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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 200 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers consistently note the 7.4 Cu. Ft. Gas Dryer with Sensor Dry's excellent drying performance, with many praising its effectiveness and ease of use. The dryer's sleek design and convenient lint filter also receive positive feedback. However, some customers mention that the dryer can be noisy during operation. While some find the noise acceptable, others express a desire for a quieter machine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 200 reviews
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very energy efficiency. Will not over dry your clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works as expected. The install went well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer works great - door opens to the wrong side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well. I have had a little glitch with Best Buy service. They delivered dryer with door positioned on the wrong side. It's been over a month trying to get a service appt. for them to fix the dryer door. My advice - make sure you confirm which way you want your dryer to open - BEFORE IT IS DELIVERED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dryer- HATE the electronic sounds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. HATE that you can not mute all of the sounds. Whorls be 5 stars without all of the sounds. The engineer that added these sounds should be forced to listen to them 24/7.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Pretty & functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries great in the first run! Plus, it's beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the easy to access and clean lint filter screen and the musical chime alerts and settings. I however had to have s plumber install the dryer. Best buy installers are not good,dependable or professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed, customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my worst purchase at Best Buy. There is no light in the dryer. It is loud and inefficient. I tried to return it and because I was 18 days from the day I purchased it I was not allowed to return. I called customer service to try to get it repaired they wanted to charge me to come and fix my dryer after owning it for 18 days complete disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer, great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with settings choices, a great price point, and the option to install the door on the right or left. I’m loving this Samsung. It even matches the Samsung washer I bought a couple years back, so that’s a nice plus, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than front loaders!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer dryer combo and I am not disappointed. Replaced an older set of Frigidaire front loads that we’re having issues. Samsung is a great value for the price. Tons of features and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is huge and yet sometimes the dryer does not dry the clothes all the way and have to run it again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Dryer Customer, I realize you are having some concerns with your clothes not being dry after using your unit. I know that must be a hindrance and would like to lend a a hand to ensure you are getting only the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Please feel free to contact us if the issue persists via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143421429. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Very elegant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the finish of the washing machine, looks elegant. It doesn’t not make loud noises when cleaning and has multiple options on what kind of dryer setting you need. The glass door on the front of the machine seals the deal for my wife.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price point when on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features with price point we're about right. Standard drying cycle doesn't quite dry everything and needs a few more minutes. Had to swap door's opening direction and was relatively easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were quick to realize I ordered the wrong dryer and made the process so easy! They never took the dryer off the truck and even called in to help me with the cancellation and formal return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for almost a year and so far no problems. I have no complains. I really love the wrinkle free mode, it helps a lot when you don’t have time to iron a shirt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO DRUM LIGHT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT LIKE THE FACT THAT THIS DRYER DOES NOT HAVE A LIGHT INSIDE..MAKES SEEING YOUR CLOTHES HARD AS IT IS BLACK INSIDE..DUMBEST THING EVER

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Large Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fairly well, sometimes on "normal" dryness level, clothes are left a bit damp. A little adjustment of settings cures this issue. Decently priced dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was not impressed by this item, but as I learned to properly operate it, it’s grown on me and l love it! Old school, welcoming new school!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate energy saving dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt dry. Takes all day (4+ rounds) to dry one load if clothes. Tried different settings and each one wont get the load fully dry. It dhuts off because it’s “smart” and can “sense” the clothes are dry. Great. One piece if clothing is warm. Remainder is damp so deyer thinks thats good enough. Wish I could return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Having a faultless dryer makes our laundry easier. Don't worry, we are here to help with your Samsung unit.

      If your dryer has weak heat and runs for a long time, that could also be a blocked vent.

      Clothes are not dry after using Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      To better assist you with Samsung products and purchases, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145324949) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great Dryer Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an electric one in December last year and moved into a new home where there is only gas. So we bought another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace an existing dryer. This one works great, but it was not as big as the other one I had (9.0 cu). The drum is not stainless steel either.

    I would recommend this to a friend