Customer Ratings & Reviews
- Model:
- DVE41A3000W
- |
- SKU:
- 6447516
Customer reviews
Rating 4.5 out of 5 stars with 889 reviews
(889 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 7.2 Cu. Ft. Electric Dryer with Sensor Dry, especially its drying performance, quiet operation, and ease of use. Many appreciate its large capacity and reasonable price. The main drawbacks mentioned are the absence of an interior light and some concerns about the door design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good items
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good items, good price, get it online, fast shippings,
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son and it is just what he needed.
I would recommend this to a friendRated 5 out of 5 stars
samsung is a winner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Dryer so far. Replaced defective GE junk.
I would recommend this to a friendRated 3 out of 5 stars
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was not installed properly by your delivery/set-up team. Upon smelling a foul odor, we called the gas company and they came to our house immediately. They had to replace a fitting which was too small and caused a gas leak. This cost us $63.
No, I would not recommend this to a friend- Cons mentioned:Interior light
Rated 4 out of 5 stars
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very quiet dryer and dries clothes quickly. I would definitely recommend it to family and friends. Only wish it had a light inside.
I would recommend this to a friend Rated 3 out of 5 stars
Samsung Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt get the clothes completely dry the sensor is a little off
I would recommend this to a friendBrand response from Samsung
Posted .Hello AshleyR,
We understand that dealing with a dryer not drying well can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 47 of the user manual for other recommended actions if the dryer dries unevenly.
https://downloadcenter.samsung.com/content/UM/202307/20230703161742015/DC68-03784P-02_IB_DV3000A_EN_R_230703.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147390726) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 3 out of 5 stars
Great until it wasnt
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and it worked great until it didn’t. It just died and it’s not even two yrs old yet. I shouldn’t be dealing with this on such a new dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your convenience while doing the laundry matters to us, SaraG. We want you to utilize your dryer to its maximum potential.
When your dryer doesn't power on, the panel doesn't light up, or the dryer loses power and turns off without warning, it could be something as simple as a tripped breaker or loose power cord.
You may refer to these links:
Samsung dryer will not turn on or stay on: https://www.samsung.com/us/support/troubleshooting/TSG01001008/
How to reset your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00087942/
The below link is the user manual for your model. Turn the page 44 (The dryer does not work) for reference: https://downloadcenter.samsung.com/content/UM/202102/20210219065903586/DV3000A_SEM_DC68-03784P-00_EN_CFR_MES.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145711566, to help our team pull up your information.
Have a great day.
Melardo
Rated 3 out of 5 stars
Delivery/Customer Svc Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience until delivery. Not once but twice. Speaking to persons when calling was a JOKE. After going into store and speaking directly to someone who understood and finally got it corrected.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for your review, and we are glad to hear that your experience with your delivery was already corrected.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144916931), which will help our team pull up your information.
Have a great day.
Melardo
Rated 3 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it hard to get clothes out of dryer due to the position of the door. Also, because the top of the dryer slants down, things I normally store on the top fall off due to the vibration during the drying cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there John, congratulations on your new Samsung Dryer and thank you for posting your review. We understand your limitations with this machine. This way we can think of you when designing our new products. We thank you for choosing Samsung for you home cleaning needs. ^Brad
- Cons mentioned:Interior light
Rated 2 out of 5 stars
Not a good dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes take forever to dry, censors are not accurate and still damp when removed from dryer. There is no light in dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having issues with your dryer as it takes too long to dry, censors are not accurate, and clothes are still damp when removed from the dryer. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you. Just click on "Dryer cycle takes too long" to help you resolve the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00080262/ to know what is the best laundry load size for your Samsung dryer and washing machine.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144348840.
-Noraina
Rated 3 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does an okay job but I have to dry my clothes twice because they are never fully dry on the first cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlyssaA, we are here to help improve the dryer's drying performance.
To help you understand why your clothes dryer is taking longer to dry your clothes, we've included a link below. Just click on the embedded words and watch the full video.
Dryer takes too long to dry
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145968856) to help our team pull up your information.
Have a great day
^Camille
Rated 3 out of 5 stars
Ely
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is perfect in all it’s feature, except at the end of each wash, there are particles on the clothes. Which normally are eliminated in the dryer.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Darix,
Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
and we do apologize for any trouble this may have caused you. To help you with your concerns let me share with you some links about particles on the clothes with the Samsung dryer.
Clean your Samsung dryerhttps://www.samsung.com/us/support/answer/ANS00050526/
Cycles, settings, and features on your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00051022/
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144296460
^Ross
Rated 3 out of 5 stars
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer but best buy employee recommended this dryer after I told.them I needed 110v and it says on website 110v. But when getting installed the technician says wasn't 110v
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. So many settings and features. Dries fast and pretty quiet
I would recommend this to a friend Rated 3 out of 5 stars
Sudden Heat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item site unseen. I should have gone into the store to look at it before buying it. I would not have paid what I paid for it.
I would recommend this to a friend- Pros mentioned:Dryer performance
Rated 5 out of 5 stars
Love this dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect dryer for the price. Dries evenly and quickly.
I would recommend this to a friend Rated 1 out of 5 stars
Do not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 years and one month ago. The heating element is already out. Reached out to support, and they told me to bring it up to the store... I asked how I was supposed to do that, and support said, "We are remote how will we fix your hairdryer." Insane how subpar quality has gotten. Washer and dryers used to last at least a decade, reliably. Barely two years in and I'm already having trouble.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rachel,
We want to inquire more about what transpires with the dryer and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and it works great. Haven’t had any issues
I would recommend this to a friend Rated 3 out of 5 stars
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works good, very spacious. Please let people know that it doesn't come with cord when they are ordering it.
I would recommend this to a friendRated 2 out of 5 stars
Good machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good machine for the price, at the budget end. All the good features.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Filou,
I would like to congratulate you on your new Samsung Dryer and appreciate you taking the time out of your day to post a review on our product. We are excited to be your choice for your laundry needs.
We welcome you to our family and thank you for choosing Samsung. ^Brad












