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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 471 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 471 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    Owned for 1 month when reviewed.

    I love it I will purchase my 80inch tv next the worker was very nice an helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung did it again.

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    Posted .
    Owned for 1 month when reviewed.

    Samsung makes consistently good products. Washers and dryers are no exception to their product line. Doing laundry is now a snap! ❤ it!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad to hear you're happy, TechQueen1! We appreciate your loyalty, and we're glad to have you as part of the Samsung family. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love!

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    Posted .
    Owned for 3 weeks when reviewed.

    Absolutely in love in love with my washer and dryer set. I love doing laundry now! For a family of 5 I get laundry done a lot faster compared to my old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    Owned for 1 month when reviewed.

    Product quality is excellent, delivery was fast and on time. Way to go Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung product

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    Posted .
    Owned for 1 month when reviewed.

    Best purchase ever! Highly recommended! I Love the black color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brushed black Electric dryer

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    Posted .
    Owned for 3 weeks when reviewed.

    This dryer does what it's supposed to do, it dries your clothes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged

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    Posted .

    After over a 2 month wait it arrived damaged. I mentioned this on another rating and nothing has come of it. Both sides are dented from a forklift likely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drying cycles, Ease of use

    Rated 5 out of 5 stars

    A huge fan of Samsung

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    Posted .
    Owned for 3 weeks when reviewed.

    Very easy to use, the buttons are very tactile and the knob's setting points are very good. Dries clothes with many different settings and should last way longer than what we need it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quiet

    Rated 5 out of 5 stars

    Seems great

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    Posted .
    Owned for 3 weeks when reviewed.

    So far works good. Pretty quiet and great design. I only had it for a week so lets see how far Samsung got with their appliances

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drying cycles

    Rated 5 out of 5 stars

    Best Bang for your buck

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    Posted .

    Geek squad came to my house and set it up very fast! Sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Drying cycles

    Rated 5 out of 5 stars

    Great buy!

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    Posted .

    Housewarming gift from my mother- love my washer and dryer- delivery company was very professional and quick set up. Comes with a variety of settings on both washer/dryer-plays a tube to you know the cycle has ended. Although there was a lack of communication about the changing of initial delivery date.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted .
    Owned for 1 month when reviewed.

    Great dryer. Really love all the features, works well and like the style

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    Owned for less than 1 week when reviewed.

    I love my Samsung dryer it’s user friendly and does the job

    I would recommend this to a friend
  • Cons mentioned:
    Sensor

    Rated 3 out of 5 stars

    It's Okay!

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    Posted .
    Owned for 1 week when reviewed.

    Decent dryer. My major issue is the fact that you can't change the Temp setting when using the sensor settings.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Dryer and thank you for your review. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love

    Posted .

    Love my new set. Quieter, larger capacity and everything comes out nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good high capacity dryer.

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    Posted .
    Owned for 1 month when reviewed.

    It is a good dryer. The large capacity easily accommodates bedding and blankets. The various drying options allows this dryer to do the job on everything from clothes to linens. The Best Buy delivery team did a great job in carefully bringing the dryer into my house and connecting the dryer. They also tested the dryer to make sure it was properly operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    Owned for 3 weeks when reviewed.

    Really, really happy with this purchase. I purchased the washing machine part of the set about a year ago and when my dryer stopped working, I researched and was happy with the matching one. The interior space is great and the control knob as well as the settings are easy to use! I can dry a whole load of towels on the basic “more dry” setting in 51 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    Owned for 1 month when reviewed.

    Picked up this Dryer and matching washer on sale and had them delivered within 48hrs time; no issues at the moment and this dryer does very well even on Normal drying settings. It’s relatively quiet and was easy to setup, just a heads up this model does NOT come with a Power Cord, pick one up at HD or Lowe’s to match the specs of the Dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer so far

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    Posted .
    Owned for 1 month when reviewed.

    So far, nice dryer. Only takes one cycle to get clothes dry. Which is an improvement from my last Samsung dryer. Only compliant is door opens on the wrong side and you are suppose to be able to switch that. But, you need to have super strength to remove the bolts to do so. It will stay on the wrong side. Just hope it doesn’t break trying to get clothes in over the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set is now complete!

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    Posted .
    Owned for 3 weeks when reviewed.

    This completes my new washer and dryer set. The dryer has all the bells and whistles and works so well. The dryer lint catcher is a bit cumbersome to open up each time and takes a bit of getting used to.

    I would recommend this to a friend

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