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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $859.99

Customer reviews

Rating 4.4 out of 5 stars with 513 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the 7.2 Cu. Ft. Gas Dryer with Sensor Dry's overall performance, drying speed, quiet operation, and large capacity. Many appreciate its ease of use and the fact that clothes emerge relatively wrinkle-free. However, some customers wish it had interior lighting, and a few have experienced issues with the sensor's accuracy in determining when clothes are dry. The lack of additional features was also noted by a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 513 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dryer for the most part. It could get hotter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I like this much better than the front loading because the front loading ones have a bad smell after a couple of washes this Machine work so much better to me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY *READ*

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, how have any of you rated this high? 1:20 for a medium load of towels on high. Nice/casual clothes 1:20 on medium heat, and the worst the lint trap is open faced towards the tubing chute, in other words, even if you clean it every dry (which I do, sometimes half way through new towels or clothes) lint slips through that can start fires. I've never had a trap that doesn't enclose it , and as long as you don't ignore it, your system stays safe. DO NOT PURCHASE THIS PIECE OF CRAP. Oh and my gas bill skyrocketed because of how long it takes to dry items!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I can definitely understand how that can be frustrating and would like to help get this resolved for you as best as we can. I have attached a link to a troubleshooting guide for your concerns on your dryer not getting the laundry dry (https://bit.ly/3z5cFr). If the issue persists or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144007683) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Dryer that drys

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys and clothes don’t wrinkle! I also love the lint trap. It’s something I would never have thought of but this one has a cover that collects up all the lint, it’s easy to clean and that exhaust doesn’t get full of lint. A well thought out dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a set with the matching Samsung Washer. Tenant loves the set. Delivery and setup from Best Buy was very easy

    I would recommend this to a friend
  • Cons mentioned:
    Sensor performance

    Rated 1 out of 5 stars

    Don’t put yourself through the suffering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this zero stars if I could. The sensor has no idea when the clothes are dry or even close to dry and it shuts the dryer off leaving you with very damp clothes. I tried every combination of cycles and the only thing that would work was the times dry set to 60 min. It won’t let you set it for more than 60 min so if that’s not enough time you need to go out and start it all over again. I disliked this dryer so much I sent it back and got a different one even though it meant I didn’t have the matching set any more. Do yourself a favor and skip this one. Pretty to look at and that’s about it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Excellent choice for the price! Two thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. I love the sensor feature and that it stops when the items are dry, which may be shorter than the allotted time. Best purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there CrazyChris, I would like to say congratulations on your new Samsung Washer and it is so good to hear that you love your machine. We welcome you to our family and thank you for allowing us to be your trusted brand. ^Brad Samsung

  • Rated 3 out of 5 stars

    Non existent installation and not so dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for installation service. The guy says gas wasn’t turned on so didn’t install. They really shouldn’t offer that service if one must have everything lined up and ready before they would bother to do the installation. As to the dryer itself, I did a full load of whites, normal dry didn’t dry it. I had to add some 30 Min for it to dry completely. Other loads also don’t feel like they are completely dry. Not sure if I am not using the right setting.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are here to help ease your frustrations on your dryer. I am including a link to a troubleshooting guide to support your concerns on the clothes not getting dry (https://bit.ly/3rFLNsS). If you still need further assistance after completing the troubleshooting steps, please feel free to reach out to us on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143135203) to help us pull up your information. Thank you for choosing Samsung. ^Lena Samsung

  • Rated 5 out of 5 stars

    Samsung gas dryer 7.2 cu.ft. with sensor dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the samsung 7.2 cu. ft. gas dryer with sensor dry for about 1 month. It dries the clothes quickly and works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet and allows me to dry larger loads of laundry. It warms up quick & drys in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the products (washer & dryer). Just wish the dryer had a louder sound when its done (so I could hear it upstairs).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Not the best looking appliance, but it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOO SOON TO TELL THE QUALITY . I WILL LET YOU KNOW IN A ANOTHER YEAR OR SO. THE PREVIOUS WHIRLPOOL LASTED 16 YEARS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a great experience with it. I would recommend this to whoever is looking for better washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your personal recommendation says it all! Thank you very much for sharing your experience. Your honest feedback helps Samsung grow. ^Lena Samsung

  • Rated 5 out of 5 stars

    Open box Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 7.2 cu ft front load gas dryer was a fantastic open box item that we were needing as our old one just died that we bought from Best Buy 13 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Might be batter looking of you have the glass door to match the washer. Warning chimes are annoying. I need to figure out how to turn them off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Y

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 15 year old front loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very big and deep dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my gas dryer it’s deep and big enough to fit my comforters and the lint tray is easy to clean. I love the music it plays at the end cycle when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I made this purchase! I wish I could figure out how to turn the sound off at the end of the drying cycle!!

    I would recommend this to a friend