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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.5 out of 5 stars with 889 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 7.2 Cu. Ft. Electric Dryer with Sensor Dry, especially its drying performance, quiet operation, and ease of use. Many appreciate its large capacity and reasonable price. The main drawbacks mentioned are the absence of an interior light and some concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 889 reviews
  • Rated 5 out of 5 stars

    Good items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good items, good price, get it online, fast shippings,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son and it is just what he needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung is a winner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer so far. Replaced defective GE junk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer was not installed properly by your delivery/set-up team. Upon smelling a foul odor, we called the gas company and they came to our house immediately. They had to replace a fitting which was too small and caused a gas leak. This cost us $63.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very quiet dryer and dries clothes quickly. I would definitely recommend it to family and friends. Only wish it had a light inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt get the clothes completely dry the sensor is a little off

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AshleyR,

      We understand that dealing with a dryer not drying well can be frustrating. Let us help.

      The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      You may also check page 47 of the user manual for other recommended actions if the dryer dries unevenly.
      https://downloadcenter.samsung.com/content/UM/202307/20230703161742015/DC68-03784P-02_IB_DV3000A_EN_R_230703.pdf

      Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147390726) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Great until it wasnt

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and it worked great until it didn’t. It just died and it’s not even two yrs old yet. I shouldn’t be dealing with this on such a new dryer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery/Customer Svc Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience until delivery. Not once but twice. Speaking to persons when calling was a JOKE. After going into store and speaking directly to someone who understood and finally got it corrected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it hard to get clothes out of dryer due to the position of the door. Also, because the top of the dryer slants down, things I normally store on the top fall off due to the vibration during the drying cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there John, congratulations on your new Samsung Dryer and thank you for posting your review. We understand your limitations with this machine. This way we can think of you when designing our new products. We thank you for choosing Samsung for you home cleaning needs. ^Brad Samsung

  • Cons mentioned:
    Interior light

    Rated 2 out of 5 stars

    Not a good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes take forever to dry, censors are not accurate and still damp when removed from dryer. There is no light in dryer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an okay job but I have to dry my clothes twice because they are never fully dry on the first cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlyssaA, we are here to help improve the dryer's drying performance.

      To help you understand why your clothes dryer is taking longer to dry your clothes, we've included a link below. Just click on the embedded words and watch the full video.

      Dryer takes too long to dry
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145968856) to help our team pull up your information.

      Have a great day

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Ely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is perfect in all it’s feature, except at the end of each wash, there are particles on the clothes. Which normally are eliminated in the dryer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Darix,
      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      and we do apologize for any trouble this may have caused you. To help you with your concerns let me share with you some links about particles on the clothes with the Samsung dryer.
      Clean your Samsung dryerhttps://www.samsung.com/us/support/answer/ANS00050526/
      Cycles, settings, and features on your Samsung dryer
      https://www.samsung.com/us/support/answer/ANS00051022/


      For further assistance, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      - Reference ticket number: 1144296460

      ^Ross Samsung

  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer but best buy employee recommended this dryer after I told.them I needed 110v and it says on website 110v. But when getting installed the technician says wasn't 110v

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. So many settings and features. Dries fast and pretty quiet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sudden Heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item site unseen. I should have gone into the store to look at it before buying it. I would not have paid what I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Love this dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dryer for the price. Dries evenly and quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 years and one month ago. The heating element is already out. Reached out to support, and they told me to bring it up to the store... I asked how I was supposed to do that, and support said, "We are remote how will we fix your hairdryer." Insane how subpar quality has gotten. Washer and dryers used to last at least a decade, reliably. Barely two years in and I'm already having trouble.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and it works great. Haven’t had any issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works good, very spacious. Please let people know that it doesn't come with cord when they are ordering it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine for the price, at the budget end. All the good features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Filou,
      I would like to congratulate you on your new Samsung Dryer and appreciate you taking the time out of your day to post a review on our product. We are excited to be your choice for your laundry needs.
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung