Customer Ratings & Reviews
- Model:
- DVE45T3200W
- SKU:
- 11619510
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
damage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the dryer with damage. When it's working, something is having a lot of friction and making a lot of noise.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We aim to provide a hassle-free experience when using your dryer. Let us assist you.
Here is a link with information about dryer noise and why they happen. Browse the guide and select the sound that is similar to what your dryer creates. Please watch the video included.
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you need more assistance on the friction that the dryer is doing, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148722416) to help our team pull up your information.
Have a great day.
^Camille
Dryer runtimes are too long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer calculates the time needed automatically. Unfortunantly it is always too much run time. For example sheets were calculated at 50 minutes but bone dry after 25 minutes. No way to reprogram the system.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Leinad,
It seems that you are experiencing issues with your Samsung Dryer not turning off when the clothes are dry. I would like to offer some assistance that to make sure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143269756. We are sorry for any inconvenience this may have caused and welcome you to our fmaily. Thank you for choosing Samsung. ^Brad
Poor dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the dryer and so far I called twice to get it replaced. Dyer starts drying than it just end drying cycle saying is complete. But it never went more than 5 minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with how the dryer performs, Jrod. We're here to help.
Below is the link to troubleshoot the unit if the cycle ends quickly. The resource also has another resource about dryer error codes and a video to watch from start to finish.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
We have also provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147357835) to help our team pull up your information when you message us.
Thank you.
-Angelica
terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this product no stars i would! The drum started coming apart and was fraying my clothes. It has destroyed clothing, blankets, sheets. I have been dealing with samsung and their terrible customer service for over 2 months now. first they were going to repair it then that took a month and a half and i was informed they dont know when parts will be in so they cant repair it at this time. while it is still destroying my clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Dryer damaging your clothes and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143180150. We thank you for being a part of the Samsung family. ^Brad
SAMSUNG SUCKS!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy Samsung. One year and 2 months of use and its garbage!! No assistance in repairing, bought warranty they deny it. Expensive for NOTHING!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .CarolynS, we understand your frustration with the experience regarding your dryer. We want to discuss this experience further and determine what steps can be taken to assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148036331) to help our team pull up your information.
Have a great day.
^Camille
Great Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, quick and efficient!! The installation team was on time and friendly!
I would recommend this to a friendNot the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer turns off thinking the items inside are dry and they are not. When you restart the dryer it only runs for a few more minutes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having concerns with your Samsung Dryer not drying your clothes completely. I have some help information to provide you to make sure that you are getting the most from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Can't Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rating it a 1 star because I haven't been able to use it yet. The screws on the back to connect the power cord are so tight we cannot get them off even using an electric screwdriver. Now the screws are stripped and I'm not sure how we are going to get them off. Very frustrated. There is no reason for them to be so tight on here. Perhaps this is their way of trying to force you to pay for installation. I may just return it instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy
customer service department at P. (888) 237-8289
H.24 Hours a Day- Best buy, can either answer your question or transfer you to your local store to answer your specific concern.
Reference number:1144563124
^Ross
Best so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer and dryer and never regret anything about it. Best Christmas gift
I would recommend this to a friend3/21/2022 dryer purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine delivered to seems to have operational problems. Vibration an rotational noise coming from dryer operation
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it is vibrating and there is a rotational noise during operation. We do apologize for the inconvenience this has caused you. We are here to help you.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000979/ to guide you. It has a step by step instructions on what to do if your dryer is noisy.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ if your dryer is vibrating or shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144350868.
-Noraina
Bad quality, does not work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ ve been having issues with this Dryer since day one! Bought it in January 2023 still having troubles and its almost September 2023. I need an exchange. Does not dry, clothes are wet. Spending a lot in electricity
No, I would not recommend this to a friendGreat dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly and the cycles have the perfect timing.
I would recommend this to a friendDO NOT BUY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer I have ever purchased. Do not purchase without getting an extended warranty. I had my dryer for 17 months and it is no longer powering on. If you are looking for a good quality dryer this is not it. I'm so upset that I will never purchase another Samsung product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your Samsung Dryer is not powering on. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Samsung Dryer will not Turn on or Stay on": https://www.samsung.com/us/support/troubleshooting/TSG01001008/.
You may also refer to the user manual about "Troubleshooting Checkpoints" about the issue on your Samsung Dryer on page 42: https://downloadcenter.samsung.com/content/UM/202101/20210108110439001/DV3200T_DC68-03784N-03_EN_CFR_MES.pdf.
I also shared the link about the warranty information of your Samsung Dryer: https://www.samsung.com/us/support/service/warranty/DVE45T3200W/A3.
Your Samsung Dryer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) Year All Parts and Labor.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144729352
Have a great day.
Melardo
Poor Quality Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer broke after 15 months and the repair is expected to be half the cost. It would turn on, but wouldn’t spin. This is now my second Samsung product that has stopped working around the ~1 year mark (Q850A Soundbar was the other). Terrible quality products, stay away from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi joeshmoe.
Thank you for reaching out regarding your Samsung dryer not spinning. On behalf of Samsung, we apologize for the inconvenience this has caused you. Regarding your concern, to help you with the dryer not spinning, I suggest you check this link.
Samsung dryer turns on but doesn't start or spin.
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Also, to get the best results when you're doing laundry, you must consider the weight of each load you're washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items. Overloading your washing machine or dryer can reduce the cleaning performance and cause other issues with your appliances. Because of this, you'll want to ensure you're adding your clothing and other items in the best way possible. Please link below..
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144805521
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Modern Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer that warms up my clothes in a quick manner.
I would recommend this to a friendNot a good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry towels or even one quilt. Shuts off automatically and items are still not dry. Not a good buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nessa,
We know how important it is to have a reliable appliance at home. Let us help you with your dryer.
Here is a link for troubleshooting steps for your dryer that doesn't dry towels; kindly choose the one that matches, watch the video, and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Here is a link for your dryer that doesn't complete the cycle; kindly click the embedded words.
Samsung dryer will not turn off or stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147963017) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Buyer Beware
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DRYER WOULD NOT POWER OFF AFTER CYCLE. I HAD TO UNPLUG IT AFTER EVERY USE. THEN DRYER STARTED MAKING NOISES, ALL IN UNDER 2 YEARS FROM PURCHASE. NOT WORTH THE PURCHASE OR THE HASSLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Natashia,
We understand that an efficiently working dryer is one of the vital home appliances. Let us assist.
Here is a link with information on what to do when the dryer does not turn off.
Samsung dryer will not turn off or stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
Below is a link detailing the different sounds that a dryer can make. Browse the guide and select the noise your unit makes for troubleshooting steps. It also includes a video you can watch all the way through.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
For reference, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146152454) to help our team pull up your information when you message us.
Thank you.
-Angelica
Annoying chimes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 star simply for the chimes that you can't mute. Annoying
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChiP,
Thank you very much for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Dryer issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer was delivered, hooked up and started. the crew was asked about the smell and they said it was from being new. once they left we turned on the dryer to cycle and smoke started pouring out of the unit. we immediately called in a claim and have yet to get a response from anyone
No, I would not recommend this to a friendNo Worked Dyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used two dryers and they have not worked. And we need attendance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your dryer that is not working. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148034900) to help our team pull up your information when you message us.
Thank you.
-Ricardo