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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.5 out of 5 stars with 889 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the 7.2 Cu. Ft. Electric Dryer with Sensor Dry, especially its drying performance, quiet operation, and ease of use. Many appreciate its large capacity and reasonable price. The main drawbacks mentioned are the absence of an interior light and some concerns about the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 889 reviews
  • Rated 1 out of 5 stars

    5/10 recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works good but after a month I already Need a replacement part. Thankfully Samsung 1 year warranty covers the issue. I just Hope this doesn’t happen again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsungwasher, I realize you are experiencing problems with your Samsung Dryer and am glad to see that you are already headed in the right direction for a speedy repair. I know this can be irritating but we are here to help. If you need any assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143550236. We thank you for Samsung in your home. ^Brad Samsung

  • Rated 1 out of 5 stars

    Infuriating

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst dryer K ever bought. Power and start button does not work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Loviekittie, I understand you have some concerns with your new Samsung Dryer. I know how frustrating it can be when your unit is not performing properly and would like to offer some assistance to resolve your concerns. Please see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001992/
      If you have any more concerns, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143984810. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Machine was advertised being 120v when it fact it was 240v . Meaning it cannot be used in my apartment.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DC0512,


      Thank you for bringing this to our attention. We are saddened to hear about your experience with the Electric Dryer regarding its exact voltage. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. I verified that this unit is rated from 120 to 240 volts.


      For more details regarding the voltage of the unit, please click this link on Pages 19-21:
      https://downloadcenter.samsung.com/content/UM/202102/20210219065903586/DV3000A_SEM_DC68-03784P-00_EN_CFR_MES.pdf


      You may also check the specs of the unit for reference:
      https://www.samsung.com/us/home-appliances/dryers/electric/7-2-cu-ft-electric-dryer-with-sensor-dry-and-8-drying-cycles-in-white-dve41a3000w-a3/#specs



      Should you need assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144753432

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    broke

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had a year and already not working. this product is not a good one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We appreciate you sending us your review. We would like to learn more about your dryer and make things right. If you don’t mind contacting us via the following option at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working out a solution.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145019316) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.


      ^^Ross Samsung

  • Rated 1 out of 5 stars

    malfunction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a week it stopped working after it was installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like this machine I am exchanging it for a samsing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your honest review of our Samsung Home appliance, AmyL. Here at Samsung, we intend to provide the best and most efficient home appliances. We would like to hear more about this please get in touch using the following details.

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145348135) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 1 out of 5 stars

    Takes hours to dry

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to dry. Worst dryer I have ever had. DO NOT BUY THIS

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dawn,

      Thank you for bringing this to our attention. We apologize for the inconvenience since the dryer takes too long to dry clothes.

      Sensor Dry automatically senses the moisture in the load and shuts the dryer off when the selected dryness level has reached. The drying time can change according to the type and amount of laundry.

      I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should you need support in the future, please don't hesitate to reach us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Once you contact us, you can provide this reference number 1144897699.

      Thank you for choosing Samsung and have a great day!

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Afraid of fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is only 2 months old. Last night there was a rattling sound and a smell of burning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy states that product does not come with necessary equipment to be able to use product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Small

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much too small. Does not have a light. I will return this dryer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down only having it for 10 days. Shocked this happened.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsungdryer, I realize that you are experiencing issues with your Samsung Dryer not working properly and know that this is not ideal timing. I want to make sure that you have a great experience with our product. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143619781. We would like to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Setting the bar for how a dryer should be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is by far one of the best dryer’s I have ever had the pleasure of using. I tend to wear either dress shirts for work, or old band t-shirts when lounging. Both of these require a delicate dry to ensure that they are not shrinking or being damaged throughout the drying cycle. The dryer not only provides multiple presets to help me dial in the setting, but I have confidence that I am not over-drying my clothes with the Samsung sensor dry feature. The dryer is very large and fully dried my comforter without the need for multiple cycles, and even when tackling a heavy/large load, this thing is also impressively quiet! My wife really enjoys the fact that there is a lint filter indicator, as she is very forgetful and it always ends up being my job to clean out the filter. While small, it’s a nice feature set to have to friendly remind her. Additionally for our specific set up we had to reverse the door on our dryer, and while this is another niche thing, I am so thankful that we were able to tailor the dryer to our specific home setup with fare ease and not have to rely on a professional installer. Samsung has really elevated the laundry experience by providing the most user friendly and eco friendly setup. Both my wife and I can dial in our specific settings needed for the clothes, but can also just ‘set it and forget it’ knowing that Samsung has provided tech to ensure the protection and longevity of the clothes. Our clothes come out cleaner and fresher than before, and despite numerous washes on newer clothes, they still look just as bright as the day we bought them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    lemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads needs to go thru twice to be dryed completely

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I hear you have some issues with getting dry clothes from your Samsung Dryer and know this can be very irritating. I want to offer some help to make sure you are only receive the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143416388. We welcome you to our family and thank you for choosing Samsung for your laundry needs. ^Brad Samsung

  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Fantastic dryer for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's new electric dryer is fantastic. Simple operation, yet it gets the job done. It has eight different drying options to cover every drying need for my family. Sensor dry is my favorite feature as it detects moisture, and stops operations at perfect temperature. I know some people prefers clothes completely dry at hot temperature; this is not for them. This feature itself deserves for 5 stars for me as all my previous drying experience was never really perfect every time. Another point I have to make is its noise level; it is greatly improved from my older dryer, and now I could only hear some operational sound; I would not call it noise anymore. Load capacity wise, it is large enough for my family; And to my knowledge, it is similar to most of other brand new dryers. In other words, it's not a decision making factor at all. Fantastic appliance. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 1 out of 5 stars

    DON’T BUY THIS MODEL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO INSIDE LIGHT SORRY I PURCHASED THIS ITEM IT NEVER STATED NO LIGHT POOR PRODUCT

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Dryer performance

    Rated 5 out of 5 stars

    not too shabby...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, our dryer is located in a very interesting spot so being able to choose which way we wanted the door opening was amazing. We are a big family so the 8 preset drying cycles works very well for our family. The sensor dry technology optimizes our drying time and saves us money on our energy bill. The sensor dry has saved some of our smaller blankets. Our old dryer would occasionally “burn” and damage some of our blankets due to too much heat, but with the sensor dry it does not happen anymore. Because of this, we pretty much use the normal dry setting of the sensor dry. It has been a money saver for our blankets. My wife also loves that there is a lint filter indicator that reminds us when to change the lint filter. This dryer is huge…7.2 cubic feet capacity allows us to dry even more towels at once and we need less loads to do them all. I would highly recommend this dryer to everybody.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance
    Cons mentioned:
    Interior light

    Rated 3 out of 5 stars

    Donna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it makes at the end of the cycle is too long! It’s really ridiculous! I can’t fugure out how to turn the sound off. The lint catcher is so narrow it’s hard to get your hand in it to clean. I didn’t think not having a light would be a issue….but it is. It’s like a dark tunnel in there. But, it does a good job of drying clothes…so far. Only had it a month.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Brilliant Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a lint draw that goes deeply down into the drier! My first impressions are that is does a great job at drying! But my favorite option has to be the lint draw, as you can see in the picture this one dives deeper than the traditional lint draw! It also has a feature letting you know when it's time to clean out the filter also! This is especially handy to keep your drier in tip top shape! Besides those amazing options it has many features commonly found on a drier including wrinkle releaser and a damp dry feature! The door on the front is large and allows you to stuff many clothes into the large drum! It's also nice that you have the option to change the way the door opens with relative ease (left or right)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and works really well. We love how easy it is to use and it’s affordable too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Samsung Electric Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Dryer easy to use and quite. Delivery Guys were awesome too. Thank you Best Buy

    I would recommend this to a friend