Customer Ratings & Reviews
- Model:
- DVE41A3000W
- SKU:
- 6447516
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 7.2 Cu. Ft. Electric Dryer with Sensor Dry, especially its drying performance, quiet operation, and ease of use. Many appreciate its large capacity and reasonable price. The main drawbacks mentioned are the absence of an interior light and some concerns about the door design.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quality expected of a Samsung. Things come out wrinkled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ozzie1911!
Thank you for your review. We apologize if clothes come out wrinkled after a cycle that was less than ideal and it does not meet your expectations. We are always here to help.
This dryer model has a wrinkle prevent that provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce wrinkling. Press and hold Time for 3 seconds to activate this feature. The load is dry and can be removed anytime during the Wrinkle Prevent cycle.
It also has a wrinkle release cycle that will l release wrinkles from clean, dry, and only slightly wrinkled items, such as clothes from a crowded closet, suitcase, or items that have been in the
dryer too long after the cycle has ended. You can use WRINKLE RELEASE with any temperature selection.
If in case using those cycles and clothes are still wrinkled, we recommend:
1. Small loads of 1 to 4 items work best.
2. Load fewer items. Load similar-type items.
3. Take out the items immediately after drying is complete.
Here is a link about "Cycles, Settings, and Features on your Samsung Dryer": https://www.samsung.com/us/support/answer/ANS00051022/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144853422), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. But the customer service is horrible.
I would recommend this to a friend This dryer sucks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t last very long, if I didn’t register it for geek squad to fix it I would’ve had to buy a new one a long time ago…I recommend do not buy it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This is not the experience we want for our customers. To better assist you with this issue, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Broken 1 month after warranty expry
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After normal use, our dryer broke 13 months after it was delivered, a month after the warranty expired. It was never great to begin with. It was never very efficient (uses a lot of electricity and dries clothes slowly) and every time it on you have to reset the controls. Low quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how convenient it is to have a good working dryer in our home. Let us help you.
We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146828311, which will help our team pull up your information.
^Rainly
- Pros mentioned:Dryer performance
Bad decision
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good dryer when it works. Purchase it 15 months ago and it no longer heats. Of course, the warranty is 12 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for getting in touch about your dryer, JoeW.
If your dryer operates incorrectly, I highly suggest checking the model's user manual link below on pages 44-47.
I also shared a Samsung link below related to the drying issues.
Clothes are not dry after using the dryer: https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Here's a video link: https://www.youtube.com/watch?v=LibK_OLFH4Q
Cycles, settings, and features of the dryer: https://www.samsung.com/us/support/answer/ANS00051022/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145162009), which will help our team pull up your information.
^Rainly
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not an attractive looking Samsung unit for sure. It has been working ok thus far.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator and thank you for taking the time to post your review. We are very appreciative to understand what are customers are looking for in there products. We are glad to be your choice for your laundry needs. we welcome you to our family and thank you for choosing Samsung. ^Brad
Does Not come with connections/cords!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.read the fine prints you have to buy the connections separately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Devin.
Thank you for taking the time to leave this review. We understand you had concerns regarding the dryer's power cord.
Regarding your concern, your dryer has an optional cord with an equipment-grounding conductor
and a grounding plug. This cord is sold separately.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144943374) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Got it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What was available at the time we needed a dryer for our new house.
I would recommend this to a friendJUNK !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. Stay away from Samsung dryers. I have Samsung phones, TV and tablets. Samsung stick to what you know best, not dryers. Within a matter of minutes of installation black smoke was billowing out the front, we quickly shut it down and exchanged the machine, however the replacement did the same thing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand the urgency of this review. Let's get you assisted immediately.
We highly recommend turning off the dryer and requesting a service from our Support Center using the link below.
The Samsung dryer smokes or smells:
https://www.samsung.com/us/support/troubleshooting/TSG01000971/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147512679, to help our team pull up your information.
Have a great day!
^Chrystel
Nice compact dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little on the smaller side but i love the features!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Tasha, I would like to congratulate you on your new Samsung Dryer and thank you for taking the time to post a review. I am glad to see that you are enjoying your new product and we would like to welcome you to our family. Thank you for choosing Samsung. ^Brad
Dumpsters
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When this was delivered it was dropped on the back porch even though someone was in the house. Before leaving, the delivery truck "dumped" an old Tv on the front yard and left. The neighbors witnessed this and we need someone to come back and get it. This was very sneaky and dishonest since they thought no one was home. This occurred on June 24th at the delivery address listed in New Jersey. This Samsung electric dryer was purchased as a wedding gift and this is how they were treated.
No, I would not recommend this to a friendVERY DISSAPOINTED!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service and product! The "open-box" product was supposed to have "cosmetic" damage that doesn't affect performance, but the actual frame is bent and the drum rubs loudly on the outside wall. You can actually see the wall moving!!! Best Buy did not inspect this "open-box" at all. Tried calling Geek Squad and the only help is that they will pick it up and refund me or make me pay the difference for a new one. They didn't even offer to meet half way! I am now waiting on a supervisor to call me back in the next 24-48 hours. I can't believe after all these years and this many purchases this is the service and products they offer. VERY DISSAPOINTED!
No, I would not recommend this to a friendBroke down in less than a year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down in less than a year. Bought the Geek Squad Protection Plan and they push my problem off to Samsung. So I had to talk to a nice man that spoke English so broken you could only understand a few words here and there. If you ask me, pick a different brand and a different store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James,
We are here to assist with what transpires with your Samsung dryer.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145779571, to help our team pull up your information.
Have a great day.
Melardo
COMPLAINT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dryer for 1yr & 5 months(THE WARRANTY OF COURSE WAS FOR 1YR)- the motor has gone out on it already.. I had someone to come out and look at it - they estimated that to replace the motor it will cost me 0ver $400.. BAD SITUATION - I’ve already paid over $1000 for this dryer and a washer……
No, I would not recommend this to a friendHunk of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst dryer I have ever owned in my entire life. My previous dryer, which had a broken heat coil, worked better in tumble dry settings than this hunk of junk. The “sensor” dry doesn’t even function properly and it shuts off after a few minutes of being on with the clothes inside still being soaked. I feel cheated by both companies. Thanks for nothing!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Alec, I see you are having concerns with your Samsung dryer not providing you with the ideal results. I would like to offer some guides to help ensure you are getting the ideal performance out of your new dryer. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you have any more concerns please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749170. We thank you for joining the Samsung family. ^Brad
Not too happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer was fine at first but less than 2 years old and it stopped working. It will power on but won't tumble. For almost $700.00, I think it should last longer than that.
No, I would not recommend this to a friendcondensation problem in the vent line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular model causes condensation inside. My vents are completely dry and no leak coming from anywhere. I live in FL so the condensation is is not an issue. I was using another Samsung model and never had anything like this. It took me slightly more than two weeks to understand that the for some reason the dries causes this issue, and unfortunately missed the return period of two weeks. I would not recommend this model. I wonder if there is anybody having a similar problem with this model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Matt,
I see that you are having some concerns with your Samsung Dryer and would like to offer some assistance. I have some helpful information that will be sure to narrow the issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01109103/
We welcome you to our family and thank you for choosing Samsung. ^Brad
Don’t walk, run away from this dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year later and it is broken already. I purchased the geek squad protection and this is the worst headache of my life. You have to wait a week for an appointment and then they come out and not fix the issue and close the ticket. This is the worst dryer I ever had. If I could give it 0 stars, I would.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tada,
Thank you for bringing this to our attention. You are a valued client of Samsung, and your experience matters to us.
We like to inquire further about the issue with your Samsung dryer.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144925212 and it will help our team pull up your information.
Thank you for choosing Samsung and have a great day!
^Rainly
Dryer sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this zero stars really, it’s horrible. It takes literally 2 hours to dry a small load. At first I thought it took so long because the loads were too big. Now it can’t be returned. I WILL NEVER BUY SAMSUNG AGAIN! the washer damages clothes and the dryer won’t dry. What a waste of money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having issues with your dryer as it takes 2 hours to dry a small load and doesn't dry properly. We are saddened to hear that your washing machine damages clothes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer cycle takes too long" and "Dryer is not hot enough" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
If your laundry is stained or damaged after using your Samsung washing machine, you may refer to this link https://www.samsung.com/us/support/troubleshooting/TSG01108628/ to guide you on the issue.
I also recommend you check this link https://www.samsung.com/us/support/answer/ANS00080262/ to learn the best laundry load size for your Samsung washing machine and dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144446798.
-Noraina
I DO NOT recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer sucks. Had it for a year and a half. It completely went out. Supposedly it was a heating coil. Also, seems to be something wrong with the moisture sensor and panel. The “check filter” light and the “cooling” lights never go out when the dryer is on. Geek squad “fixed” it with another coil. But the panel problem and moisture sensor problems remain. I truly regret this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for keeping us posted, JustMeh! Let's help you rectify your dryer by following the details below.
An icon is showing on the Samsung dryer. Check under the 4th picture for more details:
https://www.samsung.com/us/support/troubleshooting/TSG01109062/
This video will help you clean the Lint filter:
https://www.youtube.com/watch?v=T5En60U_Uao
You may also watch our youtube video for the moisture sensor:
https://www.youtube.com/watch?v=lwWeL5JYNNo
For additional reference, kindly check out this information about the control panel:
https://www.samsung.com/us/support/troubleshooting/TSG01001992/
How to reset your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00087942/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145216817, to help our team pull up your information.
Have a great day.
^Chrystel