Customer Ratings & Reviews
- Model:
- DVE55A7700V/A3
- SKU:
- 6470424
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ as having a large capacity and fast drying times. Positive feedback frequently highlights its quiet operation, ease of use, and impressive performance, along with the stylish design and attractive color options. Many appreciate the dryer's numerous features. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Excellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the cost. I am very happy with my set!
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine will never go back to front loaders!!
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is awesome best dryer I’ve ever had. Install went great
I would recommend this to a friendGood value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value good value good value good value good value
I would recommend this to a friendLoyal Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works great and help to prvent over drying my items
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great at a decent dry time energy saver worth it.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic and love it. a little learning involved but great product
I would recommend this to a friendBrand response from Samsung
Posted .Hi there deathwraith, I want to congratulate you on your new Samsung Dryer. Thank you for leaving your feedback and we would like to give you a warm welcome to our family. Thank you for choosing Samsung. ^Brad
Perfect Pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek Quite and very good looking, worth every penny.
I would recommend this to a friendDryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Love samsung products and very good quality
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Exactly what I was looking for! Perfect!!!!
I would recommend this to a friendUltra Modern
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Love the look, style and way it cleans.
I would recommend this to a friendSamsung customer service is the worst.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and the Samsung washer as a set in August of 2022. I just recently May of 2024 had an error code appear of "HC". Dryer kept shutting off after 10 seconds. Unfortunately, my dryer was 9 months out of warranty. I reached out to Samsung to see about this issue and they informed me it's out of warranty and I need to get it serviced on my own. Had it serviced and it turned out to be the motherboard was the issue. Had to pay $383 to fix. I emailed the CEO of Samsung via their site explaining the entire situation and asked for them to honor their product even after the minimal 12 month warranty they offer. Well, the rep. called me and basically read from their playbook stating, "Unfortunately, your product is out of warranty..." Something I already knew, but still asked them to stand by their product. A motherboard should not go bad alert 1 year, 9 months of use. Worst customer service. I asked if that was Samsung's final answer and that was it. This company does not have its customers best interest in mind. They can put crap in a box and sell it to us as long as it lasts for at least 12 months. I don't know about you, but I don't knowingly like to spend thousands of dollars on products that are only going to last under 2 years. Done with Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aaron, we understand your frustration and want you to have a working dryer. We want to speak directly with you to offer support and discuss other options to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147184248) to help our team pull up your information.
Have a great day.
^Camille
Baytown
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer was easy to operate.Thanks to Best Buy service
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and would buy it about when the time comes.
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love it! We are honored to be apart of your home! ^Shay
Dryer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Have had for 1 month. So fer so good.
I would recommend this to a friendIt has an app.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a whirlpool cabrio dryer that started making noise after I think more than 10 years use. This one died in the first week. Best Buy replaced it quickly. This dryer does not remember your settings. The dryness sensor is useless. The default settings don't get any load dry so you can't just throw a load in and push start. It has an app that I can't figure out a scenario that it is useful. I loaded the settings in the app that I like and sent them to the dryer which worked for one load only. Quicker to just change the settings on the dryer. I assumed a 10 year newer dryer would be an improvement but it's not close to the dryer that I replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are glad to receive a review from you.
If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.
I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Cycles, settings, and features on your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the model's user manual link below on pages 55-56.
https://downloadcenter.samsung.com/content/UM/202210/20221028013020559/DV7000_UM_DC68-03784S-03_EN_MES.pdf
You can also watch the video links below.
Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
https://www.youtube.com/watch?v=lwWeL5JYNNo
What to do if your Samsung dryer isn't heating or drying?
https://www.youtube.com/watch?v=LibK_OLFH4Q
To help you with the SmartThings app, I highly suggest checking the link below.
Use SmartThings to control your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00089042/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145658409, which will help our team pull up your information.
^Rainly
Best buy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product that i have purchased.
I would recommend this to a friendSamsung dry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have the power supply cable and it is difficult to find it
I would recommend this to a friendNice dryer but have problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is just one month old and we are already having problems with it It takes about 2 to 3 ciolpete cycles to dry even one normal load of shirts and pants Called Total Tech today and they are sending a Tecnician to troubleshoot
I would recommend this to a friendBrand response from Samsung
Posted .Hi Thesimpleman,
We are glad that you have selected to have a Samsung dryer for your household. Let us help you with what you are experiencing with the dryer.
I have shared a Samsung link below with the title Clothes are not dry after using Samsung dryer. Please select the "Dryer is not hot enough" radio button as this is the closest to what you may be experiencing and the reason why you need 2 - 3 complete cycles to dry 1 load.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
There are 8 steps to follow and please ensure that you click on the hyperlinks within those steps as well to cover all areas.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145121073 to help our team pull up your information.
Leo
Return the set.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item as part of a set of matching set. We had a noise issue with the first one. We had Best Buy replace it with the same item. It had the same issue. We wanted to go with a separate brand but Best Buy would not allow us to exchange the washer. We went with the same dryer from a different store and it is working fine. When returning one of a set, return both because you bought a set. That way your not stuck with an un-matching set.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ReyesM,
Thank you very much for your observation about our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John