Customer Ratings & Reviews
- Model:
- DVE47CG3500VA3
- SKU:
- 10886150
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Great upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the load capacity! Much better than our front loading washer snd dryer set we uograded from!
I would recommend this to a friendBiggest Mistake As A Homeowner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily my worst experience with an appliance and a company. None of the promotions were honored, although acknowledged, no one knew “how” lol - comical. Within first three times of use, dryer would fill with water when not in use. Samsung technician came out and had to replace motor, but could not identify what was wrong. Had a 15 year old dryer in its place prior and would do anything to have that one back. Still out of commission with no “expert” able to diagnose the reason why. Absolutely insane.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AmandaM,
We understand your disappointment about your overall experience with the dryer.
We recommend contacting us via the options below to speak with a live representative to assist you better with what occurs with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
App is greay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer. All the extra settings and ability to use app
I would recommend this to a friendLove it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Works well, dries fast, like the app functionality.
I would recommend this to a friendNice and easy to use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer but not good for outdoor garage. Black gets dusty and dirty fast. Wish I should've purchased the white ones instead. Love the fact i can see how much time is left on my phone.
I would recommend this to a friendMama1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer is beautiful and does a very nice job of drying the clothes. Love the wifi also. If i forgeg to tirn it on i can start it from my phone or computer.
I would recommend this to a friend- Pros mentioned:Drying performance
Good dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer. This is our second in about 3 1/2 year because the main board died off n the first. We do notice on heavy items it takes time.
I would recommend this to a friend Really solid machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 months of use, this has been a really solid machine. Being able to get alerts via app is super convenient as well.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased both the washer and dryer and they have been great! They are quiet and clean my clothes perfectly.
I would recommend this to a friendClothes still damp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it less than a month and I’ve noticed that my clothes is still damped a wee bit.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Virginia H,
We understand how important it is for your clothes to come out just right—especially when you're relying on your appliance to keep up with daily routines. Let's take a closer look together and make sure everything’s working the way it should.
I have shared a Samsung link below that will help with your experience. The link has hyperlinks that can be visited for additional help.
Clothes are not dry after using Samsung dryer:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you need more assistance with your dryer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150942601 to help our team pull up your information.
Leo
Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it wish I ordered sooner. Delivery and set up great
I would recommend this to a friendNew dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Great at drying larger loads. Very efficient. I like having the option of how dry I like the clothes to be.
I would recommend this to a friendSamsung Dryer Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to receive this dryer. I'm sure I made an excellent choice because the washer is excellent
I would recommend this to a friendInstall was quick. Dryer works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matched my samsung washer i bought last year. Love the wifi capabilities. Only thing is i wish i could silence it. I’m sure theres a way
I would recommend this to a friendgreat dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great so far, I love to many options it gives for drying.
I would recommend this to a friendAmazing!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, fast and efficient. I'm happy to say I went here to get this!
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it came with the clamp for the duct at least. Even though other dryers might not include.
I would recommend this to a friendDisappointed- Recommended settings did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The recommended setting was not suitable for drying the clothes. The clothes came out almost wet, definitely too damp. I had to adjust and use a different setting to achieve a better result.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ThomasD,
We care about improving the performance of your dryer. Let's look at solutions to get your unit working correctly.
Here's a link to help you with your clothes that are still wet after using the dryer. Please select the option that most accurately describes your experience. Click on the embedded text to view more details and watch the complete video, if any.
Clothes are not dry after using the Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148640391) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Samsung washer/dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great app lets you know when its done and can also be powered on by the app
I would recommend this to a friendAwesome dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is the best. I works beautifully, and it alert me when the cycle is complete via the app on my phone.
I would recommend this to a friend