Customer Ratings & Reviews
- Model:
- DVE52M8650W
- SKU:
- 5712054
Rating by feature
- Ease of Use
Rating 4.5 out of 5 stars
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the large capacity, excellent drying performance, and quiet operation of this 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry. Many appreciate its ease of use and the added benefit of the steam feature. Positive feedback also highlights the dryer's efficiency and the numerous features it offers. Overall, the customer reviews are overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Its forever to dry.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought with this dryer being bigger than my last it would dry quicker. No it takes twice as long as the programed settings. This set is a waste of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with drying performance. I have all the answer for you to get the very best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Don’t buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy a Samsung, my dryer rattles like crazy and takes forever to dry a load of clothes. You have to always turn of “eco dry” and manually set it to extra dry and then you still have to do another couple of minutes after it finishes. Samsung care said I should clean the sensors with alcohol wipes but literally this was after using it for a week so I’m not sure how dirty the sensors could have been. Just don’t buy Samsung appliance they are good a screens but every appliance professional will tell you stay clear of them wish I would have done more research
No, I would not recommend this to a friendNot even two years old and it’s rusted inside
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not even 2 years old. Was deliver Nov 2018 and my washer is rusted on the inside. The lock is broke. And I get 4 different error codes and it leaks from the bottom. Most times it won’t finish a cycle and the clothes are left wet inside the drum. I will never buy another Samsung. I’m very disappointed and would recommend no one buy this. Their CS is horrid. They don’t care about their customers just the money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI Breny123x! I'd be happy to discuss your situation in more detail with you to determine what options we may be able to provide. If you'd like to contact me, please reference ticket number 1142432044. I can be reached through either of the following: Facebook Messenger: http://m.me/samsungsupport;
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Jecca
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer but this dryer just hasn’t performed like it should for the price and hype. I have to run the dryer twice to get clothes dry sometimes the sensor always leaves wet clothes so then I have to run it on time dry to make sure it’s done then things get over dry and static is nuts :( let down
No, I would not recommend this to a friendToo Deep. Too Dirty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After one wash, there was dirt in the bottom of the tub. After the second and third washes, same thing. I purchased the matching dryer which left my clothes damp to wet after a 1-hour heavy duty cycle. They were returned. Incidentally, unless you're 5' 10" or taller, you'll need a step stool to reach the bottom of the washer tub. O
No, I would not recommend this to a friendTakes a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It eventually does the job. Sometimes have to run a second cycle. Not impressed.
No, I would not recommend this to a friendDoes not dry clothes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I had returned this but being a busy single mom my timeframe passed me by. Wow this thing takes forever to dry! Do not buy it!!! I have to run it 1.5 hours just to dry 10 shirts. My power bill is up due to my dryer that just flat out sucks. :-/
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having issues with getting the best performance from your Samsung Dryer. I have some information to provide you with the best practice for the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Dryer taking long and still not dry after a long c
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer taking long and still not dry after a long cycle
No, I would not recommend this to a friendDont Buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought in 2020 during pandemic. The motherboard went out in 2022 and of couse it was out if warranty!!!! It is crap!!!
No, I would not recommend this to a friendTakes forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dryer. I have spent 4 hours trying to dry one full load of clothes and have tried to use all different settings. The capacity size means nothing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Whitney! Thanks for reaching out to us! It can be frustrating to pull damp clothing from the dryer. I want to help with this by giving you this link: https://bit.ly/2Qd2D0B, to troubleshooting steps on what to do when your clothes are not dry. If that doesn't do the trick, you can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, or call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), and reference ticket #1138730796, thanks! ^Mae
Warning
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just shy of 2 yrs and it started smoking. If we did not unplug or have walked away after hitting start, there could have been a house fire.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jgid, I realize you have an alarming situation with your Samsung Dryer smoking and know that can make you feel. I would like to offer some helpful assistance to ensure on the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000971/
If you are still having issues, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143550137. We thank you for being a part of our Samsung family. ^Brad
Not recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer just got delivery to us a year ago today and when I started washing clothes today it is making a loud noise when it starts to wash and during the wash cycles.
No, I would not recommend this to a friendbuyer beware....do not buy anything from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy from best buy.My order got lost without a email or anything then replacement took a extra week
No, I would not recommend this to a friendDryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hole in drum after 3 years. Warrant ended two months ago. Will cost more to replace drum then buy a newone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dryer. You can locate a service center in your area via our website Service Locator. See link below:
https://www.samsung.com/us/support/service/locations/
Thank you for choosing Samsung. ^Brad
Backordered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been waiting for months to receive it... keeps getting pushed back...
No, I would not recommend this to a friendThe worst wash machine and dryer I have ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks quite as useless Best Buy gave me the worst wash machine and dryer I have ever own
No, I would not recommend this to a friendDryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I have ever owned. It has been a lemon from the beginning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sandi. I understand how upsetting it is when expectations and results don't meet. I would love to speak with you further on this matter to see what we can do to turn your experience around. Please reach out to us via any of the following outlets and reference ticket number 1139389599.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
We look forward to hearing from you. ^Lo
- Pros mentioned:Capacity
Definitely recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big enough to dry your largest comforter, no more laundromat
I would recommend this to a friend *review after 2 years of owning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good dryer, and has many options. I do find myself using the time fry most of the time, because any of the other settings just don’t dry the clothes enough. Because of this I also downsize the washer load sizes so I’m not drying for hours, which is annoying because half the reason we bought this set is to wash more. I also feel like the lint trap could be designed to work better. But when it does what it should, it works effectively.
I would recommend this to a friendGreat washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase besides our house . Only thing is blankets need to be washed individually.
I would recommend this to a friend