Customer Ratings & Reviews
- Model:
- DVG45T3200W
- SKU:
- 6416172
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall and drying performance of the 7.2 Cu. Ft. Gas Dryer with Sensor Dry. Many appreciate its quiet operation, large capacity, and ease of use. However, some customers have expressed concerns about the absence of interior lighting and the performance of the sensor.
This summary was generated by AI based on customer reviews.
Good value and reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working well and easy to install. Seems like great value for the price.
I would recommend this to a friendNice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dryer for the most part. It could get hotter
I would recommend this to a friendNon existent installation and not so dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for installation service. The guy says gas wasn’t turned on so didn’t install. They really shouldn’t offer that service if one must have everything lined up and ready before they would bother to do the installation. As to the dryer itself, I did a full load of whites, normal dry didn’t dry it. I had to add some 30 Min for it to dry completely. Other loads also don’t feel like they are completely dry. Not sure if I am not using the right setting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are here to help ease your frustrations on your dryer. I am including a link to a troubleshooting guide to support your concerns on the clothes not getting dry (https://bit.ly/3rFLNsS). If you still need further assistance after completing the troubleshooting steps, please feel free to reach out to us on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143135203) to help us pull up your information. Thank you for choosing Samsung. ^Lena
Great dryer!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a set with the matching Samsung Washer. Tenant loves the set. Delivery and setup from Best Buy was very easy
I would recommend this to a friendDryer that drys
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drys and clothes don’t wrinkle! I also love the lint trap. It’s something I would never have thought of but this one has a cover that collects up all the lint, it’s easy to clean and that exhaust doesn’t get full of lint. A well thought out dryer
I would recommend this to a friendMissing basic features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing Features: 1) Beware: this has no interior drum light. A dozen features I don't need but no light inside the tumbler. Geez. Had I realized this, I never would have bought it. 2) Cannot turn off or turn down the volume on the sound it plays when it finishes a load, so no running the dryer at night time. The door is reversible, but during the purchase/installation process there is no opportunity to specify which way you need it to open.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Clee,
We understand your disappointment for not having the features that you are looking for in a dryer. Let us help.
Here is a link to the user manual; kindly go to 32-34 for a guide on how to switch the dryer door.
User manual.
https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147826430) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with the products (washer & dryer). Just wish the dryer had a louder sound when its done (so I could hear it upstairs).
I would recommend this to a friendAmazing!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing. I love the sensor feature and that it stops when the items are dry, which may be shorter than the allotted time. Best purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there CrazyChris, I would like to say congratulations on your new Samsung Washer and it is so good to hear that you love your machine. We welcome you to our family and thank you for allowing us to be your trusted brand. ^Brad
Water Sensor? I hardly know her
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water sensor can be finicky if a large amount of items are inside so I would recommend timed dry when doing large blankets.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Matt,
We want to know more about what occurred with your Samsung dryer and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
New Samsung Dryer not working well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a 10 year old Samsung dryer that was failing with this one. The new dryer does not dry properly. Extra drying time is required to get our laundry dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to provide you with a hassle-free experience while using your dryer, eray0141. Let us help you.
We suggest referring to the resources below to address your dryer's performance. Please click the link and hyperlinks for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147595882, to help our team pull up your information when you message us.
Have a great day.
-John
Samsung gas dryer 7.2 cu.ft. with sensor dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the samsung 7.2 cu. ft. gas dryer with sensor dry for about 1 month. It dries the clothes quickly and works great so far!
I would recommend this to a friend- Pros mentioned:Overall performance
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a great experience with it. I would recommend this to whoever is looking for better washer.
I would recommend this to a friendBrand response from Samsung
Posted .Your personal recommendation says it all! Thank you very much for sharing your experience. Your honest feedback helps Samsung grow. ^Lena
????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TOO SOON TO TELL THE QUALITY . I WILL LET YOU KNOW IN A ANOTHER YEAR OR SO. THE PREVIOUS WHIRLPOOL LASTED 16 YEARS.
I would recommend this to a friendEfficient & easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's quiet and allows me to dry larger loads of laundry. It warms up quick & drys in a timely manner.
I would recommend this to a friendWorks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Not the best looking appliance, but it does the job.
I would recommend this to a friendOpen box Gas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 7.2 cu ft front load gas dryer was a fantastic open box item that we were needing as our old one just died that we bought from Best Buy 13 years ago.
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Excellent choice for the price! Two thumbs up
I would recommend this to a friendNice Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine. Might be batter looking of you have the glass door to match the washer. Warning chimes are annoying. I need to figure out how to turn them off.
I would recommend this to a friendwed not dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my dryer is a little disappointing because a large lod don't always dry completely. .you have to dry them again. .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that dealing with a dryer not drying completely can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 45 of the user manual for other recommended actions if the dryer dries unevenly.
https://downloadcenter.samsung.com/content/UM/202307/20230703161618935/DC68-03784N-05_IB_DV3200T_EN_R_230703.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148182911) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Not sure if mine is defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and best buy did an awesome job installing it hassle free. However my dryer is not drying my clothes fully. Put a load of towels on high heat and extra dry setting they were still wet after like an 80 minutes. I'm not sure if my dryer is messed up or if its normal with these dryers. Not sure if best buy can troubleshoot it for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with your Samsung Dryer. I have some information to provide that will show you how to get the very best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad