Customer Ratings & Reviews
- Model:
- DVE41A3000W
- SKU:
- 6447516
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 7.2 Cu. Ft. Electric Dryer with Sensor Dry, especially its drying performance, quiet operation, and ease of use. Many appreciate its large capacity and reasonable price. The main drawbacks mentioned are the absence of an interior light and some concerns about the door design.
This summary was generated by AI based on customer reviews.
DRY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how to make the finish buzzer louder. That's the only complaint.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good items, does the job and looks nice. So far so good
I would recommend this to a friendAnnoying chime!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine dryer but INCREDIBLY annoying chime when dryer finishes and no, you cannot turn it off! It goes on for a full 30 seconds. What we’re they thinking?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for your review. We apologize that your experience with the dryer was less than ideal. We appreciate all concerns that help us understand how to make our products more convenient for our customers.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144882021 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Repairs cost as much as a brand new dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Paid full price, nearly $600 with installation kit, etc and did not even last 15 months. Died as soon as the warranty was up and costs as much to repair as a brand new open box buy. I will never buy a Samsung appliance again.
No, I would not recommend this to a friendDon't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Bought this and 3 years later the dryer took a crap! Also, clothes took forever to dry when the dryerwas working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EdwardV, we understand the frustration if your dryer takes time to dry. Allow us to help.
Below is a link to help if your dryer takes time to dry. Please click on the embedded words.
Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147681064) to help our team pull up your information.
Have a great day.
^Camille
3 years is all it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 3 years and the suspension rods are already shot. The parts cost almost as much as the washer. I never overloaded or put heavy stuff in. Smh. Worst purchase ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NicoleL,
We understand your disappointment about what transpires with the dryer.
We suggest contacting us via the options below to speak with a live representative should you decide to proceed with the part replacement.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer I have ever purchased. Do not purchase without getting an extended warranty. I had my dryer for 17 months and it is no longer powering on. If you are looking for a good dryer this is not it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Scking38,
Thank you for bringing this to our attention. We sincerely apologize about the issue you're getting with your Electric dryer, as it is not powering on. I know how frustrating it can be when appliances aren't fully functional, and this is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.
Kindly check out this link for Troubleshooting steps when your Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
How to fix a dryer that won't start:
https://www.youtube.com/watch?v=78lJFJkU7hI
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE41A3000W/A3
One (1) Year All Parts and Labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144764521
Thank you for choosing Samsung. Have a great day!
^Chrystel
Don't buy this dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this dryer. One year and one week after want to inspired in the first year $39 repair. A month later $400 repair. In both cases starter parts followed by motor burnout.
No, I would not recommend this to a friendUnhappy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this dryer 8/10/2021 11/1/2021 dryer stopped working I am so... unhappy with this product, I also have a washing machine that stopped working 2 weeks after purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there UNHAPPYCUSTOMER, I understand you are having issues with your new Samsung Dryer and I know how frustrating that can be. I would like to help you resolve your concerns, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144019088. We thank you for being a part of our growing Samsung family. ^Brad