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Customer Ratings & Reviews

Your price for this item is $247.49
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 491 reviews

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Rating by feature

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 7.4 Cu. Ft. 11-Cycle Gas Dryer with Steam for its quiet operation, large capacity, and ease of use. Many appreciate the dryer's performance, steam function, and the variety of settings available. Some users, however, experienced issues with the dryer's ability to fully dry clothes in a single cycle. A few customers reported problems with the electronic controls and lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 491 reviews
  • Rated 4 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband Really liked this dryer in the store however when we got it delivered is was very difficult to figure out, it was a big learning curve for my husband he almost returned it. But after watching some YouTube videos he learned how to adjust the settings and it works. What more can I say I needed a dryer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Takes forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for basic needs, but when washing bedding.... the companion washer took forever and then this dryer had to run FOUR CYCLES to get anywhere near dry. So frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Washes clothes, then drys them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clothes clean. Then gets them dry. Silly song

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with drying time. May have to call for service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Quiet Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little longer than my previous dryer to dry but I am still getting familiar with the settings. Nice looking machine and I also bought the Samsung Washer.. Overall I am satisfied with my purchase. I am tall so the higher top is nice to fold clothes on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DesertCoolBreeze, thank you very much for sharing your experience. Welcome to the Samsung family. ^Shifa Samsung

  • Rated 5 out of 5 stars

    EcoBoost Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer takes a little longer to dry then I would like, but its because the ECO Dry is turned on by default. You can turn it off but I have just left it on, no issues with drying at all, clothes come out perfect!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Can't argue with perfection! Thank you so much for the 5-stars, Gobez! Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well enough. It does however need to be manually set, to get cloths completely dry most of the time. The electronic system will turn dryer off when it thinks everything is dry. It matches the washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful update and improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer and dryer are excellent. Steam and refresh functions on dryer are terrific. I expect big water usage improvement from the new washer, also. Top loads rock! Wish I had known to request dryer door orientation,though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steam is a waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer, however, the “steam” functions are crap. Just get the next model down without steam, buy a spray water bottle, spray clothes you want to “steam” and put it on high for 20 minutes. That is all this dryer does with “steam”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at many options at Best Buy as well as Lowes and happy with decision to purchase these items at Best Buy. Good deal, rebate available, quick delivery and professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really like this dryer. Super quiet and really does a nice job getting the clothes dry. Still need to figure out some of the more advanced settings, but well worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far the Best dryer I've ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate.Extremely quiet!So quiet I sometimes forget I'm even drying anything until the cool little musical chime reminds me that my clothes are done.Definately Recommend this Dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product (2)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to sell this product too due to moving out of state, but it is will working effectively with the friend I sold them too. I’m a big fan of the front load so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the dryer but I don’t like that sometimes the clothes stays little damp and the dryer won’t keep drying it because it senses that’s it’s alredy dry so it turns off. Over all I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were low because it’s just a dryer. This dry does a lot and has many features. Specifically I thought that the steam feature was useless. I’m using all of the features all of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, very please with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product along with the washer, because I wanted a top loader machine. I must say, I am very please with the performance so far. I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have been a great dryer,but need manual to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer,price and customer service.only complaint is the manufacturer needs to put operation manual with dryer.had to download it and what a pain in the rear it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our purchase. As first time homeowners we wanted a set of washer and drier that provided quality without breaking the bank. This was perfect!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung strives to provide quality and economy, Marz! You made a perfect choice! Thank you for leaving a great review too! ^Mae Samsung

  • Rated 5 out of 5 stars

    Very informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every electronic device in my house is Samsung, so, when our dryer went down, it was a no brainer. This is the best dryer we've ever had. Works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty to look at and has lots of good functions. Best Buy didn't have a conversion kit from natural gas to propane. I had to find this online and install myself was a real pain.

    I would recommend this to a friend