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Customer Ratings & Reviews

$679.99
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Customer reviews

Rating 4.4 out of 5 stars with 519 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the overall and drying performance of the 7.2 Cu. Ft. Gas Dryer with Sensor Dry. Many appreciate its quiet operation, large capacity, and ease of use. However, some customers have expressed concerns about the absence of interior lighting and the performance of the sensor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 519 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer works very well and controls are easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Does my family’s laundry perfect every time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine very efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I would say that it is the best dryer we have owned yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer / Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy unit when is extremely well. Very happy. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , great brand have peace of mind, realy quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer & dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price!! Delivery was also fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samantha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to use! Haven’t had any issues! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer he dries my cloths really quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so in love with my new washer and dryer!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Gas Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gas dryer, Love it !! I'm glad I made the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do purchase this excellent machine. You will not be sorry!!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dryer samsung working good and works great

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Dryer dries heavy loads in under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer hold a lot of clothes, super recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Better then expected. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good delivery, on time, professional services. friendly customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will only purchase from Best Buy from now on!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in store! Easy to get help. Delivery men were gracious and helpful quickly set up dryer for propane. Love the dryer but wish it had a light inside. I will purchase everything from BEST BUY from now on. 4 stars because I have to drive 25 miles to nearest store!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give negative stars if i can. Stay away from Samsung dryers and definitely dont buy one from best buy. I purchased one in feb.and paid for installation. I called 4 days after purchase and let them know tbe dryer takes 4 to 5 times if restarting tge dryer to dry the othes all the way. Ive tried different cycles different size loads and the same thing. When i called best buy to ket them know the issues and told them the first lady was nice and said ok we can exchange it for another dryer when i told her i dont want another samsung (since all its doing is running up my bill) she said ok to decide what dryer i would like ti replace it with and they would have a note to call me back in 24 hours to put in the exchange. 24 hours later no call back. I called them back days later and i got a rude unhelpful man. Fast foward called back again and now im told i have to return through samsung since the time has passed 15 days of purchase. I will NOT but from best buy anymore and i would not recommend them or this dryer to anyone. Now im out money and will have high gas bills just to use it. Very disappointed with the customer service of best buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ElizabethU,

      We don't want you to have this experience with your dryer. Let us provide the assistance you need.

      We’ve included a link to assist you with your dryer, which may take multiple cycles to dry your clothes. Please select the option that best describes your experience. Click on the embedded text to view additional details and watch the complete video, if available.

      Clothes are not dry after using the Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148650915) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy settings. Powerful and pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Replacement Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is OK but I don't feel I've used it enough to give an accurate review. There is a learning curve for me that I've not mastered yet, so for now, I can only say it functions OK.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Dhb2, I appreciate you taking the time to share your feedback on your new Samsung Dryer. I am happy to hear you are liking the unit so far. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung