Customer Ratings & Reviews
- Model:
- DVE45T3200W
- SKU:
- 11619510
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Less than a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a year and it already needs repairing. This is on top of me fully cleaning the dryer and vent every other month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important how important it is to have a reliable appliance at home. Let us help you with your dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151374851) to help our team pull up your information when you message us.
Thank you.
-Ricardo
No Light.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no light inside the drum of the dryer. You cannot see inside it and, at times, may need to use a flashlight to see the contents. Very surprised by this. The salesperson conveniently did not mention this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gibby, congratulations on your new Samsung Dryer and thank you for posting your review. I understand you have some dislikes and we appreciate great feedback for creating new products with your in mind. We welcome you to our family and thank you for choosing Samsung. ^Brad
It works, until it doesn’t.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this dryer… until it completely stopped working 16 months after we purchased it. We were disappointed to see the manufactures warranty was only one year. We feel like we wasted $600. Would I recommend? Probably not, now that it stopped working just over a year after purchasing. Really disappointed.
No, I would not recommend this to a friendDrying not hot enough
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 7 months ago. It does not dry the clothes well. Have to dry them longer. Need to have it checked
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lainey, we aim to provide you with a hassle-free experience using your dryer. Let us help you.
Below is a link to help you with your dryer not completely drying your clothes. Please choose the option that best fits your experience. Kindly click on the embedded word and watch the video if one prompts.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148798551) to help our team gather your information.
Have a great day.
^Charles
Samsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great then 3 weeks later it quit working. Brand new and I had to get a service tech out to find what is wrong
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hearing about your experience with a brand-new dryer saddens us. Let's get you the help you need, LadonnaB.
We would like to speak to you directly to gather more information about the dryer so we can better assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148574844, to help our team pull up your information.
Have a great day!
^Chrystel
review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. About 4 loads in but no issues so far.
I would recommend this to a friendPleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, multi settings, nice looking machine
I would recommend this to a friendDryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept turning off although check by electrician. No rlectrical problem on residence end. The cord in nack was improperly installed. Best Buy would not replace them although it was less than 35 days out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a working dryer. Allow us to help.
We recommend checking this link to help you troubleshoot if your dryer won't stay on. Please click on the embedded words and choose the "No, Did this resolve your issue?" option to access the complete steps.
Samsung dryer loses power or won't turn on
https://www.samsung.com/us/support/troubleshoot/TSG10000730/
To provide feedback to the installer who incorrectly installed your dryer, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150325444) to help our team pull up your information.
Have a great day.
^Camille
Dryer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dryer but the service delivering it was awful they banged into my wall never explained anything to me and also rigged the dryer hose. I was definitely disappointed
I would recommend this to a friendDrying is not as effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty decent dryer, however even on the high mode I sometimes see damp clothes, which gets me run the second cycle of dryer to completely dry the clothes.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rahul, I understand your concerns on the dryer and I am here to help. I am including a link to a helpful troubleshooting guide to support your concerns on the drying performance (https://bit.ly/3iBm9V2). If you have any further questions or concerns, please feel free to reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143591876) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Hate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My scrubs were so wrinkled it was ridiculous. I re-washed 5 times and STILL wrinkled. I never dry them all the way, just enough until they are lightly damp and never had a problem with wrinkles ever. I actually gave up and had to iron them. Im super PO'd with this stupid dryer. And there is no light when you open it.
No, I would not recommend this to a friendPoor delivery service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service canceled because they ony have "one" employee that does deliveries and he was sick. No back-up. I have to wait another week. You can't even talk to a real delivery person.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Samsung song
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer ok. If budget is a concern, then i would recommend.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Kokoa.
Thank you very much for your observation of our dryer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Samsung dryer terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. The dryer stopped working 4 days after the return window. Bestbuy was absolutely no assistance, other than referring me to Samsung. After multiple attempts to reach Samsung, they setup a repair inspection. The appliance repair company never showed up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your disappointment if your dryer stopped working and the service technician never showed up. We want to speak to you directly to get more information about your dryer for better assistance and update you on your service technician visit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148732542) to help our team pull up your information.
Have a great day.
^Camille
Does not completely dry, even at the Very dry sett
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to set it up Very dry no matter the type of clothing or the quantity. And even then, most batches are still damp when they cycle finishes. That's a terrible design flaw or a failure of the humidity sensor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MatthewW,
We understand how essential it is to have a functioning dryer in our home. We are here to assist you.
Here's a link to help you figure out why your clothes are still wet after using the dryer. Please select the bullet that most closely matches your experience, check for any embedded words along the steps, and watch the video completely.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#:~:text=If%20your%20dryer%20is%20heating,moisture%20sensors%20could%20be%20dirty.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Kimberly
Wish the controls weren't dumbed down so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I knocked off a star since it doesn't have easily adjusted controls such as timed wash - you're locked into 10, 20, 30 minutes and that's it. Likewise only on certain settings can you control the dryness level (sensor shut-off)
I would recommend this to a friendBasic dryer that does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to the dryer. Heavy items seem to need an extra few minutes…not always completely dry on normal. Will be trying a different setting. However, normal weight clothing comes out dry, and wrinkle free on the first drying cycle.
I would recommend this to a friendDoesn’t dry anything.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. Takes so long to dry the smallest bit of clothes. Always have to put on highest temp and longest amount of time. Don’t know if it’s just a bad sensor but always thinks things are dry after maybe 10 mins and they very much aren’t. Also no way to turn off chime and end of cycle. Why?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianM,
We are aware of the significance of having functional appliances at home. We are here to assist you with your dryer.
Please see the link below for assistance with your dryer, which takes time to complete a cycle. Click on the embedded text and watch the entire video.
The dryer cycle takes too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146960134) to help our team pull up your information when you message us.
Thank you.
-Kimberly
DO NOT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer ever. We bought it because of the large capacity. It takes multiple cycles on heavy duty high heat to dry four towels. Every load of laundry that we wash, we don’t have to split into two dryer loads. Do not buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing some concerns with your Samsung Dryer and I would like to offer some assistance to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143158264. We thank you for being a part of our Samsung family. ^Brad
Unhappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item on 09/07 and it has already stopped working on 09/23
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
This is not the experience we want you to have. We suggest contacting us via the options below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150848964) when you message us so our team can retrieve your information.
Thank you.
-Kimberly