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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 227 reviews

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  • Quality

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the large capacity, quiet operation, and fast drying times as significant advantages. The steam feature is also praised for wrinkle reduction and ease of use. While some users have reported issues with the heating element, the overall feedback highlights the dryer's positive attributes. Many appreciate the dryer's size and ability to handle large loads effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 227 reviews
  • Rated 4 out of 5 stars

    dries well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like the song that plays at the end of the cycle - too long and unneccessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, efficient, I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a great deal so really can't complain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, its a good dryer for the clearance price I paid, due to a dent on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, gets my clothes dryed in one cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wow this unit is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all LG products in my kitchen. This microwave makes cooking worry free.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hi Dom8182, I'm not sure whether it's a Samsung Microwave or Electric Dryer you were intending to review, but glad it's working for you!
      - Ms. SamsungMsSamsung

  • Rated 5 out of 5 stars

    Good dryer...still getting use to all the buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this dryer!! I like it. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large stainless steel tub, great price and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and great value for the money and good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer to replace a noisy LG steam dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the last model on display to match my washer. Unfortunately, it has not been working great. It runs forever and never stops. It only does stop when you open the door. I strongly believe that my experience is not representative of the other models.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hi BusyBes,

      Have you checked to see if the Wrinkle Prevent option is turned on? Wrinkle Prevent provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce wrinkling. If this option was turned on without you knowing, it may appear that the Dryer just won't stop running. You can turn Wrinkle Prevent on or off by pressing the button on the control panel.

      If this doesn't resolve the issue for you, I would suggest contacting Best Buy or Samsung for assistance determining whether service is necessary.

      Thank you!
      Ms. Samsung MsSamsung

  • Rated 3 out of 5 stars

    many oiptins useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wrinkle removal option is useless - it gets the clothes so wet it takes an hour for them to dry none of the sensor options allow drying at low temperature otherwise OK

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 10 months, then started leaking. 5 service visits and still not resolved! Save your money and spend on a different brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good combo set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal and love this washer dryer set. Some of the settings require using dryer setting multiple times and not drying however

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great dryer first 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dryer and the matching washer and 2 weeks after we bought it the dryer broke. It is under Warranty with Samsung but after waiting 2 days for a call back we were told that it will take at least a week to get parts in and then they will set up a time. So now we have a broken brand new dryer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two service calls on this Dryer since purchasing in 2014. I've almost paid for it twice. Samsung charges you a service call fee just to come out - even if the problem isn't fixed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year the drum pulley broke, $200 repair then it stopped heating, nothing would dry. Cheaply built, disappointed by Samsung

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heating element

    Rated 4 out of 5 stars

    Too many pre-set cycles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drier works well. I thought the pre-set cycles would be great, but there are almost too many and the heat settings cannot be adjusted to my preference, i.e. delicate only lets you dry on extra low, but I prefer low. There are no sensor/pre-set setting for just low heat, so I have to use a manual setting and use a timer. The dryer shelf for drying tennis shoes was also a little difficult to install. A little annoyed by those things, but otherwise a good dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good dryer. The reversible door comes in handy when you have a small laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Compliments the washer perfectly. Doing laundry is faster than before. The dryer is very quiet and has tons of features, including steam options and the drying rack!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just hope you never have to fix this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer itself is a nice dryer. Good features like all the other reviewers pointed out. Just hope you never need it repaired. Ours is just over a year old, with moderate use, stopped shutting off. Called repair service. The motherboard has to be replaced. Guess what? Been waiting over a month and the dryer still isn't fixed. Why? Have to order part from Korea and wait until they make it, then send it! Told by repair guy he waited over 2 months for part for another dryer like this. I will never buy this brand product again.

    No, I would not recommend this to a friend
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