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Customer Ratings & Reviews

$599.99
Save $400
Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 325 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the 7.4 Cu. Ft. Smart Electric Dryer with Sensor Dry highly for its drying and overall performance, ease of use, large capacity, and quiet operation. Many appreciate its size and color options. The only notable drawback mentioned by some users is the absence of an interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 325 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the washer and dryer and they have been great! They are quiet and clean my clothes perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really solid machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 6 months of use, this has been a really solid machine. Being able to get alerts via app is super convenient as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed- Recommended settings did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommended setting was not suitable for drying the clothes. The clothes came out almost wet, definitely too damp. I had to adjust and use a different setting to achieve a better result.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ThomasD,

      We care about improving the performance of your dryer. Let's look at solutions to get your unit working correctly.

      Here's a link to help you with your clothes that are still wet after using the dryer. Please select the option that most accurately describes your experience. Click on the embedded text to view more details and watch the complete video, if any.

      Clothes are not dry after using the Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148640391) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung Dryer Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to receive this dryer. I'm sure I made an excellent choice because the washer is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Great at drying larger loads. Very efficient. I like having the option of how dry I like the clothes to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick. Dryer works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched my samsung washer i bought last year. Love the wifi capabilities. Only thing is i wish i could silence it. I’m sure theres a way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great so far, I love to many options it gives for drying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with the clamp for the duct at least. Even though other dryers might not include.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, fast and efficient. I'm happy to say I went here to get this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great app lets you know when its done and can also be powered on by the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and teenagers love the dryer. They thinks its awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the best. I works beautifully, and it alert me when the cycle is complete via the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving it so far! It does the job and distributes heat evenly so no re-starting or over drying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BE AWARE!!!!! BEST BUY CHEATED ME OUT.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check your products before you take home. I was cheated by Best Buy, I reached out for support and they attempted to help but I’m not satisfied. I bought my dryer (out of box) on February 27, 2025. I picked it up same day. On March 2, 2025 my husband was trying to install and the plastic wire terminal broke and screws were worn out. I called for repair and the first appointment they had available for a tech to come was March 11, 2025. Tech came today and opened the back of the dryer, he stated that the washer was burnt out and the wires were hack. I asked what it meant to be hacked and tech stated that since the dryer was burnt, someone cut the wires and re wired them. I was in total shock especially because he stated that Best Buy doesn’t sell used products and they try it out before pick up. Something is not making sense, I was cheated out and when I called customer service I felt unheard. I’m frustrated that I was sold a product that does not work. I got rid of the dryer I had previously thinking I didn’t need it and I have spent close to $50 since just on going to the laundry mat to dry. PLEASE BE AWARE !!!!!!!!! My stars are inaccurate due to me not even being able To try the dryer so I do not know how the product function. I just want to spread awareness that Best Buy does sell used products that can be damaged and they do not try it out before sale.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SabasP,

      We understand how you feel about your dryer experience. To better assist you with this matter and provide feedback, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Out with old, in with new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.... just as big as the whirlpool i just replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Interior lighting

    Rated 3 out of 5 stars

    No light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little disappointed in this. Did not know that there was no interior light :(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello EricB,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Fantastic Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine for every selection in and out of the household.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good dryer. It is a little louder than our other Samsung we replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great purchase. Does what it was meant to do. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Works like a charm. Multiple drying functions .

    I would recommend this to a friend