dryer and it's not working as designed. Let us see what we can do to fix this dilemma. Here is a link to a troubleshooting guide that may help with your concern on your clothes not being dried (https://bit.ly/31ocyuO). If this does not solve the problem or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144042023) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Why was open if it was shipped to the store ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer didn’t had no box it was just wrapped with plastic and the unicel around it no cables or book directions where included I this point I have a dryer that I can’t used
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
2nd Samsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little apprehensive having had an older model go out on me after having several issues. The new model seems to work much better and dries much more consistently. The hookups were easier (color coded) this go round. I handled the install myself, and it took about 10 minutes to hook up the cable (You have to purchase yourself if you don't go through BB) and dryer exhaust vent (also have to purchase yourself if you don't go through BB) as well as unsticking all the tape. I've run about 6-8 loads through washing and drying and it seems to work much better than the prior one.
I would recommend this to a friendDryer is broken, 15 months after purchase.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dryer is a little over a year old, and is already needing a repair that will cost more than half the price of the driver. Not reliable at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ryan,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVE45T3200W/A3 for the warranty coverage of your product. You can also check this link https://www.samsungparts.com/Default.aspx if you need to purchase parts for your Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144598057.
-Noraina
Cycle
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer does not have a light in it. It’s just a big black hole. Need to use cycle twice for close to dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RachelS, we know the convenience of having a working dryer at home. Allow us to help you maximize your dryer performance.
Below is a link to help you diagnose if your dryer is not hot enough. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146676755) to help our team pull up your information.
Have a great day.
^Camille
Gas dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my dryer ! It's performing well and its quite , i can appreciate all of that. Keep up the good work
I would recommend this to a friend