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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 149 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the 7.4 Cu. Ft. 11-Cycle Steam Gas Dryer. They particularly appreciate its fast drying speed and large capacity, with many comments praising how quickly clothes dry and the ample space available. The sensor dry feature also receives positive feedback. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-149 of 149 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit almost five years and it's great. I do believe I had to call for maintenance once, for a minor issue. I also recommend the bestbuy maintenance plan which made the minor issue almost no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    7.4 Cu. Ft. 11-cycle Steam Gas Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to dry clothing. As for bedding covers. Well, kinda damp now and then. But I think that is my bad because I put some regular clothing in the mix...like jeans. Would suggest drying bedding by themselves. No major complaints. Works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it stops when clothes is dry even though it's at a timed drying. It also sings a tune to alert you when the clothes is ready.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Takes forever to dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace our 15 year old dryer. Unfortunately we are finding that the dryer takes forever to dry and on the "normal" settings (even on highest dry settings) requires multiple cycles to fully dry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer does not fully dry clothes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the worst dryer we ever had. The dryer is not heating well and costs us more time and energy trying to dry it. The problem with the temperature's inability to fully heat up started shortly after we the warranty expired. When the dryer can't fully dry our clothes, we are left to hang up some our clothes to dry. We also purchased a washer along with other appliances and decided NEVER to buy a Samsung appliance again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first washer and dryer purchase that my wife and I ever made. I've been using this dryer a few times a week for almost a year now and have us no issues. I really like Samsung products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    costly repairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in 2 years i had to replace parts that ost me the same as the dryer did. after 5 years it not heating. I am replacing it with a LG because its a lemon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful. Built to break

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 5 years before it died. I have had to replace almost every Samsung appliance I have purchased. I cannot recommend this at all. Look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another squeaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned for 3 months now. This is the second unit. Replaced first because of a annoying metal scraping sound. 2nd unit did not do it at first, but started after a month or so. Seems to be a design flaw. I would not recommend.

    No, I would not recommend this to a friend