Customer Ratings & Reviews
- Model:
- DVE41A3000W
- SKU:
- 6447516
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 7.2 Cu. Ft. Electric Dryer with Sensor Dry, especially its drying performance, quiet operation, and ease of use. Many appreciate its large capacity and reasonable price. The main drawbacks mentioned are the absence of an interior light and some concerns about the door design.
This summary was generated by AI based on customer reviews.
Big capacity, poor spin
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great capacity but if balanced loads are hard for it. Maybe because the size is so big, the loads are easy to get off center and on spinning it bangs into itself. It has a function that tries to fix the balancing but doesn’t work so well. Takes a lot of time to fix because the lid locks, manually rebalance, then five minutes to see where the balance is bad and try again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dave,
Thank you for sharing your review of the experience on your dryer.
To get the best results when you're doing laundry, it's important to consider the weight of each load that you're washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items.
Here is a link to "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
I also shared this video about "How to operate your Samsung washer and dryer": https://www.youtube.com/watch?v=pR-J0PWocN0
You may also refer to this link about "Samsung dryer is vibrating or shaking": https://www.samsung.com/us/support/troubleshooting/TSG01109143/
For reference, I shared this link about:
Samsung dryer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01000979/
What noises your dryer makes and why: https://www.youtube.com/watch?v=86vxZamgYwQ&ab_channel=SamsungCare
Understanding noises and error codes on your Samsung dryer: https://www.youtube.com/watch?v=O-spYqpi2-s
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145277109), which will help our team pull up your information.
Have a great day.
Melardo
So Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited when I purchased this dryer because it matched my samsung washer. But for some reason the dryer would not get hot to dry my clothes so I had exchange it for another model dryer. I would say buy at your own risk with this dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made my purchase May 2021. Washer arrived as expected. It has been 18 months as of today with no issues.
I would recommend this to a friendSamsung junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted two years. Motor dead. Anyone need scrap dryer parts. I duly swear to never buy a samsung appliance again. Oh the $1400 samsung washer was scrap also. Horrible experiences.
No, I would not recommend this to a friend- Cons mentioned:Door
Door does not close properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door does not close properly and therefore take ever to dry or even worst stops the cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI Sabine! Thank you for taking the time to leave your feedback. We are sorry to hear that your unit is not drying properly due to the door not working properly. at this time we would like to communicate further to see what the next steps would be to rectify the concern. We can be reached via any of the following using ticket number:
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
using ticket number: 1143920644
Thank you for choosing Samsung.^Nic
Garbage.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died on 13th month. Luckily I bought the 5 year warranty b/c new appliances are garbage. Downside is you only get one replacement with the warranty, then you have to buy a new warranty. They replaced the unit instead of fixing it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kevy,
We appreciate your insights about the Samsung dryer.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
^Rainly
Disappointed!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. After having the dryer for a little over a year the heating element broke last night. My whirlpool dryer before this one never went out and I had it over 12 years. I should've bought another whirlpool.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChasityB,
Thank you for leaving us a review of your overall experience with your Samsung dryer. We'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
For the money there is better out there.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average overall. Takes a while to dry. For the money there is better out there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello jonesbro, we certainly understand where you are coming from. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144136880) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Open box product was not a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought used product it was making lot of noises. Had to return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ibrahim,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Last appliance from Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is about the delivery and installation. Best Buy sent the worst appliance installers we have ever encountered. They were sloppy and rushed and left the dryer door facing the wrong way.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144651782
^Camille
Doesn’t heat! On 3rd dryer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace our previous 10 year old Samsung. Delivered and set up but never heated during cycle so clothes never dried. Replaced FINALLY 2 weeks later and that one did the same thing within one week! So we have our 3rd one coming this week and hope it works. THIS IS RIDICULOUS!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MCSteele,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it's not heating during the cycle. We are sorry to hear that the replacement is still not working. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer has no heat at all" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVE41A3000W/A3 for the warranty coverage of your dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number 1144602447.
-Noraina
Stick with GE or Maytag old school names
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought item on sale unfortunately it didn't last long
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand that dealing with issues like this can be challenging, especially when you're relying on your dryer to function properly. We would appreciate the opportunity to speak with you directly to gather more information about your dryer and discuss the steps we can take to assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147666168) to help our team pull up your information.
Have a great day.
^Camille
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much noisy than I expected, I don’t recommend it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see you are having some concerns with your Samsung Dryer. I know how frustrating a loud dryer can be. I would like to offer some helpful tips to ensure you are getting the best performance out of your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If your concerns persist please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749635. We thank you for choosing Samsung and being a part of our family. ^Brad
Don't buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this little over a year and it broke already. No power, it doesn't turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that dealing with a dryer not turning on, Kate. Let us assist.
Here is a link to troubleshoot the dryer not turning on.
Samsung dryer loses power or won't turn on:
https://www.samsung.com/us/support/troubleshoot/TSG10000730/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147297754) to help our team pull up your information when you message us.
Thank you.
-Angelica
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes over 80 minutes to dry towels. Much too long.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there xxxx, I see that you have some concerns with your Samsung Dryer taking to long to dry your clothes and understand that is a nuisance. I would like to offer some assistance to ensure you are getting the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143429451. We welcome you to our Samsung family. ^Brad
Bad Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible dryer and samsung service. Don't buy this junk. Samsung no help! I am returning this dryer.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend buying this spent 1100 on washer and dryer together don’t come with a hose for the washer doesn’t come with a power cord for the dryer. Could have bought a cheaper one that included hoes and power cord.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI there! Thank you for taking the time to bring this matter to our attention. • At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly (1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143957909
Thank you for choosing Samsung. ^Nic
No title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guy was supposed to install it and they didn’t also they were supposed to call me 30 minutes before and they called 10 minutes and hassled me on the phone and almost left dryer in my driveway
I would recommend this to a friendTerrible Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. After 2 months of moderate use dryer no longer turns on and already having to make a service call. HORRIBLRE decision to buy this model!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jasn, I see that you are experiencing issues with your Samsung Dryer not turning on ands completely understand how upsetting this can be. I am glad to see that you are headed in the right direction for a repair from one of our Certified Samsung Technicians. If you need any assistance, we would love to assist via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143341283. We thank you for being a part of our Samsung family. ^Brad
Don't Purchase this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this, it never dry's well and it's very difficult to get them out to fix it.
No, I would not recommend this to a friend