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Customer Ratings & Reviews

$505.22
Save $264.77
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 1520 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,520 reviews
  • Rated 5 out of 5 stars

    Diana

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :) excelente product. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one. First one stopped working after 1 day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that installed it broke my stool but the washer works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lavadora

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente lavadora trabaja en perfecta condiciones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anybody who wants to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems. I will let you know as soon it any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find good deal. Lowest price I get around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this in February and i need repairs already the dryer is not spinning unacceptable

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Karen J,

      I can understand how disappointing this must be for you, especially when you expect your appliances to work reliably. Let us help you out.

      I have shared a Samsung link below to help with your experience. The link has an embedded video that we recommend watching in full. The link also has hyperlinks that you may click to visit for additional help.

      Samsung dryer turns on but doesn’t start or spin:
      https://www.samsung.com/us/support/troubleshooting/TSG01001987/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147342033 to help our team pull up your information.

      Leo Samsung

  • Rated 4 out of 5 stars

    Have not had it long enough to have a opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased dryer and have not used it yet because washer doesn't work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the nice appliance. great product and good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for few weeks now. So far so good. Got in thanks giving deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. However, capacity was a little smaller than I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, a good dryer but the sensor senses the clothes to be dry when actually they are still a bit damp. I turn it on again and it doesn't go very long and turns off. I now turn on the timed dry to get them nice and dry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are experiencing issues getting dry clothes from your Samsung Dryer on sensor dry. I can help with that and have some helpful information to provide you on our best practices that will provide you those ideal results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Run good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric dryer make very less noise and energy saving work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Appliance Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we need. No more, no less. Install was quick and safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drying on normal level for towels is ineffective. Need to use high setting on timed switch. Not the best at catching lint. This was our second purchase of this model. Our earlier version was much better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your review of your overall experience with the drying performance of your Samsung dryer, Lfw61. We'll be glad to help you.

      The below link is the user manual for your model. See page 37 for your Samsung dryer's cycle overview for reference.
      https://downloadcenter.samsung.com/content/UM/202101/20210108110439001/DV3200T_DC68-03784N-03_EN_CFR_MES.pdf

      You may also check the link below to troubleshoot your dryer that does not dry the clothes.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145067661) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Shocking Itself

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in this Samsung. Purchased to replace another one that only worked for four years. Now this one makes a noise that no one can figure out - like it is being shocked by someone after they walked across carpet in the winter. Still waiting for it to be resolved.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry about any performance issues you may be experiencing with your product, and we would love to look into this further with you. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1142900703) and it will help our team pull up your information. Thank you for being a Samsung customer! ^Lena Samsung

  • Rated 4 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so farso good. can't rate a product accurately after only 3 uses

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 months and Samsung won’t help

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never be purchasing a Samsung piece of merchandise again. I bought this dryer in March 2024. 2 months later, the heating element burns out. It is now 2 months again and there is no heat once again. The first time I had this issue, things were perfectly fine with contacting Samsung. This second time has been a complete nightmare. I’ve been constantly pushed to the side with things like “we’ll contact you in 24-48 hours,” “you already have a ticket, there’s nothing I can do.” I’ve now been a week without a dryer and there’s no sign of it being fixed anytime soon. Terrible dryer, terrible customer service. Your best bet is to just look at other brands.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I order monthly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your one of the best companies to work with! AKA BEST BUY

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Retired gal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy that salesperson did NOT alert me to the fact there is no light inside. I literally have to use a flashlight to see if any socks are in the back of the dryer.

    No, I would not recommend this to a friend