Customer Ratings & Reviews
- Model:
- DVE47CG3500VA3
- SKU:
- 10886150
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving it so far! It does the job and distributes heat evenly so no re-starting or over drying.
I would recommend this to a friendOut with old, in with new.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.... just as big as the whirlpool i just replaced.
I would recommend this to a friend- Cons mentioned:Interior lighting
No light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little disappointed in this. Did not know that there was no interior light :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EricB,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Fantastic Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer machine for every selection in and out of the household.
I would recommend this to a friendKinda Alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating takes in to consideration all things. Best Buy was not as helpful with me and the previous dryer.
No, I would not recommend this to a friendGreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer! Works like a charm. Multiple drying functions .
I would recommend this to a friendGood but loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a good dryer. It is a little louder than our other Samsung we replaced.
I would recommend this to a friendSmart dryer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is dryer is awesome! It even connects to an app to let you know when it is done!
I would recommend this to a friendWONDERFUL PRODUCT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new dryer is fantastic and the great quality too.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer. Loved the finish of the product. Great features, easy installation.
I would recommend this to a friendBE AWARE!!!!! BEST BUY CHEATED ME OUT.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Check your products before you take home. I was cheated by Best Buy, I reached out for support and they attempted to help but I’m not satisfied. I bought my dryer (out of box) on February 27, 2025. I picked it up same day. On March 2, 2025 my husband was trying to install and the plastic wire terminal broke and screws were worn out. I called for repair and the first appointment they had available for a tech to come was March 11, 2025. Tech came today and opened the back of the dryer, he stated that the washer was burnt out and the wires were hack. I asked what it meant to be hacked and tech stated that since the dryer was burnt, someone cut the wires and re wired them. I was in total shock especially because he stated that Best Buy doesn’t sell used products and they try it out before pick up. Something is not making sense, I was cheated out and when I called customer service I felt unheard. I’m frustrated that I was sold a product that does not work. I got rid of the dryer I had previously thinking I didn’t need it and I have spent close to $50 since just on going to the laundry mat to dry. PLEASE BE AWARE !!!!!!!!! My stars are inaccurate due to me not even being able To try the dryer so I do not know how the product function. I just want to spread awareness that Best Buy does sell used products that can be damaged and they do not try it out before sale.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SabasP,
We understand how you feel about your dryer experience. To better assist you with this matter and provide feedback, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Samsung Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, clean and perfect functional. fits in the space perfectly
I would recommend this to a friendAwesome dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase and the delivery guys were very helpful!
I would recommend this to a friendBest one yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Best one I've had in a long time
I would recommend this to a friendBad purchase from Best Buy!! Pretty dryer though!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really happy with this purchase! This dryer makes a squeaky noise. I already have had it replaced once. This is ridiculous! Makes me regret buying and definitely not getting the the 3-5 year warranty! I’ve never had a problem with a washer and dryer like this before! My washer and dryer’s in the past have lasted for years!! This one has literally had problems immediately!! I’m very disappointed!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the performance of your dryer, ValerieA. Let's get this taken care of.
Please refer to the resources listed below to address the noise issue in your dryer. Please click the hyperlinks and watch the instructional video for tips.
The Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147044931, to help our team pull up your information when you message us.
Have a great day.
-John
Can't cancel order due to prior bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, since I had such a bad experience with my new fridge I bought and it still isn't fixed. I wanted to cancel this order and I am finding out I can do it. Best Buy is becoming worse and worse at taking care of their customers
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DaneilP,
To better address your service experience and further assistance with your refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Buyer Beware!!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst appliance I have ever owned. 2 major issues needing service and fighting with Samsung in 10 months along with no help from Best Buy!!!! This has been the most horrible experience of my life.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KristiM,
We understand how disappointed you are with your dryer. Let us help you.
We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151796609) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Puzzled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not drying properly still trying to figure it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .The dryer goes hand in hand with your washer, Victor. Let's get the information you need to ensure your dryer provides the best performance.
The links below will help ensure your dryer completes a cycle and guide you in getting dry clothes after each cycle. Please select the scenario that best fits your situation and learn more by watching the embedded video and checking the hyperlinks.
Clothes are not dry after using Samsung dryer:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance with the dryer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148428487) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Junk dryer…don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer a year ago and had no issues then suddenly we stopped a cycle opened the door, put an additional shirt and pair of pints in it and then turned it back on. Then when we hit the start button….nothing. I called Best Buy…the warranty ran out 4 weeks ago and they refused to trouble shoot or help me without paying $130 for. Tech to come and then I would find out how much it would cost for labor and parts. I’m still paying on this thing and it’s basically brand new! How can a large appliance item like this only be covered for a year? This will be my last Samsung purchase…junk appliance with lousy customer service
No, I would not recommend this to a friendBrand response from Samsung
Posted .SamanthaC, we know how important having a functional dryer at home is. Allow us to help.
We recommend checking this link if your dryer is not starting. Please click on the embedded word and watch the video included.
Samsung dryer turns on but doesn’t start or spin
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148691636) to help our team pull up your information.
Have a great day.
^Camille
Not sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t review it . They came in to install and said faucet wasn’t working not sure if it’s true or not plumber will come in and tell for truth
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille