Customer Ratings & Reviews
- Model:
- DVG50R5200W
- SKU:
- 6322990
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the overall and drying performance of the 7.4 Cu. Ft. Gas Dryer with Sensor Dry, as well as its large capacity and quiet operation. Many appreciate its ease of use and design, which allows for easy front loading, and find the size to be great. However, some customers have expressed concerns about the sensor performance.
This summary was generated by AI based on customer reviews.
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well... Does not heat enough unless set to a different setting
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know that a properly working dryer makes drying our clothes much easier.
Here is a link to "Clothes are not dry after using Samsung dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
I also shared this video about "What to do if your Samsung dryer isn't heating or drying": https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/
The below link is the user manual for your model. Turn the page 46 (Troubleshooting - Dries unevenly) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221028082248825/DV5400_UM_DC68-03784D-13_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145261007), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Drying performance, Noise level
Divamom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer. The clothes drying time is so is great, the dryer is quiet.
I would recommend this to a friend - Pros mentioned:Drying performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, as the item is described. Clean look and drys well.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Samsung W&D
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and Dryer both have plenty of room and are quite.
I would recommend this to a friend Quality Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a mistake measuring my back door. The dryer was too big. Fortunately the delivery guys and I worked a way to fit it. Well worth the effort. Great dryer. Seems very well made, and the functions are user friendly.
I would recommend this to a friend- Pros mentioned:Overall performance
My dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It was better than I expected. I wish I would’ve bought it when I bought my washer from Best Buy
I would recommend this to a friend Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer. It is large and dries clothes evenly
I would recommend this to a friend- Pros mentioned:Drying performance
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 7.4 Cu. Ft. Gas Dryer with sensor dry is a Great Dry
I would recommend this to a friend - Pros mentioned:Ease of use
Good Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is easy to use and has multiple settings. Would recommend
I would recommend this to a friend - Pros mentioned:Drying performance
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the dryness of the dryer. Dries clothes completely.
I would recommend this to a friend Did not heat well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I unfortunately did not have a good experience since the first Samsung dryer delivered didn’t heat adequately. I requested for a replacement and when the delivery team came they only picked up the dryer and didn’t bring the replacement. The replacement dryer is now delivered but I am very disappointed with how the overall process went. In addition I was told I would be given $100 discount for the hassle and I still have not heard from anyone from Best Buy Team.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know your frustration about your overall experience with the delivery process.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you regarding the discount. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
NOT A GOOD DRYER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT TAKES TOO LONG TO DRY, I PURCHASE THE WARRANTY AND I TRIED TO CONTACT THE GEEK SQUAD, THIS IS AN IMPOSSIBLE TASK THEY WON'T ANSWER THE PHONES, I DO NOT RECOMMEND BUYING THE STORE WARRANTY.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, SADCA. We understand how frustrating it is when your expectations aren't quite met and would love to help. Here is a link that outlines our recommendations on how to achieve optimal drying performance from this unit (http://bit.ly/2MtOoa5). Thank you for choosing Samsung. ^Lo