Customer Ratings & Reviews
- Model:
- DVE54R7200W
- SKU:
- 6357434
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the large capacity, ease of use, and quiet operation of this 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry. Many appreciate the dryer's performance, including its ability to quickly dry clothes and the helpful steam feature for wrinkle removal. Positive feedback also highlights the dryer's various settings and energy-saving options. The spacious drum size is frequently praised for accommodating larger items like comforters.
This summary was generated by AI based on customer reviews.
Great dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer dries quickly. Setup was easy and is easily leveled
I would recommend this to a friendgreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great item. I recommend getting it. Totally worth it
I would recommend this to a friendDoing this for the points
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just writing this so I can get more points for rewards.
I would recommend this to a friendAwesome dryer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase. Great quality!
I would recommend this to a friendDrying Time Is Considerably Longer Than Average Dr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this dryer matches the washing machine we purchased the time to dry a load of clothes is considerably longer than any other dryer we have owned
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I am providing this link (https://bit.ly/33NtDeZ) to you. It is actually steps for if your clothes are not getting dry, but the troubleshooting steps for the dryer taking a long time are the same. ^Jecca
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with the energy efficient amount of water that fills the tub, seems clothes still come out dirty, miss the agitator
No, I would not recommend this to a friendgood installation team
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok products, they work, installation is fast and efficient.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Luba, we are pleased to hear that your dryer is working as designed and that installation went well. We are continually to improve the quality of our products and your feedback is important to that process. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143616101) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Nope.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average dryer, wasn’t impressed. Ended up exchanging it for an LG.
No, I would not recommend this to a friendFair product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very difficult to use and know what settings to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Dryer. I have some helpful information to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Will break on you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was delivered to my house June 12th, 2020. There are 2 adults in the house, no kids. Gently used dryer went out - I'm talking awful motor noises when I try to turn on the dryer - on June 20th 2022, just after the warranty expires. Worst dryer I've ever purchased. My last one (it was whirlpool) lasted 14 years and still didn't give me any issues...I just replaced it because it was old. Lesson learned!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there.
Thank you for bringing this to our attention. I see you have some concerns with the 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry - Black stainless steel. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Here are some links for more details to help you maximize the appliance's potential.
The Samsung dryer is noisy https://www.samsung.com/us/support/troubleshooting/TSG01000979/
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE54R7200V/A3
One (1) Year All Parts and Labor
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144665458
Have a great day.
^Charles
Dryer will not dry anything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a pair in January. Love you the washer, however the dryer will not dry any of the items. I have run it all day today and have only dried one load and another load until just damp. I clean out the lint trap after each cycle and sometimes during the cycle. I have made sure the dryer hose was not clogged too. I am at my wits end. I cannot get any of my laundry done if dryer will not dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'd love to help you get your dryer drying again, ma061899! I recommend following the steps in this link: https://bit.ly/3ckedly. ^Jecca
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer did not dry the clothes like it was suppose to and then quit working after a month they are coming to replace it
No, I would not recommend this to a friendWish I would have picked a different washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working properly in less then 2 years. Everytime we wash a load it runs for at least 4 hours then says the load is unbalanced and regardless of how many times u attempt to fix it, it will run another hour then it us the unbalanced error again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate your review of your overall experience with the washing performance of your Samsung washer, and we're here to help.
Here are the links to the troubleshooting steps to try when your Samsung washing machine is shaking/vibrating.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
https://www.youtube.com/watch?v=ywOrH59K9Rw
The link below contains information on what to do when your Samsung washer runs way too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
For reference, I've also included a link to a guide about learning the best laundry load size for your Samsung washer and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145019084) to help our team pull up your information when you message us.
Thank you!
-Angelica
Broken dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer stopped working 2 months ago. It stopped heating. When Repairman looked for the part needed, the manufacturer said they no longer make that part. So I am stuck with a 700 broken dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I realize that you are having issues with your previous repair and would love to extend a hand in getting this issue resolved. I would love to see how we can help get this problem resolved. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143505393. We thank you for being a part of our Samsung family. ^Brad
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret purchasing this dryer. This is my 2nd due to not drying. I have tried every setting and it won't dry. The samsung app doesnt on this energy saver drying or the washer either. Disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I hear that you have some concerns with your Samsung dryer not heating up enough and see that this experience has not been great. I would like to offer some help in getting the ideal results from your unit. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143447942. We welcome you to our family and thank you for choosing Samsung. ^Brad
Run fast don’t buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned less then a year already having issues with this. Smells like something is burning and filled the room with smoke. Awaiting the home warranty company to fix this.
No, I would not recommend this to a friendStop running less than 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stops running after less than 2 years. We have to wait to call the geed squad to come to look at it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, this is a bit unexpected for this product. We stand behind our product and we would love to look into this further. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144151867) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Lasted 3 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer was new in April. Heating element is bad 3 months later. No longer returnable. Stay away!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JTX87, I realize that you are experiencing issues with the heating in your Samsung Dryer and know how frustrating that can be. I would like to offer you some helpful information to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If the issue still persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143555743. We thank you for choosing Samsung in your home. ^Brad
Don’t waste your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer fully died 1 year and 7 months after purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .It makes a big difference when your dryer is used to its fullest, SashaY. We're happy to help!
When your dryer doesn't power on, it could be something as simple as a tripped breaker or loose power cord. You'll want to check these things to ensure your dryer has power. Please check the links below for details.
Please refer to this guide to help you with your dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
You may also watch our youtube video on how to fix your dryer that won't start:
https://www.youtube.com/watch?v=78lJFJkU7hI
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145214463, to help our team pull up your information.
Have a great day.
^Chrystel
Great Dryer!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Dryer is fast and effective! Definitely worth it!
I would recommend this to a friend