Customer Ratings & Reviews
- Model:
- DV45H7000GW
- |
- SKU:
- 3747015
Customer reviews
Rating 4.5 out of 5 stars with 754 reviews
(754 customer reviews)Rating by feature
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers often highlight the 7.4 Cu. Ft. 9-Cycle Gas Dryer's excellent drying performance and quiet operation. Many appreciate its large capacity, suitable for drying bulky items like bedding, and find it easy to use. While most reviews are positive, some customers wish it included an interior light.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Terrible dryer and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After my gas dryer was installed there was a gas leak! The worst experience I've ever had.
No, I would not recommend this to a friendRated 2 out of 5 stars
Was disapointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed because I had to hire someone else to hook up to my gas line.
No, I would not recommend this to a friendRated 1 out of 5 stars
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer are not suitable for a family. Yes, it may have a large tub, however, it does not clean at all. So beware. The top loader does not agitate the cloths enough, in order to break down the soap and/or dirt. Good luck.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello JimBestBuy, we understand your frustration with this dryer. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Toll-free calling: 1-800-SAMSUNG
2. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3. Facebook Messenger:  http://m.me/samsungsupport
4. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
^Michelle
Rated 1 out of 5 stars
Awful!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap!I have had this dryer for a year and half and has already broke! ANNNNDD they dont even sell replacement parts for it anymore! Ridiculous! Don't Buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out to me, jenn. We definitely want all of our customers to enjoy their appliances, and to have many years of use. Sharing your experience will certainly help us to continue improving our products and customer experiences. I would love to talk with you further. Please reach out to me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, or call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), and reference ticket #1138661954. Thanks! ^Mae
Rated 1 out of 5 stars
sensor drying doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.none of the 'sensor' selections work. bedding shuts off within 2 minutes, others within 1 minute. still working on exchange w/Best Buy for another model. not happy with washer, either. condensation with every wash.
No, I would not recommend this to a friendRated 1 out of 5 stars
It sticks out in front of the "matching" washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks out in front of the supposedly "matching" washer and is also lower than the washer. Moreover, it is too light weight and bounces around a LOT! Thumbs down on this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer had to be returned as it was not heating! This was a defect from the manufacturer!
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't actually dry clothes
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take several tries to get clothes dry. 3-4 hours average
No, I would not recommend this to a friendRated 1 out of 5 stars
Not knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected my dryer using a range gas line causing a gas leak in my house
No, I would not recommend this to a friendRated 1 out of 5 stars
COMPLICATED .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TOO LONG TO GET DONE . HEAT IS NOT ENOUGH.SMALL LO
No, I would not recommend this to a friend- Pros mentioned:Drying performance, Overall performance
Rated 4 out of 5 stars
I would buy it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is simply great! Good dryer! I would encourage people to buy it
I would recommend this to a friend - Pros mentioned:Drying performance, Noise level
Rated 5 out of 5 stars
Quiet and efficient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job drying mixed loads without overdrying. Love the "Sanitize" cycle. It drys quickily and without as much nose as you'd expect.
I would recommend this to a friend - Pros mentioned:Drying performance
Rated 5 out of 5 stars
Great dryer !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer to go along with my new samsung washer. Clothes come out dry all the time and the wrinkle prevent actually works as long as you do not let them sit too long after it stops the clothes generally do not need to be ironed (jeans, t shirts ,etc; ) obviously formal clothing would still need to be ironed.
I would recommend this to a friend - Pros mentioned:Capacity, Drying performance
Rated 5 out of 5 stars
Efficient dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer after my old unit died. I love the large capacity this unit provides. I am able to dry large comforters with no problem. The moisture sensor works great. I no longer worry about my clothes being damp when the dryer finishes or heated for too long causing colors to slowly fade. Dryer has a lot of neat features, so take a minute to read the manual and familiarize yourself with the unit.
I would recommend this to a friend Rated 5 out of 5 stars
It will take years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes 7 years for this product. Only once that i have a problem for this. It have a weird sounds every time it spins and that’s why we decided to change it. But overall for this product it’s pretty good to have this.
I would recommend this to a friendRated 3 out of 5 stars
Cheap Lint Trap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible lint trap. It keeps breaking!! Very unhappy!! It has a flap that you lift open to get lint out of that area and it is made so cheap that it breaks after a few uses. It uses small tiny plastic pieces about the thickness of a toothpick or less and it just won't hold up to something that has to be opened and shut over and over again. It will never hold up. It's not rocket science to know that it isn't made to last. Samsung should create a new way of making this and give all customers who have one a new and improved version. The rest of the dryer seems pretty good, still now sure if it's drying sensor really works like it should as it takes a second round of drying for some things when it doesn't seem like it should. Don't understand companies that make a pretty good product and then use something so flimsy that you have to keep clean with every use. Not impressed!!!!
No, I would not recommend this to a friendRated 3 out of 5 stars
Gets the job done...but takes long to dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer has a tons of features/options and I like the moisture sensor feature, but seems like it takes a long time to dry clothes. Plays music when it finishes which I thought was a funny feature. I had an old maytag dryer that this replaced which was about 15yrs old. That old dryer would dry the clothes in half the time.
No, I would not recommend this to a friend- Pros mentioned:Drying performance
Rated 4 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes are dried efficiently. The moisture sensor is a nice feature.
I would recommend this to a friend Rated 5 out of 5 stars
Great Dryer!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this gas dryer to go with my washer. I loved both of them so much that I bought them for my parents when they needed a new one. Highly recommend.
I would recommend this to a friendRated 3 out of 5 stars
Not all bad, but not great either
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have now owned this dryer for a little over a year. At first it seemed to be a good, solid appliance. Now though I'm at the point that I'm considering buying a new one. The first issue happened about 2 months after purchase. The hinge pin on the "door" of the lint trap broke off. The door is plastic as is the rest of the trap and the pin is nothing more than a little nub that the door pivots on. Subjected to a lot of heat and many heat/cool cycles one of the pins broke off. The door can still be used and will stay in place, but it should have been built better. Every time the trap is removed you have to be sure the door doesn't fall of and into the exhaust of the dryer. Now the idler pulley for the belt that drives the drum is squeaking. I understand that mechanical failures occur, but considering the sad state of affairs that is our matching washing machine, I'm not surprised. Just like with our washer, I can't believe I'm considering buying new appliances after just over a year (and it won't be Samsung if I do).
No, I would not recommend this to a friend







