Customer Ratings & Reviews
- Model:
- DVG45T3200W
- |
- SKU:
- 6416172
Customer reviews
Rating 4.4 out of 5 stars with 519 reviews
(519 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall and drying performance of the 7.2 Cu. Ft. Gas Dryer with Sensor Dry. Many appreciate its quiet operation, large capacity, and ease of use. However, some customers have expressed concerns about the absence of interior lighting and the performance of the sensor.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying performance, Noise level
Rated 5 out of 5 stars
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seems like a very effective dryer. It is quick quiet and does the job.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Just what we needed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and set up was easy. The controls are simple.
I would recommend this to a friend Rated 5 out of 5 stars
Dryer delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was professional and courteous. They were available for questions and answers.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Amazing wash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it. Crispy white all Featured and adjustment. It’s quite!
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
SAMSUNG is amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer it has worked great since we started using it. Lots of capacity.
I would recommend this to a friend Rated 5 out of 5 stars
Prompt install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and installed with zero issues. Haul away was very helpful too.
I would recommend this to a friendRated 5 out of 5 stars
Love my washer and dryer set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say I had the best customer service at Best Buy finding a washer and dryer set was hard. Getting customer service at other places seem tough but at Best Buy employees were eager to help us answered all our questions and if they didn’t know they would go find the answer. The price was in our budget. most of all the delivery service was easy and came in earlier than expected.
I would recommend this to a friend- Pros mentioned:Drying performance
Rated 5 out of 5 stars
good dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the dryer quickly dry the all of my things love the heavy duy mood
I would recommend this to a friend - Cons mentioned:Sensor performance
Rated 4 out of 5 stars
Samsung drinter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer has been great. The sensor does leave the clothes a little damp, I usually have to run things through a second time.
I would recommend this to a friend - Pros mentioned:Drying performance
Rated 4 out of 5 stars
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer, take less time to dry my clothes and towels, we all know how hard it is to dry towels
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is highly recommend works great I couldn’t be happier.
I would recommend this to a friend Rated 5 out of 5 stars
Big!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really big, works great! Good quality, no complaints.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Dependable and conserve energy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great and conserve energy. Very dependable. Highly recommended.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
New home appliances
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge inside washes great the perfect investment for my new home.
I would recommend this to a friend - Cons mentioned:Interior lighting
Rated 5 out of 5 stars
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good wish it had a light inside but everything else is good after one month
I would recommend this to a friend Rated 4 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, we usually get Samsung products because they are reliable
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy a Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine was nothing but trouble. It did not work from the first minute had to be replaced and then it shredded my towels not a very good machine at all. And all the clothes were shopping and wet at the end of the cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GayleC,
We acknowledge what you went through with your clothes. We're set to assist in finding solutions.
Below is a link to help with your clothes from being shredded. Please scroll down to "Clothes are torn, ripped, or shredded" for steps and check the embedded words for more details.
Laundry is stained or damaged after using the Samsung washing machine
https://www.samsung.com/us/support/troubleshoot/TSG10007319/
Additionally, here are steps to help with clothes that are soaking wet after the cycle. Click on the embedded words and choose "No" under the "Did this resolve your issue?" to access the complete instructions.
Samsung washing machine spins poorly
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151995658) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Cons mentioned:Sensor performance
Rated 1 out of 5 stars
3 years use for $750?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 years, the drying sensor went out. Wouldn't dry at all. Called a tech, said it would almost be as much to fix as buy a new one. 3 years use for $750? I love Samsung but won't ever buy a dryer from them again. Going back to the tried and true washer/dryer makers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are happy to see you posting a review, Thomas.
If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.
I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Cycles, settings, and features on your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the troubleshooting guide on the model's user manual link below on pages 44-45.
https://downloadcenter.samsung.com/content/UM/202210/20221029012020047/DV3200T_DC68-03784N-05_EN_CFR_MES_R.pdf
You can also watch the video links below.
Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
https://www.youtube.com/watch?v=lwWeL5JYNNo
What to do if your Samsung dryer isn't heating or drying?
https://www.youtube.com/watch?v=LibK_OLFH4Q
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145676393, which will help our team pull up your information.
^Rainly
Rated 2 out of 5 stars
Think twice before buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer isn’t the best. Sometimes I have to dry my clothes multiple times because it doesn’t throughly dry clothes. I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want you to enjoy using the dryer. Allow us to help.
Below is a link to help you diagnose why your dryer is not hot enough. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146695146) to help our team pull up your information.
Have a great day.
^Camille















