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Customer Ratings & Reviews

$505.22
Save $264.77
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 1519 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,519 reviews
  • Rated 4 out of 5 stars

    Like my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd Samsung dryer! Loved the first one & do like this new one! However! With both dryers there is a problem with drying sheets or just a few towels. The sensor stops too early & the item is not completely dry. Being I had the same problem with the first one I know what to do!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there chaser299, I would like to congratulate you on your new Samsung Dryer and really appreciate you taking the time out of your day to share you experience. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took time to get this item because I had to wait for the delivery almost a month …that’s my only complaint …. The machine 5 star …my wife love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer/ delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great service. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 7.2 Cu. Ft. Electric Dryer with Sensor D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 7.2 Cu. Ft. Electric Dryer with Sensor Dry - White

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, fast drying time, and a musical notification when the cycle is finished.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better dryers out there

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would not buy again. We do not like the sensor, it turns off even when the clothes aren't dry. No light inside either. There are better dryers out there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      The dryer goes hand in hand with your washer, JohnB. Let's get the information you need to ensure your dryer provides the best performance.

      The links below will help ensure your dryer completes a cycle and guide you in getting dry clothes after each cycle. Please select the scenario that best fits your situation and learn more by watching the embedded video and checking the hyperlinks. 

      Clothes are not dry after using Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance with the dryer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148436718) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 4 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be a little quieter, however it is also quick to dry large loads and seems to knot sheets and blankets far less than what it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality dryer it has so many settings and our family loves the jiggle it sings when it is done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Samsung electric dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as received as expected. Satisfied overall with the quality of the dryer and the entire Best Buy delivery process. The only minor complaint that I have is that the installation manual and user guide did not have any information about converting the discharge from the rear to the side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, but im not fully satisfied for the drying in NORMAL mode. May be the price matters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using this less than a month ago, but do far I love it. Dries quickly and completely; still need to try comforters.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review of a Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the reliability of Samsung products. This is the first of their clothes dryers I have purchased, and also the first "computerized" laundry machine I have purchased. I cannot set a timer, the machine sensors do that. Now I have to start the dryer two or three times to thoroughlydry ONE load of laundry--Not so great. The lint catcher is an improvement over all others though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a dryer at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer was every thing I needed. The crew that brought it out and installed it was fast, friendly and a pleasure to work with. I was pleased with the person that sold it to me, to the installation. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks good. We are very satisfied. Installation went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsungwhatsupwiththemusic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, it will even tell you if it is vented good. why the music Samsung? at least give me an option to turn it off. It will drive you crazy. I run to the the washer and dryer to shut it off.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    87 year old grandma.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot switch door. Cannot control time. Wife not happy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Woody,

      We understand your disappointment with not having the best experience with your dryer. Let us help.

      Here is a link to the user manual; kindly go to pages 32-35 for a guide on how to switch the door of your dryer and 36-37 for instructions on how to set the timer on your dryer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1150072743) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, clothes dry first time. It has a nice signal for when the clothes are dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good. Better than ok but not excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. Better than just ok but not better than good. Seems I always have to select the “very dry” setting to make sure clothes are not still damp after a cycle. User interface is difficult — if set to “this” then you can’t change “that”, too confusing and nonsensical.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samusng Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. The size of the tub is amazing and lets the heat circulate more evenly for a quicker dry. I wasn't sure I would like the technology for operating but so far so good. Lots of choices for different type loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dryer. Quick drying and easy to use!!! We definitely recommend.

    I would recommend this to a friend