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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 142 reviews

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire this dryer's quiet operation and fast drying times, frequently praising its numerous cycles, including a steam refresh option. The large capacity is also a plus for many users, while some appreciate its affordable price. However, a small number of customers reported issues with the dryer's heating element.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-142 of 142 reviews
  • Rated 1 out of 5 stars

    Manufacture Defect - Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung dryers are notorious for this factory defect. Your dryer will begin sounding like a pair of boots are inside. A little investigation will reveal a one inch crack (which will eventually migrate) along the rear factory weld. Understandably, the warranty is 12 months...however this is a manufacturing/design defect! Samsung coustomer service is abysmal. Fix it yourself easily for $250 in parts or, pay a tech $400.Too high either way for factory flaw! Samsung is aware of this problem and refuses to provide a new drum...even at a reasonable price. BOTTOM LINE: The drum should last the life of a dryer. BEWARE SAMSUNG!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a single Dad of two, they spend half of their time with me.... Just under 3 years and the dryer won't run.....no telling how much this is going to cost. And this is the first time I've ever had a problem with a dryer before. This is the most I've spent on a dryer too!! Dave

    No, I would not recommend this to a friend