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Customer Ratings & Reviews

$505.22
Save $264.77
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 1519 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,519 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer! Early Christmas present for myself!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer takes big loads n the temperature dry is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very good. It works as expected for a product from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and efficient product and very quiet at a great price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product smooth less noise and works fine definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 7.2cu washer and dryer set is great. Easy to load and use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI HappyUserandhappycustomer! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is working great, delivery was quick and everything was completed on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, I really like the fact that it’s not super loud.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer Service, horrible delivery and attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a high noise like something is loose inside, after lével to Perfection noise almost disappeared but not all , think I will call warranty to fix it Very dissapointed with the Cheapy construcción because the price is not cheap

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlejandroM, we understand the importance of a reliable dryer. Allow us to help.

      Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise similar to what your unit makes for the troubleshooting steps. The guide also contains a video you may watch from start to finish. 

      Samsung dryer is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151631655) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Decent dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicer dryer for the price. Low price makes it a a real bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish I would’ve gotten another set but everything was sold out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lacks WiFi features; works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low end Samsung product that does the job without the frills. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great and I love the way it plays a little song when the dryer is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic dryer very simple and easy to use I love it this was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer and dryer is outstanding! I’ve had excellent service from them so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this for year now and i love it. Very satisfied with them. And i would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my daughter and she loves them. As I hoped she would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry Clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC PRODUCT TO THIS POINT, WOULD RECCOMMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and work great love it. Dry clothes is more easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective Sensor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dryer to match the washer previously purchased. Had my dryer for only one day. I noticed that after literally two minutes on normal cycle, the dryer would shut off. Any cycle involving that moisture sensor could not be used. Awaiting BB to come replace the sensor. Hopefully this will work or im getting a different dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check for any updates regarding the replacement dryer sensor.

      Have a great day.

      -Ernest- Samsung