Customer Ratings & Reviews
- Model:
- DVE45T3200W
- SKU:
- 11619510
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
for several weeks we have needed help..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we asked the dryer door be reversed but the service calls has been delayed and delayed... not pleased...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi jill! If you don't want to wait on the service call, reversing the dryer door is actually something many customers are able to do on their own. In fact, you can even find step by step instructions in this link (https://bit.ly/3mqLzV2). ^Jecca
Wrinkle release
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t put wrinkle release on high it doesn’t really un wrinkle my clothes as good as my old dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cymone D,
We understand how disappointing it is to have a dryer that doesn't work as expected. We'd love to help.
Please see the model's user manual link below for the steps if the clothes are still wrinkled after using the wrinkle-release feature on page 45.
https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147480204, which will help our team pull up your information.
^Rainly
Dont purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this along with the washing machine on 11/10/2023 and was able to pick it up a week later. And i still have yet to be be able to use it. And bestbuy is charging me $126 to come and repair it! I havent had it a month yet. First visit they said it was the breaker it wasnt getting enough volts. I had an electrician and my electric company come out, fix the voltage intake and the dryer still isnt working properly. Itll only run 2 mins and cut off. Please dont waste ur time and money on this appliance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want you to have a great time using your dryer. We'd love to get that taken care of.
We recommend checking the resources below for steps to take when the dryer does not stay on. Please click the link and hyperlinks and watch the instructional video for tips.
The Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146581234, to help our team pull up your information when you message us.
Have a great day.
-John
Stopped working within a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer on 6/7/24. The dryer worked really good until it didn't. It just stopped worked on 7/10/24.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
It’s disappointing when something that was working well suddenly fails. We are here to assist you.
I have shared a Samsung link below to help with your experience. The link shared also has hyperlinks like Won't Start or Spin that you can click or visit for additional help.
Samsung dryer loses power or won't turn on:
https://www.samsung.com/us/support/troubleshoot/TSG10000730/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147324569 to help our team pull up your information.
Leo
Short lived
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in february 2025, its now july 2025, heard a loud bang. Dryer will power on but will not begin its cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your dryer, Kirk. Let's get this taken care of.
We suggest referring to the resources listed below to address your dryer's concerns. Click the links and the hyperlinks and watch the embedded video for tips.
Samsung dryer turns on but doesn't start or spin:
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150079986, to help our team locate your information when you message us.
Have a great day.
-John
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a good dryer definitely don’t select this one. Don’t dry good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I can help with your issues of getting the best performance from your Samsung Dryer. I have some information that will provide you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
***
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok, i guess. Some of the cycles on it don't work.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Terri, I can definitely understand how frustrating that can be. You are a valued member of Samsung and your experience matters to us. Samsung is continually improving it's products and services and your feedback is vital to that process. We would like to inquire further about the concerns you are having with your dryer. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144110213) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Good dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was ok fit inside my wash room does what it supposed to do just too pricey
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, after starting the dryer for a few seconds we smelt burning coming from the dryer. We immediately turned it off and called customer service. They were willing to send us a new dryer, however we had to wait a month. We are still waiting and should receive a replacement around January 7th.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit, but seems to take a little extra time to dry. Also, the top is curved at the sides and slants to the front slightly make it difficult to put items on top (they tend to slide off).
I would recommend this to a friendWire
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not giving to me wire Can you send to me wire to my address
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are asking about a plug wire for your new Electric Dryer. Our Samsung Dryers do not come with the plug wire due to the options in your home are not known. You will need to purchase a Three or Four prong cord from the retailer. Thank you for choosing Samsung. ^Brad
Disappointed in the lack of accountability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received scratched & dented appliances & when the delivery guy called his supervisor because I wanted it replaced I was offered a gift card & have had to call several times & still have not received the gift card
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, JoniD.
We know your frustration if you didn't receive the promised gift card. To better assist you with providing an update on your promised gift card, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day.
^Camille
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dent in it. Not happy, but did receive a gift card
I would recommend this to a friendThis not working good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud, hit from one side, hit on one side, some screws were missing on the back, it looked like a used product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Omar L,
We understand your experience with this Samsung dryer model. Let us aid you with it.
I have shared a Samsung link below that will help with your experience with the dryer model. The link has an embedded video which we recommend watching in full.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146716042 to help our team pull up your information.
Leo
Wet clothing no matter what
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want dry clothing this is not for you. 4 hours to dry a basic LIGHTWEIGHT comforter. 2 hours to dry clothing (minimum) The smart sense is a joke. Put a wet load in and it will dry for 5 min and turn off. You have to use times dry even then this machine sucks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Joeb,
We want to ensure you have the best experience with your dryer. Let us assist you with this.
For bedspreads and comforters, these items require repositioning in the drum to ensure even drying
For assistance with your dryer cycles that stop too soon and take a lot of time, click the link below. Please check the bullets "Dryer cycle ends too quickly" and "Dryer cycle takes too long". Kindly complete the steps, check the embedded links, and watch the entire video.
Clothes are not dry after using a Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146984298) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Heck no!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I have the washer to this dryer and I love it so we decided to buy the dryer. We set it up an fit never had heat. I guess the heat element was bad but that shouldn’t be the case with a brand new dryer. I am also a little bit salty because Best Buy’s customer service is awful. I had to speak to 11 different people in three days to get the dang dryer returned. I will never buy anything from Best Buy again unless it’s something small.
No, I would not recommend this to a friendsqueaking machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont understand the high reviews. My new one was squeaking and thanks BB replaced it for me. The second one is squeaking too. Its definitely not normal noise. I understand dryers are supposed to be loud. Each time if I push the machine or adjust the leg, the pattern of squeaking noise will change. I am not sure if I will call BB to return. I totally lose the confidence to Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Xwli,
We understand that we all want a quiet dryer.
A squeaking noise usually happens when the dryer load is too heavy.
You can check the Samsung link below to determine the closest sound so you can do the correct troubleshooting steps.
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145132975), which will help our team pull up your information.
^Rainly
Don't buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good don't dry clothes. it takes too long dry clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how frustrating it is to deal with a dryer taking too long to dry clothes, Keith22. Let us help.
Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options. We recommend checking these resources and watching the attached video guide from start to finish.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
We've also included a guide about properly loading the dryer for reference.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146723909) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working washing machine and dryer. I love how the dryer can feel of the clothes are dry it’ll either shorten the time or prolonge it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Ronnie,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience that the dryer takes longer to dry clothes. We will surely notate this feedback for better products in the future.
I highly recommend visiting these links for a basic troubleshooting guide to resolve the inconvenience:
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE45T3200W/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144349749
Thank you for choosing Samsung. Have a great day.
-Trisha-
Dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer looks nice but is garbage! Lasted less than 2 years. Samsung parts were outrageously priced to even attempt to have it repaired. Motor burnt out after only 1 year and 8 months from purchase date. Would not recommend any Samsung appliances.
No, I would not recommend this to a friend