Customer Ratings & Reviews
- Model:
- DVE45T3400W
- SKU:
- 6416170
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 7.4 Cu. Ft. Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. While some wish for an interior light and a more convenient door design, the positive feedback on drying performance and ease of use outweighs these minor concerns. Overall, customers find it to be a good value for the price.
This summary was generated by AI based on customer reviews.
My Black Beauty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, sexy and wonderful machine completes my Platinum Bay washing machine
I would recommend this to a friendLow drying capability for large loads
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low performing dryer. The bedding setting did not work well. Comforter was still damp in the middle after using that setting so had to add extra time. Not suitable for larger loads
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Krys00089, I understand you are having some concerns with your Samsung Dryer not drying your clothes properly. I would like to provide you with some helpful information to ensure the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.samsung.com/us/support/answer/ANS00047247/
If you need additional assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143621006. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
What a waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is terrible. My extremely old dryer worked much better. The only way to get anything dry is to put it on a timed setting for at least an hour. Sometimes you end up hanging certain clothing items, because the dryer simply will not work. Sensor dry is a joke and all these fancy features amount to nothing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mickey, we are sorry to hear that your dryer is not working as designed. You are a valued member of the Samsung family and we value your feedback. I am including a link to a helpful troubleshooting guide to support your concerns on the drying performance (https://bit.ly/3C4f9an). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143807031) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible dryer! Had it for 10 months and it quit working. First it smelled like burning plastic then it stopped heating. Repair guy replaced heating element and control board and still nothing!! He said to never buy Samsung appliances! Warranty is replacing it but I’ve been without a dryer for almost 2 months! Not happy!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Shelby,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having issues with your dryer as it smell like a burning plastic and then it stopped heating. We are sorry to hear that it's still not heating after replacing the heating element and the control board. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on Dryer has no heat at all.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVE45T3400V/A3 for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144602318.
-Noraina
Not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine when working, but stopped heating two weeks after install of brand new unit, then had to wait two weeks for repair technician to come out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for your review, and we apologize if the dryer stopped heating which was less than ideal. We are here to help.
Here is a link to "Clothes are not Dry after using Samsung Dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all.
I also shared this video about "What to do if your Samsung Dryer isn't Heating or Drying": https://www.youtube.com/watch?v=LibK_OLFH4Q.
You may also refer to this link about "The Best Laundry Load Size for your Samsung Washing Machine and Dryer": https://www.samsung.com/us/support/answer/ANS00080262/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144912225), which will help our team pull up your information.
Have a great day.
Melardo
Not the best dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works GREAT! The dryer on the other hand has not been working right since the day I got it. I cannot use any other settings except for time dry and it has to be set for 1 hour to ALMOST dry my clothes. The sensor drying settings don’t detect is my clothes are wet correctly. It just stops thinking my clothes are dry and they are very damp. Ugh very frustrating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Fbailey, I realize you are having some concerns with your Samsung Dryer and know how it feels to have an appliance not operating properly. I want to send you a helpful guide that will be sure to give you top of the line results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any help, you can reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143987343. We would like to give you a warm welcome to our Samsung family. ^Brad
Needs repair much to quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer worked fine up until a week ago. Currently less than 6 months out of warranty and is making a loud noise when spinning and is moving out of its location more than it used to. The 1 year warranty on this product shows a complete lack of trust in there own product. Maytag offers up to 5 years on there products. I probably will not own another samsung W/D combo again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Carlos,
I see you are needing assistance with your Samsung Dryer needing a repair and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143057181. We thank you for being a part of the Samsung family. ^Brad
